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High River Toyota

High River, AB

3.1
145 Reviews

901 11 Avenue SE

High River, AB

T1V 1P2

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145 Reviews of High River Toyota

April 13, 2020

Excellent dealership! The full buying experience with High River Toyota was seamless and efficient. The friendly and experienced sales staff put us into a 2020 RAV4 Limite More

by WayneJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Smith
Apr 15, 2020 -

High River Toyota responded

Wayne, Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Michelle will be thrilled to see what you have written about her, Thank you again so much! Please visit again soon!

January 30, 2020

Excellent Patient Advice Over the last few months I've had to call into High River Toyota 3 times and each time chatted with Mitch. He was a great help, patiently explaining t More

by J & M
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mitch
Feb 03, 2020 -

High River Toyota responded

Thank you so much for sharing your experience with Mitch and the Service Team, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you had a great experience! Mitch and the team will be thrilled to hear your feedback! Thank you fro choosing High River Toyota!

January 30, 2020

Great Service! Took in our vehicle to get a quick repair done. Darcy handled it so quickly, that the repair was done ever before we had a chance to sit down! He also More

by J & M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darcy
Feb 03, 2020 -

High River Toyota responded

Thank you for taking the time to write about your experience. It is wonderful to hear that Darcy and the rest of the High River Toyota Service team was able to provide you with such an excellent experience we strive to provide all our customers. We wish you safe travels in your new Highlander and look forward to seeing you again soon! Thank you for choosing High River Toyota!

January 25, 2020

This dealership continues to come up with new ways to charge you for things that they’ve told you you’ve already paid for. We were sold extended service, and while we were told we’d receive all service More

by Dave
Recommend Dealer
No
Employees Worked With
Simon, Darcy
Feb 03, 2020 -

High River Toyota responded

I apologize on behalf of everyone at High River Toyota. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. we always aim to deliver a great experience. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have our commitment to improve the way our staff serves every customer. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

December 28, 2019

Dealership goes above and beyond your expectations, I have to say this is the best dealership that I have come into contact with, Mitch in service is very professional and believes in customer service a More

by dkhilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch
Dec 30, 2019 -

High River Toyota responded

Thank you for the kind words. We’re delighted to hear that you had such a great experience interacting with Mitch, I will definitely relay your message to the rest of my team. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! Thank you for choosing High River Toyota!

November 28, 2019

Outstanding customer service Corine Vanstone is a very professional individual, She treats Here customers like royalty. She explained everything very clearly. She helped tremendo More

by rawan_taha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corine Vanstone
Nov 30, 2019 -

High River Toyota responded

Thank you for the kind words. We’re delighted to hear that you had such a great experience interacting with Corine, I will definitely relay that message to the rest of my team. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

October 17, 2019

Earned Trust - Above & Beyond Service to Used Sales When things get stressful, kindness is appreciated and even more so, trust, especially when it is established after years of exemplary service thanks More

by J & M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darcy
Oct 23, 2019 -

High River Toyota responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here Darcy, and the whole team! Thank You for choosing High River Toyota!

October 17, 2019

Service Best front desk service team and service department I have ever had. Very informative and know there stuff. We have taken two Toyota vehicle to High More

by PW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darcy, & Mitch
Oct 23, 2019 -

High River Toyota responded

On behalf of all of us at High River Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Mitch, Darcy and the rest of the team! We will be sharing your feedback among st our team. Please come visit us again soon!

August 21, 2019

Best Experience ever in a dealership Hope Truant recommends High River Toyota. Brendan was very knowledgeable with my NEW 2020 Toyota Corolla... He answered all of my questions and t More

by Hope Truant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Sutcliffe greeted us pleasantly,, Corine Vanstone was very caring and helpful.
Aug 26, 2019 -

High River Toyota responded

Thank you for the kind words. We’re delighted to hear that you had such a great experience interacting with Brendan & Corine, I will definitely relay that message to the rest of my team. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

August 19, 2019

Extraordinary Experience When you have one great experience, that's something, when you have two, well, that's something else! But when you have THREE great experiences in a More

by barrycosgrove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan in getting us going, Al and Jerry at the financial end, and the "Toyota Twins", Darcy and Mitch in the Service Department!
Aug 20, 2019 -

High River Toyota responded

Barb & Barry, Thank you for taking the time to write about your experience. It is wonderful to hear that our High River Toyota Team was able to provide you with such an excellent experience we strive to provide all our customers. We wish you safe travels in your new Highlander and look forward to seeing you again soon!

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