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Guelph Hyundai

Guelph, ON

4.2
1,487 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,487 Reviews of Guelph Hyundai

January 14, 2015

Hyundai to the Rescue On Jan 15, 2015 I was driving down the road on Woodlawn, ran over a black bungee cord, which almost immediately caused me to be in distress ! I quickl More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Shafer, John McLuhan
Jan 14, 2015 -

Guelph Hyundai responded

Thank you very much for taking the time to review us. We appreciate your comments. We are so very glad we were able to help you out in your time of need. That must have been very stressful and we are all about leaving the stress to us when it comes to our customer's. We look forward to seeing you again under different circumstances in the future. Thank you for choosing Guelph Hyundai and have a great day!

January 12, 2015

Excellent Service Excellent service as always! I wouldn't hesitate to bring my car there again for service. The new location is also very nice... Thanks to the whol More

by EJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 12, 2015 -

Guelph Hyundai responded

Thank you very much for taking the time to review us. We appreciate your comments. We are happy to hear that your service here was excellent. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

January 12, 2015

Waited much too long I was scheduled in for a Service 1 on a Saturday morning. Usually this appointment would take me 45 mins, but I waited just over 2 hours. Unfortunatel More

by Melissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Jan 12, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are really sorry to hear that your service took over 2 hours. This was very unfortunate as usually this only takes 45 minutes and this does not normally happen. Please accept our apology and we will do our very best to make sure you are not waiting that long again for just an oil change. Thank you for choosing Guelph Hyundai and have a great day!

January 06, 2015

New Home - Same Great Service Service reminder mailing always helpful & bonus of $65 discount on service being done during this call was appreciated. Dan & his team continue to of More

by BradleyF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean?
Jan 06, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We appreciate your comments. We are happy to serve our customers to the best of our ability. We are happy to hear you had an overall positive customer experience. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

January 06, 2015

Slow Leak Tire As usual, the staff here has been very helpful and were able to accommodate me in an expedite fashion. They found the problem quickly and fixed it to More

by mitch10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 06, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear that you love our new location and acknowledge us for being pro-active. All of our customers are important to us. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

January 03, 2015

New Location Took my car in for regular oil change service, service was excellent as always, waited longer then expected, but did not mind too much. Staff is frien More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Jan 05, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are sorry to hear your wait was longer than expected. We are happy to hear the service was excellent and you like the new location. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

January 01, 2015

Brand new car quality issue Dealership has been great just disappointed in the initial quality of the vehicle as two rear defroster wires werent working. Wes and Derek were great More

by Eja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Dawkins
Jan 02, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are sorry to hear about the defroster wires not working. We are glad to hear Wes, Derek and the service team were able to help you out. We look forward to seeing you in the future. Thank you for choosing Guelph Hyundai and have a great day!

December 29, 2014

Excellent Service! Excellent service! Visiting family in Guelph over the holidays, we needed an emergency repair. They got our car in right away on Saturday and went abo More

by jl11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Weeks , Norm Borg
Dec 29, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear we were able to get you in and taken care of especially since you were visiting from out of town. Please don't hesitate to come and see us again if there is ever a time you are in need of help again or just stop by for a coffee. Thank you for choosing Guelph Hyundai and have a great New Year!

December 28, 2014

smiles and service I have been a regular customer for years and you never fail to surprise me with your outstanding service , but more than that I am always treated wit More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Dawkins
Dec 29, 2014 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. Our customers are so important to us and it makes us very happy to hear your very kind words. We have a very friendly staff who look forward to seeing familiar faces and meeting new customers. We look forward to seeing you again in the future. Thank you very much and have a great day!

December 24, 2014

Great Service! We have purchased our very first brand new car from this dealership and we are very pleased with the service. The new dealership looks amazing! I was More

by Elantra-GT-WindySea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John McLuhan
Dec 24, 2014 -

Guelph Hyundai responded

Thank you for taking the time to reivew us. We really appreciate your comments. We are happy to hear that you just purchased your first brand new car from our dealership. That is so exciting! Our customers are so important to us and if you have any questions just reach out to us and we will do our very best to accomodate you. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great Christmas!

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