Ryan was great during the test drive, allowed me to crank the volume to test the excellent sound system, and showed me around the excellent safety features of the Mazda3. Thanks to Gyro for not taking the car on some perfect groomed test drive path, they actually show you what the car can do on crappy pavement. Received a great price and my trade-in was dealt with professionally. They initially allocated me a Mexico-made model, but were able to get me a Japan-made model after i requested, on short turnaround. Great customer service on that front! Ziad cut through all the BS and got the financing set up quickly and easily. Yano was very professional during the delivery and showed me everything I needed to know.
Slight negative to the mechanics doing the pre-delivery inspection though, they said they filled up the washer fluid on the checklist, but it was empty as I drove off the lot. I filled it up myself after i got home with the car, but went back the next day to get a print out that all the recalls were done, because I figure if they lied about the washer fluid, they could have lied about that. Thankfully, the recall's had already been done.