Harris Kia

Friday night August 31/2013 coming from the mainland my car broke down in Nanaimo and I needed a new or used vehicle as I need to get to Courtenay for a wedding on Saturday. The other dealership across the car broke down in Nanaimo and I needed a new or used vehicle as I need to get to Courtenay for a wedding on Saturday. The other dealership across the street was no help at all with what I was wanting to spend, so across the street I went to the Kia lot... (Clark and Jeremy) were wonderful. Clark showed me some vehicles that were in my price range and then I took the rio for a test drive and decided that this was the car that I would like to have. Clark explained everything that the car was equipped with and how to use it, Once the paper work was done ,Jeremy handled the financial part and got me on my way as fast as they could. I didn't make it to the wedding but I did make it for the reception and so this is why I give the highest rating that I can for these gents from the Nanaimo Kia Dealership...... You guy's Rock!!!!!!! More

This review is a bit different -- it's a pre-purchase review. I haven't bought a car yet, but things look promising. Harris Kia was recommended to me by a friend who was very happy with his used car pur review. I haven't bought a car yet, but things look promising. Harris Kia was recommended to me by a friend who was very happy with his used car purchase from the dealership in 2012. He had dealt with Rachel and spoke highly of her work to find and bring in the car he was looking for--I think his purchase came from the Lower Mainland. I was upfront about my priorities--the vehicle I needed had to be able to easily carry an odd selection of work gear, decent on gas, but had to be below a certain price point. Rachel instantly steered me towards a few vehicles that met the exact criteria without trying to influence me into something that I didn't want or need. As well, I was free to take all of the test drives at my own pace and on routes of my choosing. These two features of the car searching experience were not shared at many other dealerships that I went to (approximately 8 others in the Nanaimo area). I also had a number of finance questions, for which I emailed to Jeremy and he responded quickly and with easy-to-understand answers. Rachel has been patient with me--it's been 6 months since I started searching--for which I am also appreciative. She sent me the occasional update on when a user car came onto the lot which fit my criteria, as well as info on Kia promotions. My rating, so far, is very high and 'recommended' based upon the pre-purchase experience so far. I look forward to writing another review about the purchase process (that is getting underway today!) More

My husband and I were looking to purchase a car to tow behind our RV, either new or gently used. The different dealerships we went to, the representatives were either too pushy, under-enthusiastic or s behind our RV, either new or gently used. The different dealerships we went to, the representatives were either too pushy, under-enthusiastic or seemed almost desperate for a sale. We had 4 criteria that had to be met before we even test drove a vehicle. 1- driver comfort and space both front and back 2- flat tow-able with manual transmission 3- 4 doors 4- Fuel economy When we entered the dealership at Harris Kia, Christine Wright met us with enthusiasm and a vibrant personality. Once we gave her our criteria she immediately told us that the Kia Soul 2U would fill all our needs. Christine showed us the entry level Soul. The 2 other level Souls did not meet the criteria, even though we would have bought either of them. During our test drive my husband and I were impressed enough with the vehicle that we knew we were going to buy it. We explained to Christine that we wanted to test drive other cars and we needed to talk about the Kia Soul. We went to two other dealerships and realized we wanted the 2013 Soul 2U. From the time we walked onto the lot the first time, left and then came back, and we started the paperwork was 2 hours. Each of the employees we interacted with, we found them knowledgeable, friendly and the kind of employee a company would want. The pleasure of dealing with Christine and all the staff, I have recommended Harris Kia to everyone and anyone who wanted to hear. The day we brought the Soul home we ordered a tow package, have had it installed, and we are no longer "stranded" after we set up camp. It is a pleasure to park and go. My sister was so impressed with our Soul 2U that we bought in June, that she bought a Soul 2U mid-level today, 27 August, after only one test drive of any car. She had her heart was set on another brand, test drove a Soul 4U to pacify me, and bought herself the mid-level style. Again all it took was two hours of time. Now we need to keep our keys marked, my husband and I have the Titanium Grey and my sister bought the Ruby red. We are now the "Soul Sisters", (really). PS... it has been extremely difficult signing into your site using a Canadian postal code. More

Dealing with Harris Kia in the recent purchase of my new car has been great. Rachel Roy was our sales person and I really can't say enough about her. Rachel is very easy to deal with and I was very impres car has been great. Rachel Roy was our sales person and I really can't say enough about her. Rachel is very easy to deal with and I was very impressed with her knowledge. She really provides great service from beginning to end and I felt she was genuine and really wants her customers to be happy. I also dealt with Jeremy Allen with respect to financial matters and insurance and he was also very helpful. Both Rachel and Jeremy are very friendly and make you feel at home! I would highly recommend this dealership and in particular, will be making referrals to Rachel! Thank you. I love my car! More

Visited KIA for servicing of my Rondo, was approached by courteous Marcelo to view 2014 model. As a Sr. lady alone, the help I received by him and all the other staff I interacted with was greatly appreciat courteous Marcelo to view 2014 model. As a Sr. lady alone, the help I received by him and all the other staff I interacted with was greatly appreciated. Marcelo was very knowledgeable about the vehicle and demonstrated every aspect of the new version. (of which there are too many to name) I had not intended to purchase a new vehicle at this time but was so impressed by the features of the 2014 Rondo that I moved ahead. Marcelo and Mike (service manager) gave me confidence that I would be well looked after for follow up servicing and further demos for all the new devices on this car. Thanks to all. I am loving my new car. More

I am very pleased to say I would highly reccommend Harris Kia to anyone needing a new or preowned vehicle. All the staff are friendly, helpful, not pushy, and extremely knowledgable about their vehicles. I Kia to anyone needing a new or preowned vehicle. All the staff are friendly, helpful, not pushy, and extremely knowledgable about their vehicles. I am now the proud owner of a beautiful Kia Rio 5 EX Sport. I love my new to me(2009). All my neighbours admire it as well. It's pretty Cobalt Blue color draws attention. Thanks a lot. Carole.C More

Grant was very helpful. No pressure very relaxed and made us feel relaxed. Very knowledgeable about the product we were interested in. When it came to the finance part, Jeremy Allen was cordial, knowledgeab us feel relaxed. Very knowledgeable about the product we were interested in. When it came to the finance part, Jeremy Allen was cordial, knowledgeable all around great guy to do business with. Can't say enough about how they helped us through this stressful ordeal of losing our vehicle through a accident and purchasing the 2014 Kia Rondo Thanks Bob & Helen Harvey More

Our Salesman Marcelo, did an excellent job searching for and finding us a car that fitted our requirements. Thank you Marcelo and thank you Roy and Jeremy for making the transaction so friendly. We highl and finding us a car that fitted our requirements. Thank you Marcelo and thank you Roy and Jeremy for making the transaction so friendly. We highly recommend this Dealership to anyone looking to purchase a new or used vehicle and will certainly recommend Harris Kia. Marcelo and Staff to any of our relatives or friends looking to purchase another car. Martin and Jean. More

We are so pleased with Harris Kia as we went to several dealerships and had ups and downs. Everyone is polite, courteous, pleasant,knowledgeable, professional, and PATIENT. From the moment my husband, 2 ki dealerships and had ups and downs. Everyone is polite, courteous, pleasant,knowledgeable, professional, and PATIENT. From the moment my husband, 2 kids and I stepped on the lot we were treated very friendly. Marcelo Suvillaga was our salesperson, and he was fantastic. Working with Marcelo was a joy. He is new at the dealer but he did an amazing job. All our questions were answered fully and truthfully and if he didn't know the answer, he would immediately find someone to provide that information, most importantly there was NO pressure. He knew what we wanted since we first talked.on the phone and that is what we bought. They gave us such a fair trade in value for which we are very thankful. Once all of that was completed we were introduced to Jeremy who took care of the financial end of things. He was very customer service oriented and he made sure we were completely satisfied with the deal. Thank you all for such great service!!!. I must say, We LOVE the Kia Rondo. We will recommend this dealership to everyone. One more thing. We have young children and now they want to keep going back there to see their friends!!! More

I did all my research online for the vehicle I wanted and knew the price I could afford. I then contacted the dealership through their website after reading their many reviews. I drove an hour to meet with knew the price I could afford. I then contacted the dealership through their website after reading their many reviews. I drove an hour to meet with Rachel and go for my first test drive. After many hours of discussion I went home to thing about which Sorento I really wanted. I really appreciate Rachel's extreme patience and sense of humour over the two months of texting back and forth, bartering on price for my trade-in and the purchase price of my new Sorento. By the time I actually did sign on the dotted line I was pleased with the whole experience. Rachel knows her stuff! She is one of a kind. Everyone at the dealership is great. I would highly recommend this dealership to anyone looking for a vehicle. I love my new Kia Pet! More