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Harris Kia

Nanaimo, BC

4.5
829 Reviews
We were proud to receive Kia Motors most prestigious honor, the Kia "Platinum Dealer" Award. At the Harris Auto Group, our mission is to be an industry leader in providing automotive solutions and services. We strive to exceed our customers’ expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity and teamwork we constantly endeavor to meet the changing needs of our customers.
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2575 Bowen Road

Nanaimo, BC

V9T 3L4

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Showing 829 reviews

July 24, 2018

service desk attrndant i was in at the dealer today for a recall fix as well as an issue i was having with my 2018 sedona. the lady on the service desk Kolby was rude and ab More

by momof4
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kolbi McLean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2018 -

Harris Kia responded

Hi momof4, I wanted to reach out to you to address your concerns with your recent visit to our dealership. I wanted to apologize for our people giving you an impression of not caring or being disrespectful towards you. I spoke with my staff this morning to discover what had happened during your visit and we talked about how we could deliver better quality service. I also spoke to the Technician who serviced your vehicle regarding your concern with the engine sounding loud while going up hill. After an extensive inspection we determined that the sound that you are experiencing is the sound created as the transmission "shifts down" as the vehicle comes under load. This is a normal engine / transmission response to additional throttle being applied. Please rest assured that your new vehicle is operating correctly and will serve you very well for many years to come. That said, please know that we remain committed to serving you and will endeavor to do a much better job if given another opportunity to do so. If you would like to talk further, please reach out to me at your convenience and I would be happy to chat over the phone or in person. Respectfully, Dave Bare General Manager

July 23, 2018

Fabulouskia This is everything you hope to find in a dealership. The salesman Derek Kennedy was a real professional from the moment we drove onto their lot until More

by Kiaconvert1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jordanov, Derek Kennedy
Aug 02, 2018 -

Harris Kia responded

Hi Kiaconvert1, Thank you so much for taking the time to review our dealership. It was our pleasure to serve you and we look forward to seeing you again soon. Welcome to the Harris Kia family! Best wishes, Dave Bare General Manager

July 17, 2018

Staff were knowledgeable and friendly Derek helped me with the purchase of my 2019 Sedona. He was extremely knowledgeable about the features of the vehicle and answered all of my questions More

by Meg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan Cox, Derek Kennedy
Jul 19, 2018 -

Harris Kia responded

Hi Meg, Thank you for the wonderful review and for your business. Welcome to the Harris Kia family! Best regards, Dave Bare General Manager

July 01, 2018

Awesome dealership! C Cesar was very friendly and knowledgeable. He was patient showing me several Kia Soul vehicles (new and used) and I test drove 3! He wasn’t rushed an More

by Alien Green Soul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Baker, Cesar Duculan
Jul 04, 2018 -

Harris Kia responded

Hi Alien Green Soul, It truly was a pleasure serving you in your quest for the perfect vehicle and you will love your new Kia Soul. We appreciate your business and look forward to serving you again soon. Welcome to the Harris Kia family! Best wishes, Dave Bare General Manager

June 29, 2018

good day Had a good day at Kia yesterday and everyone made it easy. My old landlord saw my car today and said ' I want one' and tool down derek's name More

by Lady Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Kennedy
Jul 04, 2018 -

Harris Kia responded

Hi Lady Smith, Thank you for purchasing your new vehicle from us here at Harris Kia. We all enjoyed visiting with you and we wish you many happy miles of motoring. Welcome to the Harris Kia family! Best regards,' Dave Bare General Manager

June 28, 2018

Amazing customer service and product! Decided to upgrade from my 13yr old Kia Spectra. Derek was fantastic as he listened to what I thought I wanted and was able to provide information/op More

by Debi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan Cox, Derek Kennedy
Jul 04, 2018 -

Harris Kia responded

Hi Debi, Thank you for taking the time to write a review for us and your kind words. It was our pleasure to serve you and we look forward to seeing you again soon. Best wishes, Dave Bare General Manager

June 10, 2018

An Exceptional Vehicle and a Great Sales Team We would like to thank the Harris Kia team for their help in the recent purchase of our new Sportage SX Turbo. We love the Kia vehicle line-up and th More

by Jo and Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Brown, Jan Cox, Ryan Biggs, Brad Baker
Jul 04, 2018 -

Harris Kia responded

Hi Jo and Andy, Thank you so much for the kind words and for your continued business. Enjoy that gorgeous new Kia Sportage and we look forward to serving you again soon. Cheers! Dave Bare General Manager

May 03, 2018

Good knowledge, customer satisfaction, very attentive Jag Mahil demonstrated very good knowledge about the vehicle purchasing process. He was attentive and willing to assist us in every way to ensure our More

by Emil & Carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jag Mahil
May 05, 2018 -

Harris Kia responded

Hi Emil & Carmen, Thank you for taking the time to share your experience here in our dealership. We certainly appreciate your business and we look forward to serving you again soon. Welcome to Nanaimo and to the Harris Kia family! Best wishes, Dave Bare General Manager

May 03, 2018

Harris KIA supports Haven Society Huge thanks to Dave and the staff at Harris KIA for supporting Haven Society at the recent Bridge for Haven event hosted by the Cedar Heritage Bridge More

by Haven Society
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bare
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2018 -

Harris Kia responded

Hi Haven Society, Thank you for the kind words and for the incredible work that you do everyday! Best regards, Dave Bare General Manager

May 02, 2018

Do I like KIAs? xxxx yeah! When we went looking for a new car in 2010 we tried several dealers and decided that the KIA Rondo was the best vehicle for a number of reasons the ma More

by 3rdrondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolbi McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Symons, Jan Cox, Ryan Biggs
May 05, 2018 -

Harris Kia responded

Hi 3rdrondo, Thank you for taking the time to review our dealership. It is always good to see you and we were thrilled to be able to serve you again. Thanks for your continued loyalty! Best regards, Dave Bare General Manager

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