Great West Chrysler Jeep Dodge

Service ripoff Took my Dodge journey in for diagnostics with a clicking sound in the engine. They alled back six hours later saying would cost $900 to fix it. I dec Took my Dodge journey in for diagnostics with a clicking sound in the engine. They alled back six hours later saying would cost $900 to fix it. I declined the repairs and asked when it would be ready, and when I went to pick it up they gone on ahead with repairs anyway doing a bunch of work that was totally unnecessary. Ended up paying $400 for diagnostics and some unecessary parts. Took vehicle to stony plain Chrysler the very next week, and they found the problem and diagnosed it and fixed Underwarranty. GWC service department was abusive, arrogant, and had the gall to threaten to withhold my warranty due to a dirty air filter if I didn't pay More

Bait and switch sales techniques Was searching for a new car, I had an offer on paper from a salesman at GWC for a vehicle and got a written offer for that vehicle for $140 biweekly. Was searching for a new car, I had an offer on paper from a salesman at GWC for a vehicle and got a written offer for that vehicle for $140 biweekly. It was missing a few items, so I got an email that night from the salesman stating they found the car that had everything I needed for about the same "140ish" bi weekly. I phoned the next day to confirm the email price and availability, and was told it was still there. When I got there they tried to switch me on to a more expensive car which I declined and when I gave them the deposit to buy the car, they came back and said oh sorry it's $179 biweekly not 140 Tried to rip me off for over 6000 more than what the email promised More

Helpful, Friendly, In Every Way Possible Arthur was Friendly, courteous and non pushy, answering all our questions and helping us find what we needed. Always trying to help ! Highly recommend Arthur was Friendly, courteous and non pushy, answering all our questions and helping us find what we needed. Always trying to help ! Highly recommend Great West and ask For Arthur More

Best experience buying a vehicle ever I walked in to the dealership to juat have a look at Grand Caravans. Clint and Jim made it so easy and stress free that I bought one. I had no plans t I walked in to the dealership to juat have a look at Grand Caravans. Clint and Jim made it so easy and stress free that I bought one. I had no plans to do so that day but they made me feel so comfortable that I couldn't resist. Thank you Clint and Jim! More

Friendliest Sales Team You'll Ever Meet We booked our test drive online just as we were leaving home and Shawn had called us and had it pulled up just as we got to the dealership (within 10 We booked our test drive online just as we were leaving home and Shawn had called us and had it pulled up just as we got to the dealership (within 10 minutes!) - we didn't have to wait for anything! Not only that but just dealing with Shawn was a pleasure. I was nervous off the start but the friendly and laid back, but highly knowledgable, attitude put something I was sure was going to be a stressful day into an amazing one. Not only did I get the vehicle I came in for, but I drove it home THAT DAY! And I didn't go home with a single regret or feeling that I was taken advantage of in the slightest, Shawn and Phil did everything possible to make sure I was 100% comfortable with the deal and that my trade-in was taken as fair as possible. Between the two of them, I don't think I laughed as much in a dealership before - and I'll definitely be sharing my experience whenever I introduce my new Jeep! More

Got just what I wanted :) Fast and Efficient, NO games. Got just what I was looking for with the help and price that I expected. Staff was friendly, helpful, and not pushy. Fast and Efficient, NO games. Got just what I was looking for with the help and price that I expected. Staff was friendly, helpful, and not pushy. More

Absolutely Amazing'!! The best online sales team I have ever dealt with, my 2nd vehicle I bought with Great West and both times were the best, everyone is friendly and it w The best online sales team I have ever dealt with, my 2nd vehicle I bought with Great West and both times were the best, everyone is friendly and it was a family friendship environment, not the push to buy what your not really sure you want. Will definitely go back to Great West every time!! More

Adam ( rude shuttle driver) Shuttle driver Adam was rude upon drop off and pick up. Has a bad attitude, I looked out window and saw him so grabbed my stuff and ran. When I got in Shuttle driver Adam was rude upon drop off and pick up. Has a bad attitude, I looked out window and saw him so grabbed my stuff and ran. When I got in I made light conver about Had I known he was coming I would of been waiting for him. Was told rudely they don’t call befor they come. Also on the way was asking about a second pick up as I had an specialist apoint that I did not want to cancel if I did not have to.. I was quite Ridley told one pick up only( one drop only) so ok now I know but you did not have to be so rude in telling me!! Where is the nice driver!! That I experianced last time?? He was friendly and kind.ADVISE OTHERS TO ASK WHO DRIVER IS BEFOR SCHEDUALING APOINTMENT!! So you don’t have to deal with rude! Or get work done at other dealership More

THE BEST experience I've had car buying.TY Arthur and Eric!! After my family size had long out grown the small Mitsubishi that I drive, I found I was in mood to look into a good family hauler. My search brought After my family size had long out grown the small Mitsubishi that I drive, I found I was in mood to look into a good family hauler. My search brought my to Great West. I was immediately greeted by a friendly and well informed sales person named Arthur Cuncannon. He worked hard to help sell me a vehicle that fitted both my family's needs and my price range. He was not pushy at any time, and went at MY pace. Not once did I feel pushed into making a deal, and was shown several models of vehicles. I unfortunately had come to this dealership after getting a WAY overblown trade in quote on my vehicle that was from by a nearby Mitsubishi dealership.... and did not have as much to work with on a trade in. ( they misquoted me by 4K) This is where Eric Prociuk came in. A very qualified and friendly financial/ loans expert at G.W. He looked into several loan terms and interest rates from several lenders and found one that even beat the interest rate offered by my bank. My bank uses credit reports and the transaction data from my account with them to determine loan rates for me... usually always under what any body else offers... and Eric bet them for the first time ever !! I would go to this dealership again in an instant. Especially if I am able to deal with these two employee's again. Thank you for everything you did for me and my family. More

Absolutely top notch! We booked a test drive with great West Chrysler online and in less time than it took for us to drive to the dealership, the Jeep we were looking at wa We booked a test drive with great West Chrysler online and in less time than it took for us to drive to the dealership, the Jeep we were looking at was ready and waiting for us. Shawn called us as we were driving onto the lot and we were cert well taken care of from that point. Excellent service and great personalities. More