Harris Mazda

Awesome Service beginning to end! Adams Obakpee was so great to us- as was Robert Kirinic the numbers guy both of them are people that we now call our friends. When we first stepped Adams Obakpee was so great to us- as was Robert Kirinic the numbers guy both of them are people that we now call our friends. When we first stepped on the lot I said to my husband of 40 years we are not buying the first Mazda we like - as we did that almost 10 years ago- well...... yes we did it again- the service was so impressive- Adams experience surpasses his young age-they are pet friendly as we were not going to buy a car that day we had both of our dogs will us- they treated them like customers too! If you want great service, the best deal in town and a seamless car buying experience go see Adams Obakpee at Harris Mazda Nanaimo you wont be disappointed trust me! P.S. Don't let his 6ft10" stature scare you he's a teddy bear BUT knows his stuff...lol Happy Impressed Clients Debbie and Mike Rowe- Oliver and Kenzie More

Still waiting to hear from you Almost 3 months ago my husband I purchased a van from Mazda.It was everything we were in the market for.. So we all know the song and dance... A deale Almost 3 months ago my husband I purchased a van from Mazda.It was everything we were in the market for.. So we all know the song and dance... A dealer approaches you and they have one thing on their mind. MAKING THAT SALE! I get it that's their job. My husband and I were making our very first big purchase ever, and my cons overweighed my pros about the decision we were going to make. The dealer that we dealt with was a very straight up and to the point guy, which I appreciated. He was super good with my kids and never tried to rope me into anything without thinking about it. After we dealt with our sales man, he passed us on to the financial people of Mazda and they were all amazing. They worked very hard on getting us the best rates. The whole experience of buying the van was great, it was the follow up that has me disappointed. I thought I would wait to do this survey to see if they would follow up on some of the things they promised us. We received 1 letter in the mail about a week later and that was that. We have yet to hear from them. We were promised a new key, and there was no car manual with it either. I figured you spend almost thirty thousand dollars on a car you would like to know how some of the features work. And that that car would come with 2 keys. There was also a promise made to my son that he wouldn't ever have to wash his moms car anymore because they would do it there for free from now on, and trust me my son hates washing the car. Our sales rep told us he had ordered the keys and manual that day, and I'm sure it doesn't take almost 3 months. So in the end I'm left feeling pretty ripped off. They got their (MY) money and were really good at doing that, and I'm left wondering to myself?? If I would have done this survey right after I walked off that lot with a new car would I have ever received my things they promised??? I am not going to mention any names in this experience because I know they are just doing their jobs, but I think they need to try harder and keeping their customers happy long after they bought a car. More

Tyler Lavin Rocks Wow, if you are looking to buy a vehicle, Mazda or otherwise, go see Tyler Lavin at Harris Mazda in Nanaimo! He was amazing through the whole process Wow, if you are looking to buy a vehicle, Mazda or otherwise, go see Tyler Lavin at Harris Mazda in Nanaimo! He was amazing through the whole process and at the end of the day we walked out excited about our new vehicles. First time I left a car dealership and felt good about it! Can't say enough about Doug and Dave either, really got the feeling they want you to be happy. Down to earth, shoot straight, a pleasure to deal with and Pet friendly too!! More

Best new car purchase ever - thanks Aaron! Everything about our new car purchase was wonderful - from the time we talked on to the lot to driving away with our new car. Arron Anderson greeted Everything about our new car purchase was wonderful - from the time we talked on to the lot to driving away with our new car. Arron Anderson greeted us and was quick to understand what we were looking for - assessing your needs and knowing just what car would do the trick. the test drive route he selected was prefect - included hills, highway and country road. He answered our questions and gave us lots of info with out being "pushy". He encouraged us to take the time to make our decision and when we returned he had even found the car I wanted in the color I was looking for. He walked me through the rest of the process of buying the car and even took me around to meet the sales manager, the service and parts departments. I could not have asked for better service. Thanks Aaron! More

Excellent customer service and a great product! I was thoroughly impressed by the professionalism and service offered at Harris Mazda by my sales associate Tyler Lavin. He was quick to answer any an I was thoroughly impressed by the professionalism and service offered at Harris Mazda by my sales associate Tyler Lavin. He was quick to answer any and all of my questions and concerns, whether in person, or over text or email. I appreciated his extensive knowledge of the product, as well as his patience. No matter whether it was my first visit to the dealership or my fifth (it took me awhile to make my final decision), he greeted me with a smile and was genuinely happy to see me. Robert in finance was also very good to deal with:professional, compassionate, knowledgeable and personable. I feel completely confident in the purchase I made and I really love my new car. I would highly recommend Harris Mazda, Tyler Lavin and the CX5 to anyone looking for a positive experience! More

Excellent Sales Team Tyler was an amazing help. He went over all the features and wasn't pushy one bit. He allowed time for us to decide what we really wanted. He even wen Tyler was an amazing help. He went over all the features and wasn't pushy one bit. He allowed time for us to decide what we really wanted. He even went out of his way to bring in the exact colour of the vehicle we were wanting. The team of people even stayed after closing so we could get all the paperwork filled out. We had an awesome experience and would recommend Tyler to anyone who is looking for a vehicle. We love our CX-5!! More

Wow! Outstanding experience! Tyler Lavin checks off all the boxes as a sales professional. He steered through my amateur research without once showing disrespect, listened, and b Tyler Lavin checks off all the boxes as a sales professional. He steered through my amateur research without once showing disrespect, listened, and brought us to the car we really wanted at a fair price. He clearly believes in his product and seemed as genuinely pleased as we are. Rob was also fast, efficient and no pressure. Kudus to the management team who find, recruit, train and motivate people like Tyler. Definitely not the usual condescending auto dealer experience. we had sampled at a competitor earlier in the day!! More

Outstanding customer service Dealing with Adams and everyone else at Harris Mazda made my trip from Victoria very worthwhile. Harris Mazda is a place that defines outstanding cus Dealing with Adams and everyone else at Harris Mazda made my trip from Victoria very worthwhile. Harris Mazda is a place that defines outstanding customer service - how refreshing. I never felt any pressure and it was the most stress free car buying experience I have ever experienced. I had never hugged a salesman after buying a car, but I did this time. I got a great vehicle at a price I thought was fair. I would recommend this dealership to anyone looking to buy a new or used car. More

Totally awesome!!! I'm new to Mazda in Nanaimo, but you would never know it. I am greeted EVERY time by the staff with absolutely excellent public relations skills. My I'm new to Mazda in Nanaimo, but you would never know it. I am greeted EVERY time by the staff with absolutely excellent public relations skills. My two salespeople, Tyler and Doug are friendly, happy and ever so helpful. I honestly never feel it's a problem asking any questions. They are willing to help me with whatever I need. My experience will Harris Mazda Nanaimo has been a 10 out of a 10 experience. Thank you to all the staff for all your wonderful service you offer. Good job!!!! More

Excellent Customer Experiene Adams was thorough and professional with us when we recently made our purchase, There is no sales pressure and he was very well informed on his and pr Adams was thorough and professional with us when we recently made our purchase, There is no sales pressure and he was very well informed on his and products. Adams has also been awesome post sale as he takes the time to help me with any of questions that have come up since I purchased the car More