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Harris Kia
Nanaimo, BC
852 Reviews
We were proud to receive Kia Motors most prestigious honor, the Kia "Platinum Dealer" Award.
At the Harris Auto Group, our mission is to be an industry leader in providing automotive solutions and services. We strive to exceed our customers’ expectations and maintain their loyalty for a lifetime. By creating an atmosphere that encourages employee excellence, integrity and teamwork we constantly endeavor to meet the changing needs of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 852 reviews
September 25, 2026
I bought a $4500. 00 5 star extended warranty and was told it was refundable in case car is totalled and transferable. Do not buy! It's impossible for me to get my mon 00 5 star extended warranty and was told it was refundable in case car is totalled and transferable. Do not buy! It's impossible for me to get my money back because of a blatant loophole and the dealership won't help at all. Look elsewhere. More
by donadlam
September 22, 2026
Purchased a 2024 Kia Sportage last week from Harris Kia, trading in our 2021 Ford Escape. We dealt with sales consultant, Cameron Ruley. From the start of our correspondence online regarding the car to actu trading in our 2021 Ford Escape. We dealt with sales consultant, Cameron Ruley. From the start of our correspondence online regarding the car to actually going to the dealership for a test drive and eventual purchase, we have nothing but good things to say about Cameron. We found him friendly and very knowledgeable about the vehicle and extremely patient with all the questions we had for him. The general manager, Zach Smith, is also a big plus for this dealership. Working with Cameron and Zach, we came to a quick agreement on the trade in value of our Escape and the final price for the whole transaction. I would not hesitate to give 5 stars to Harris Kia and a particular shoutout to Cameron and Zach. We will definitely refer Harris Kia to friends and family. Reid & Susan Gurney More
by Kia fan.
Employees Worked With
Cameron Ruley, Sales. Zach Smith, management. Justin Hesketh, Finance
August 02, 2026
It was a great pleasure meeting in person salesman Jon Wong. Dealing with him resulted in getting a vehicle better suited for my needs and requirements. Concerns and questions were addressed in a patien Wong. Dealing with him resulted in getting a vehicle better suited for my needs and requirements. Concerns and questions were addressed in a patient, concise matter with no pressure applied towards an eventual purchase agreement. Jon Wong is a credit to his profession and to Harris Kia Nanaimo. I look forward to returning to this dealership in the near future. More
by pazzattah
Employees Worked With
Jon, Wong
July 13, 2026
Michelle is a kind helpful person. She always goes the extra mile for her customers. I always look forward to seeing her when I go in for a service. She always goes the extra mile for her customers. I always look forward to seeing her when I go in for a service. More
by wchadwick6
Employees Worked With
May 03, 2026
We purchased Seltos 2026 on the 18th of April. Our salesman was Nick Belenger. Could not have asked for a better salesman. Was very knowledgeable friendly and was not pushy. felt comfortable with Our salesman was Nick Belenger. Could not have asked for a better salesman. Was very knowledgeable friendly and was not pushy. felt comfortable with him and highly recommend him with anyone. great job Nick!!! More
by stern60
Employees Worked With
May 03, 2026
Fardin Hasan at Harris Kia Nanaimo provided outstanding service during our recent visit. New to the role, he demonstrated impressive knowledge and a customer-focused approach. His friendly demeanor and wil service during our recent visit. New to the role, he demonstrated impressive knowledge and a customer-focused approach. His friendly demeanor and willingness to help were appreciated. Though we purchased elsewhere, Fardin's service deserves recognition. More
by dantanya2000
Employees Worked With
Fardin Hasan
April 19, 2026
We left without our paperwork which is also on me excited for my new car.. but been asking over and over again for paperwork and getting the run around!! I live out of town! seriously how hard is it to send for my new car.. but been asking over and over again for paperwork and getting the run around!! I live out of town! seriously how hard is it to send alllllll the paperwork 🙄 they just don’t care after the sale!!!!! More
by Sandyhutz1976
Employees Worked With
No
April 14, 2026
They come off good but once u read fine lines. Id never worked with them knowing how how bad customer service is. I spoke to a uppet management in office. I wanted a 2nd car but ill go elsewhere. Id never worked with them knowing how how bad customer service is. I spoke to a uppet management in office. I wanted a 2nd car but ill go elsewhere. Vsa is in contact emails have begun to show paperwork and evidence More
by davidjandrews.andrews
Employees Worked With
Julian, Cameron Adams, Grace McCheyne
