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High River Toyota

High River, AB

3.1
145 Reviews

901 11 Avenue SE

High River, AB

T1V 1P2

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145 Reviews of High River Toyota

July 14, 2019

First new car I was recommended Bob at High River Toyota directly by a family member to help me with purchasing my first car and I wasn’t disappointed. Bob answered More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Shaw, Al
Jul 29, 2019 -

High River Toyota responded

Thank you for the kind words. We’re delighted to hear that you had such a great experience interacting with Bob and Al, I will definitely relay that message to the rest of my team. We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree!

July 10, 2019

"Good Experience" I am so thankful for the good experience in purchasing my dream car at High River Toyota. It is a good experience having business with the amazing sta More

by Tabz81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis and Jerry
Jul 11, 2019 -

High River Toyota responded

On behalf us all of us at High River Toyota, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Jerry and Francis. We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon! Thank you for choosing High River Toyota!

July 06, 2019

Great preformance From the reception thru sales , service and parts everything was excellent but I knew this from a previous experience since this was my second purchas More

by Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared, Al, actually everyone
Jul 08, 2019 -

High River Toyota responded

Family, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

July 04, 2019

Great purchase experience I received a phone call from Krystal the Customer Service Manager five days after I took delivery of my new vehicle. I have purchased several new vehi More

by Barry B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francis, Al
Jul 08, 2019 -

High River Toyota responded

Thank you for taking the time to write about your experience. It is wonderful to hear that our High River Toyota Team was able to provide you with such an excellent experience we strive to provide all our customers. We wish you safe travels in your new Rav4 and look forward to seeing you again soon!

May 21, 2019

Wasted time Arrived Sat morning only to be told we would have to wait for sales person. Spent at least an hour with a self absorbed sales person. Made arrangemen More

by Farmer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colleen
May 22, 2019 -

High River Toyota responded

Farmer, I apologize on behalf of everyone at High River Toyota. I’m sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. we always aim to deliver a great experience. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have our commitment to improve the way our staff serves every customer. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

April 28, 2019

Friendly, expedient and reliable. My RAV4 was serviced on April 15, 2019 From the time I entered the show room / service area I received a friendly greeting from Lorne and quickly th More

by Calgsry commuter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorne , Darcy,
Apr 29, 2019 -

High River Toyota responded

We appreciate your great feedback, it’s great to hear that! We do strive to make sure all our customers get the care and attention and respect that they deserve. We are very thankful for you taking time to let us know about your experience with Lorne, Darcy and the Service Department, both Lorne & Darcy are extremely valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you fro choosing High River Toyota!

April 09, 2019

Best service ever. Excellent bang for your buck at their service center. Got service on our Tacoma and now we are taking our 2015 Toyota SUV for a brake job. We highl More

by Angus75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch
Apr 09, 2019 -

High River Toyota responded

Angus75, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience;Mitch will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thank you for choosing High River Toyota!

April 06, 2019

Good old fashioned honesty! From walking in to picking up our new to us RAV4, High River Toyota exemplifies in the customer service department. Verna is a the kind of sales assoc More

by Okotokian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Verna, Lorne & Darcy
Apr 09, 2019 -

High River Toyota responded

Okotoian, We are incredibly grateful that you took the time out to leave us this note. Our company values and puts customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We are glad that you were happy with the service that was provided to you by Lorne, Verna and Darcy! Our dedicated staff will be pleased to learn of your high praise. Thank you for choosing High River Toyota!

March 26, 2019

Best Service Ever!!!! Our experience from the moment we stepped on the premise was top notch. We worked with Brenda who was amazing and I highly recommend her! She listen More

by Shelly - Turner Valley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda and Al
Apr 05, 2019 -

High River Toyota responded

Shelly, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here Brenda, Al and the whole team, enjoy that ride! Thank You for choosing High River Toyota!

March 13, 2019

Excellent service as always We are always met with friendly and competent staff. Reminder calls for booked appointments are appreciated as well as follow up calls or emails. All More

by GP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch U
Apr 05, 2019 -

High River Toyota responded

GP, Thank you so much for sharing your experience with Mitch and the Service Team, Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you had a great experience! Mitch and the team will be thrilled to hear your feedback! Thank you fro choosing High River Toyota!

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