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Guelph Hyundai

Guelph, ON

4.2
1,474 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,474 Reviews of Guelph Hyundai

December 31, 2013

For our first brand new car we were checking out every car dealership in the city, when we arrived at Hyundai we were truly amazed at how everyone treated us and our 1 year old daughter. It was as if we h More

by KikiMcKay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
December 28, 2013

Amazing customer service! Quick and easy financing and car delivered by my requested date. Car was clean and full of gas. Wes even had it warmed up for me when I picked it up! More

by AmandaCarolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 24, 2013

From the moment we entered the dealership we were greeted with smiles and handshakes. Justin was very knowledgeable, and we took out our model for a test drive. However, we did not buy that day. We actual More

by moneygirl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
December 23, 2013

Took in for standard servicing, job was completed, quickly and within time promised. Price is comparable to most service centers. Waiting room with free coffee and news on telivision helps time go by More

by glfr13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2013 -

Guelph Hyundai responded

Thank you for your outstanding review. We are very pleased to hear of your great service. We look forward to seeing you again soon. Thank you for choosing Guelph Hyundai.

December 19, 2013

The service was fine and the shuttle was very helpful to and from work. The staff was friendly and flexible with fitting my service in to the schedule. Lisa More

by Lmcallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Dec 31, 2013 -

Guelph Hyundai responded

Thank you, Lisa for a wonderful review. We are happy we were able to accommodate your needs for a ride to and from work. We look forward to seeing you again. Thank you for choosing Guelph Hyundai.

December 18, 2013

Everyone was incredible helpful in helping me get into a new car, from picking the style and model, to incredible service in financing. After having my car totaled by a pick up truck in a horrible car accid More

by blktango
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Giles, John McLuhan
Dec 31, 2013 -

Guelph Hyundai responded

Thank you for your outstanding review. We are very proud of the incredible team of people we have with us. Thank you for choosing Guelph Hyundai.

December 17, 2013

I do not want to sound cheap and frustrated, but I suppose I will. I came in for new snow tires. The guys did a nice job of cleaning off the regular ones so that they could go into the back seat wit More

by sabeirnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Do not remember. 8am Monday Dec 16, 2013
Dec 31, 2013 -

Guelph Hyundai responded

Thank you very much for taking the time to write us your concerns. Your voice is extremely important to us. I want to sincerely apologize for the way we made you feel. We do provide a maintenance schedule that better helps outline the required services in order to maintain warranty. This schedule indicated which service is due by either time or mileage to better help our customers. We would also be happy to let you know which service is due by simply contacting any one of our service representatives. Please accept a complimentary exterior wash on your next visit as our way of thanking your for your business. We hope to make a better impact on you next time. Thank you for choosing Guelph Hyundai.

December 15, 2013

Usual Great Customer Service. The only negative aspects of my last experience would be that the appointment I scheduled wasn't recorded (although they still completed the work I needed done) and that the w More

by AshlLowenthal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Dec 31, 2013 -

Guelph Hyundai responded

Thank you, Ashley for your review. I apologize for the oversight on your appointment, but glad we were able to make it work. We would have never turned you away. This is our busiest time of year, and I apologize it took longer than expected. This surely isn't something that you can come to expect from us. Keeping you happy is our #1 priority and you will see that on your next visit. Thank you for choosing Guelph Hyundai and we look forward to seeing you again soon.

December 14, 2013

The salesman was very helpful and was able to help get a new vehicle quickly. This was very much appreciated as purchasing a new vehicle was unexpected. More

by nicole vescio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark
Dec 31, 2013 -

Guelph Hyundai responded

Congratulations on your new Elantra. It was a wonderful choice. We look forward to taking care of all your service needs in our award winning Service Department. Thank you for continuing your business with Guelph Hyundai.

December 11, 2013

The sales person was helpful in our making a decision, the financing was arranged very quickly and efficiently, Good experience overall and pleased with the product. The only issue we had (and still have More

by bocktucson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 31, 2013 -

Guelph Hyundai responded

Thank you for taking the time fill out our review. We would be happy to see you in the Service Department and take care of the bluetooth issure for you. Anyone of our experienced Service Advisors would be happy to walk you through the process of pairing your bluetooth. Thank you again, and we look forward to seeing you in the future.

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