Great West Chrysler Jeep Dodge

If Batman owned a Truck this would be it I just concluded my purchase of a 2015 Ram 2500 Laramie Blackout. My sales person was a lovely lady named Eden Donahue. Eden was very courteous and pr I just concluded my purchase of a 2015 Ram 2500 Laramie Blackout. My sales person was a lovely lady named Eden Donahue. Eden was very courteous and prompt. I told her what I wanted and she found it for me and arranged the test drive. The truck is a real eye popper and she went above and beyond to get the extras I requested installed as well as the protection package I selected in a timely manner. I would also like to mention Rob Blackmore in Customer finance for making the purchase agreement easy and seamless. Rob was very helpful with insurance, finance and warranty information and was always there with a smiling face and good answer when I asked all my questions. When my wife is ready to purchase a new SUV we will definitely take our business to Great West.Thanks to the Great West team for making my purchase a pleasureable and happy experience...Brian C. More

Good Experience Bought my first Truck Ram sport 2015. I thought i was treated well, the staff were all helpful and friendly. I would recommend Great west chrysler Bought my first Truck Ram sport 2015. I thought i was treated well, the staff were all helpful and friendly. I would recommend Great west chrysler More

What a great experience! Greg Dees was friendly, He listened to what we were looking for and provided great service. We would come here again and have already recommended it Greg Dees was friendly, He listened to what we were looking for and provided great service. We would come here again and have already recommended it to people. More

Best experience ever! Page loaded. Robin MacLeod's profile photo Robin MacLeod Public 11 mins ago I want to send out a huge thank you to the staff at Great West Dodge! Page loaded. Robin MacLeod's profile photo Robin MacLeod Public 11 mins ago I want to send out a huge thank you to the staff at Great West Dodge! I am now the proud owner of a 2015 Jeep Wrangler! A special thanks to Eden Donahue, one of the best salespeople I have ever met! She was wonderful, helpful and just a fabulous person! I will definitely be dealing with you wonderful folks for all my future purchases! Thanks again from the MacLeod family! ? More

Bought new truck I traded in my 2014 ram for a 2015 ram I thought I was treated good, I'll probably buy my next vehicle at Great West Chrysler I traded in my 2014 ram for a 2015 ram I thought I was treated good, I'll probably buy my next vehicle at Great West Chrysler More

Expect to wait forever. And get treated poorly I have two 2013 rams that I have brought here for service. Only reason I came here is because it is close to home. This is how it works - I phone a I have two 2013 rams that I have brought here for service. Only reason I came here is because it is close to home. This is how it works - I phone and make service appointment a week or two prior. - I drop the truck off at scheduled time. - They give me a timeframe on the simple work that needs to be done. - Timeframe gets quadrupled and they never call you to tell you its done. - There might be a few good people that work there but everyone seems to treat you like you are worthless and really don't give a xxxx. -Not to mention the prices here are an absolute joke, for example. I ask how much it would cost for a spare rim and tire for my ram. She told me it would cost $1000. -I was also quoted to replace a cummins engine with another used cummins engine $20,000 - A one hour tire rotation takes about 6 hours but don't worry we are not even gonna call you and tell you it's done we will wait for you to call us then forward you to a service advisor who won't asnwer. More

Promises made on vehicle and none were included Bought vehicle on a Friday due to previous vehicle breaking down, and desperately needed new one. Dealership manager gave me a great price but also p Bought vehicle on a Friday due to previous vehicle breaking down, and desperately needed new one. Dealership manager gave me a great price but also promised me that certain things were included (i.e premium package with upgraded sound system). I was adamant that this vehicle needed to include these things, and assured me, my father, my cousin, and the sales rep that was there that they were included. Signed the papers took the vehicle home over the weekend and noticed that none of the things were included and took the vehicle back on Monday (sales rep and manager were not in on the weekend). Manager notified me that there was nothing that could be done and that the vin has been sold to me and I cannot get the vehicle I wanted now. I Wanted to work with them on resolving this issue and even stated that I did not want the things to be included for free, but just wanted to have the vehicle that I truly wanted. I Stated I would be more than happy to pay the difference for the premium package (which was $4,000 listed on website) to be installed or to just purchase the vehicle that has it even if it was at a higher price. Once again manager did not want to help me on this and stated the only thing he would do is install all the parts separate on my current vehicle (sound system alone was quoted at $3,000). Contacted owner of the dealership and notified of my problem. Owner said that it was my own fault for not reading through all the documents upon signing and would not help me at all. Initial contact to purchase a vehicle was nice and courteous, but when it came down to actual customer satisfaction this was a terrible first time automobile purchase for me, sales men, manager, and owner would not assist in any way shape or form and only wanted a sale. Install of side steps were and undercoating were done, but weather tec mats were not installed had to go back multiple times to finally get all things done on vehicle. Overall terrible first time purchase of a vehicle for me would not ever recommend this place again to anyone. Jeep is a great vehicle no problems what so ever, but paying over $50,000 for a product that you were promised for and did not receive is always a terrible thing. More

Highly recommended 3 Out of my last 4 vehicles have been purchased at Great West Chrysler and this was by far the best customer service I have ever experienced. Eden wa 3 Out of my last 4 vehicles have been purchased at Great West Chrysler and this was by far the best customer service I have ever experienced. Eden was very professional, very informative, friendly and ensured I found what I was looking for. I came in looking for a specific vehicle, a used Ram 1500 and ended up walking out the doors with a new 2015 Ram 1500. She was awesome to deal with and made this experience enjoyable and painless…LOL Eden is a perfect example how dealers should conduct themselves and sets an amazing standard for all dealers when it comes to customer service. I highly recommend the team at Great West Chrysler; they continue to provide exceptional service. Big thanks to Eden Donahue (internet sales manager) and also Dave in finance. Thank you Madero Kendall More

Very satisfied. I bought my car from the Great West Chrysler Jeep Dodge. I received a very good service which has been continued after the deal was done. The environm I bought my car from the Great West Chrysler Jeep Dodge. I received a very good service which has been continued after the deal was done. The environment is very friendly. Eden Donahue (internet sales manager) who helped us with this purchase is a very nice and helpful person and I appreciate that. More

Awesome!!! We have received the best service ever! Sinclair went out of his way to ensure we felt welcomed and comfortable! All the staff has just been wonderful We have received the best service ever! Sinclair went out of his way to ensure we felt welcomed and comfortable! All the staff has just been wonderful! Special shout out to Megan for driving us to our hotel and back to the dealership the next morning! More