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Great West Chrysler Jeep Dodge

Edmonton, AB

4.6
1,962 Reviews
Great West Chrysler is proud to be at your service for all of your automotive needs for over 25 years in Alberta. Our group of premier dealers in Edmonton welcomes you to our new, interactive website. Whether you’re in the market for an exceptional new vehicle or top-quality used vehicle, we have expertise, selection and convenience of our eight locations that simply cannot be matched in the province. Here online you can view detailed specifications of each model, schedule a test drive, have us send you a price quote personalized to your stated preferences, and get pre-approved for credit for maximum convenience. Use our handy vehicle comparison tool to help you decide which new or used vehicle is best for your needs. You can also learn more about our top-rated service departments, where our experienced technicians can take care of all your maintenance and repair and detailing needs, you can even schedule your next service visit directly online. We feature a well-stocked parts and accessories department including our own store, from which you can order needed components online as well. The benefits of coming to Great West Chrysler don’t end there either! We invite you to read up on the best warranty packages in the industry, available only from our group of dealers, and to check out the manufacturer’s promotions as well as our own exclusive special offers. At any time, our team of dedicated and friendly professionals is on hand to answer all your questions and comments. Great West Chrysler is a committed member of our community and is active in charity work in Edmonton and the surrounding area, we are known for our outstanding efforts with The Stollery Children’s Hospital raising over 1.5 Million - learn all of that and more right here!
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17817 Stony Plain Rd NW

Edmonton, AB

T5S 1B4

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Showing 1,962 reviews

August 18, 2021

These people treated me great!! Salesman got the finance end done very fast and my truck was readied quickly!! Fabulous crew here!! Would highly endorse buying a vehicle here!! They go the extra mile ! More

by Mikeed51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny (Vineet) Sachdeva
Aug 19, 2021 -

Great West Chrysler Jeep Dodge responded

Thanks for reviewing and recommending us, we appreciate your business! If you need any other help with your new truck, please let us know.

August 17, 2021

My experience with Chris Power had been excellent. He went above and beyond in regards to getting me into a truck that I wanted/needed after going through a rough patch not too long ago. I highly recomme More

by angus.exner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Power
Aug 17, 2021 -

Great West Chrysler Jeep Dodge responded

Hello angus.exner. Thank you for both taking your time to review us, and for the recommendation! We are glad Chris and the team were able to assist you. Please don't hesitate to ask if we can help with anything else!

August 15, 2021

Overall the service with great west Chrysler is great. We’ve bought vehicles from them several times now and we’ve had some great experiences. This last visit was a bit rocky and I hope our future visits More

by PeteLPN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alison , Vinny (Vineet) Sachdeva
Aug 17, 2021 -

Great West Chrysler Jeep Dodge responded

Hi PeteLPN. Thank you for rating us. Customer experience is our top priority, and we are glad that you have chosen us for several of your previous vehicle purchases. Our commitment remains to you the customer, and our goal is to continually improve our customer service. Your experience and comments are important to us and you are welcome to speak to our General Manager about your recent visit at 780-483-5337.

August 14, 2021

We felt the dealership was working with us to ensure a good outcome. Esper and Moe gave great service and were pleasant to work with More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe from Service , Sal Pisani, Esper Hayek
Aug 14, 2021 -

Brian responded

Thank you

Aug 17, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Brian. Thank you for rating us 5-stars. Customer experience is our top priority, and we are happy that both Esper and Moe were of assistance. Our commitment is always to you the customer, and we look forward to seeing you again.

August 12, 2021

Vinny is one of the greatest sales individuals I have ever met. He is patient, kind, understanding and genuine. I had a truly positive purchase experience with this dealership and would recommend this de More

by Ann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny (Vineet) Sachdeva
Aug 12, 2021 -

Great West Chrysler Jeep Dodge responded

Hello Ann. Thank you for both taking your time to review us, and for the recommendation! We are happy that Vinny and the team were able to assist you. Please don't hesitate to ask if we can help with anything else!

August 11, 2021

From the second we walked into the door to when we left we were taken care of with curtesy and respect. We had just come from another dealership where the staff were all standing around and visiting and wo More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny (Vineet) Sachdeva, Janie Goguen
Aug 12, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your experience at our dealership Amanda! We're so glad you are happy with the service we could provide. We appreciate your visit, and If you need anything else, please let us know.

August 07, 2021

Where a handshake leaves you taken advantage of and needing to wash repeatedly in order to feel less violated. Cannot trust anything verbally offered, and won’t be given opportunity to do anything in w More

by TBM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eden Donahue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hawke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diya Jaber
Aug 20, 2021 -

Great West Chrysler Jeep Dodge responded

We are sorry that your experience at our dealership did not exceed expectations. We are committed to providing an exceptional customer experience, and would like to understand more of what happened during your visit. You are welcome to contact our General Manager at 780-483-5337.

Aug 20, 2021 -

TBM responded

I did speak to the general sales manager who asked what happened and I informed him, he advised he’d call me back on a specific day, says he did but couldn’t even leave a voicemail message or attempt to call more than once? I then reached out again to finance due to their lack of urgency on a loan payout and duplicate payments withdrawn and that response was it was the banks fault. Maybe EFT would be more efficient than a bank draft in today’s digital age. General sales manager finally ways in in print and the response was that there was no discrepancy and there would be no further discussion. Dodge is obviously my brand after 12 new vehicles in 16 years, but most definitively the last one from Great West Chrysler and if they were the last Dodge dealer globally, I’d change brands.

August 01, 2021

Above and BEYOND respectful experience.As a solo Above and BEYOND respectful experience. As a solo female, Jeep shopping had been an overtly sexist and dismissive experience, but NOT GWC! I speci More

by Nic Heron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant
Aug 04, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your story Nic! Our top priority is customer experience, and we're so glad you are happy with the service our team could provide. We appreciate your business, and If you need any other help with your vehicle, please let us know.

July 28, 2021

Vinny is great to deal with, very knowledgeable about the vehicles he sells. If you are looking for your next vehicle check out greatwest chrysler. More

by dbhill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diya Jaber, Vinny (Vineet) Sachdeva, Janie Goguen
Jul 30, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for rating us dbhill! We are glad that you are happy with your experience at our dealership, and we look forward to seeing you again!

July 25, 2021

Vinny was Absolutely a gem to deal with!! He was patient, understanding and genuinely cared about my wants and needs when it came to getting me in that perfect ride!! I walked outta there 110% sacrificed wit More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diya Jaber, Vinny (Vineet) Sachdeva, Janie Goguen
Jul 26, 2021 -

Great West Chrysler Jeep Dodge responded

Hello Mel! We are happy to hear you had such a great experience, and that Vinny was able to assist. We thank you for your business, and if there is anything else we can do, just let us know!

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