Harris Kia - Service Centre

service desk attrndant i was in at the dealer today for a recall fix as well as an issue i was having with my 2018 sedona. the lady on the service desk Kolby was rude and ab i was in at the dealer today for a recall fix as well as an issue i was having with my 2018 sedona. the lady on the service desk Kolby was rude and abrasive and when my vehicle waa finishe she shoved a clipboard in my face and aaid sign i was extremly upset with how i was treated and she totally dismissed me wheni was explaining what was wrong and said " that is what all cars do" wich is untrue she defineltly needs to be sent on a customer service course More

Excellent service,great staff The customer service is awesome,the atmosphere is so friendly.its always a great experience.Everyone goes out of there way to look after me.love it The customer service is awesome,the atmosphere is so friendly.its always a great experience.Everyone goes out of there way to look after me.love it More

Kolbi McLean Kolbi was fast friendly and efficient ! Oil changed bulbs replaced wash vacuumed and ready in great time! I would recommend to anyone! Great Job Kolbi was fast friendly and efficient ! Oil changed bulbs replaced wash vacuumed and ready in great time! I would recommend to anyone! Great Job to Harris Kia service Department ! More

Super service! Thank-you Kolbi for coming to my rescue yesterday without hesitation when Road Side Assistance was too busy dealing with Eastern Canada's winter condi Thank-you Kolbi for coming to my rescue yesterday without hesitation when Road Side Assistance was too busy dealing with Eastern Canada's winter conditions. I know now why we have been coming back to Harris Kia for the past 13 years--you make us feel like family! Bravo!!! More

Great service and friendly staff Was well taken care of, thorough and fast service. Staff was very friendly, knowledgeable and professional. I will definitely bring my vehicle back f Was well taken care of, thorough and fast service. Staff was very friendly, knowledgeable and professional. I will definitely bring my vehicle back for service. And my driver that took me to the mall, Doug was very nice too! More

Great customer servicr Here in Nanaimo from langley on a family emergency, was not prepared for the snow. Dave and the Harris team were able to get me in and set us up with Here in Nanaimo from langley on a family emergency, was not prepared for the snow. Dave and the Harris team were able to get me in and set us up with snow tires without a second thought. The service was beyond compare, Dave held my hand through the entire process. They made sure my car was safe for the winter driving conditions. Shout out to Kolbi and Mike for the care they took. I really feel like a part of the Harris Kia family. Thanks guys. More

A-One Staff I love my Kia Soul and I love the staff! From Sales to Service to Management, all made me feel like family. They have a very loyal customer because I love my Kia Soul and I love the staff! From Sales to Service to Management, all made me feel like family. They have a very loyal customer because of their amazing customer service. I had a fantastic experience purchasing my car, and felt then that this wasn't like any other dealership right from being greeted by Nick. Then I discovered that they really meant it when the said "if you ever need anything"..! Sadly, I had my wheels stolen off my new car, right in front of my driveway! Thanks to Mike, Audrey, Adam and Dave for making what could have been a really tough day, one I'll always remember fondly. They truly went above and beyond, by setting up things with insurance. Then helping me order replacements, all the while, commiserating with my situation and mostly giving me a few good laughs over the whole mess. Thanks to Dave for being so generous and getting me back on the road that very day. And a big thanks to Adam for coming over to safely put wheels back on my car that was left up on shaky bricks, on a really hot day. Again, today when I went in for the install of my new wheels, I was treated like a queen! Mike had my car in the shop in minutes, Nick came out for a hello, and Audrey helped me find an accessory I want to add. My new wheels and tires look great and I appreciated the car wash and tidy inside! I think they are all A One! More

Very friendly staff. They always look after my need. I brought my Santa fe for oil pan gasket reseal.when I came to pick up my Santa Fe, I asked Kolbi if there would look at why my cigarette lighter in t I brought my Santa fe for oil pan gasket reseal.when I came to pick up my Santa Fe, I asked Kolbi if there would look at why my cigarette lighter in the front were not working.See got one of the tech.to look at it and got it fixed by replacing a fuse and she did not charge me for it. That is what I call customer service.Thank you Kolbi More

superb I'm sorry but I clicked the wrong person in service for the review. It was Keeran Sims not Kolbi. They were both really helpful . Thanks again. Mike I'm sorry but I clicked the wrong person in service for the review. It was Keeran Sims not Kolbi. They were both really helpful . Thanks again. Mike Murphy More

Sometimes I forget to say thank you What a wonderful person cheerful attentive and humorous Keeran is. Surper conscientious and it's nice dealing with her and the rest of the wonderful What a wonderful person cheerful attentive and humorous Keeran is. Surper conscientious and it's nice dealing with her and the rest of the wonderful staff. So if I forget to say thank you for the wonderful service forgive me as you are an important part of a great team. More