From the time meeting Gary De Pape Sales Mgr. , the test drive with Les Horne to getting the best deal with the trade in of my 2016 Silverado. It was an easy, relaxed, friendly and what is best for you the customer. After sales service with Les Horne was a thoughtful process making sure I understand all operations of the new technology and operation of the truck. plus making himself available anytime onward if I had and questions. Also need to add that the finance dept. was speedy as possible, making me feel at ease, relaxed through the process.