Great West Chrysler Jeep Dodge

Wasted my time Sales manager (can’t remember his name since he was useless to me) wasted my time. Said he was going to work on some numbers on a used vehicle, never Sales manager (can’t remember his name since he was useless to me) wasted my time. Said he was going to work on some numbers on a used vehicle, never came back, waited until I left without an answer. Said we were miles apart on the price and wasn’t willing to negotiate at all. They held back on the car fax report giving me the run around about having to get it from another dealer in their group. (Probably because it was in two previous accidents) This was complete lie since I found out after I left it was posted with the Kijiji ad. So I got it within a second and took them a week. The manager insulted me in the showroom with “let’s get you into something you can afford “ which was not the case, since I’ve been looking at more expensive vehicles. I did my research and the vehicle was overpriced. Just looking for a fair deal. After saying he was going back to go over the numbers and see what he could do he never came back while the salesman ( Kevin which was a nice guy, too bad he has to work for this coward) and I stood waiting for over 45 minutes. I eventually told the salesman to call me with the number. Never heard from either one again. These guys are looking to sell to people that don’t do their research so they can take advantage of them. So if you want a sale based on lies and insult this is the place to buy. If not I suggest go somewhere else. More

2019 Jeep Purchase at Great West Chrysler I bought my 2019 Jeep Cherokee from Great West Chrysler on April 10, 2019. Originally my plan was to ‘look around ‘ for a new vehicle, but after test I bought my 2019 Jeep Cherokee from Great West Chrysler on April 10, 2019. Originally my plan was to ‘look around ‘ for a new vehicle, but after test driving the Cherokee, I was sold. I loved the way it handled on the roads-both city and country. The newest technologies, from lane sense to keyless enter ‘n g, were appealing and easy enough for this senior to understand. I stopped in at Great West Chrysler at 3:30 pm and by 8:00 pm I owned a new Jeep Cherokee. The staff, especially sales consultant Andy Savoury and financial consultant Jim White, were extremely helpful and accommodating. I would highly recommend this dealership if you’re in the market for a new vehicle. More

Bought new Jeep!!!! Absolutely the best service I have ever experienced. I haul horses for a living and these guys were fabulous! I would definitely recommend them to any Absolutely the best service I have ever experienced. I haul horses for a living and these guys were fabulous! I would definitely recommend them to anyone. :) More

Very good We had a pleasant time getting our new vehicle, some set backs and it took a little longer then normal but they made it work. We had a pleasant time getting our new vehicle, some set backs and it took a little longer then normal but they made it work. More

new vehicle purchase There was no time wasted in trying to sell me something I didn't want or need. The immediate focus was on my "must-haves" for a vehicle and the avail There was no time wasted in trying to sell me something I didn't want or need. The immediate focus was on my "must-haves" for a vehicle and the available options were presented, in an attempt to keep the cost as low as possible for a starting point. I felt that Whitroy was very knowledgeable about the product. There are so many options and variables available. He took time to research where necessary and was in touch promptly. He was well-prepared and on time for any arranged meetings, and I felt that my needs and concerns were his as well. Sal, in finance was well organized and made the purchase process very smooth. He presented my choices and tasks very clearly, explained all the numbers, and looked after the registration of the vehicle. More

Nemo was the best! We were extremely pleased with the service we received at Great West Chrysler when purchasing our Jeep. Nemo was very friendly, polite and knowledgeab We were extremely pleased with the service we received at Great West Chrysler when purchasing our Jeep. Nemo was very friendly, polite and knowledgeable and went above and beyond in meeting our needs. I would definitely go back to Great West Chrysler and Nemo for my next vehicle! More

Offer not upheld This dealership does not standby offers that are made. We were in to the dealership in person and made and offer to which the dealership countered. This dealership does not standby offers that are made. We were in to the dealership in person and made and offer to which the dealership countered. We went for lunch and called in another offer though our sales person. The sales person called us back within 5 minutes accepting our final counter offer with no additional conditions. As we were returning to the dealership we received another phone call confirming that we were indeed on the way to close the deal. When we arrived and started the paperwork, it was brought to our attention that they did not accept the offer we presented on the telephone as "they don't accept offers over the phone". In addition they refused to fuel up the new vehicle or wash it prior to taking possession and had returned to the original offer. We spoke to the sales person twice after the counter offer was accepted and we were led to believe that all was to be honoured which it was not. This dealership is not trustworthy and not true to their word. We will never recommend this dealership to anyone that is looking for a vehicle. Very underhanded. It should be noted that the sales person himself was not to blame for this ordeal it was actually the dealership owner's son Zack that refused to honour the deal we made - he was arrogant and very rude. Buyer beware. More

Very good experience Found exactly what I was looking for in a used vehicle. Both sales and finance departments were great. Made it quick and easy to get into my new to me Found exactly what I was looking for in a used vehicle. Both sales and finance departments were great. Made it quick and easy to get into my new to me vehicle. More

Great Service at Great West Chrysler Had been visiting several dealerships in the area but Jazz at Great West was by far the most professional, knowledgeable, and friendly salesmen I deal Had been visiting several dealerships in the area but Jazz at Great West was by far the most professional, knowledgeable, and friendly salesmen I dealt with. He showed me a few trucks I was interested in and helped me find the exact truck I was looking for. Extremely happy with my experience and absolutely love the truck. More

happy and satisfied im very satisfied and the employees are very helpful and easy to approach. tnx to lyle and zach. you make my family happy. its relaxing i had all my im very satisfied and the employees are very helpful and easy to approach. tnx to lyle and zach. you make my family happy. its relaxing i had all my needs in a car. More