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Grande Prairie Volkswagen

Grande Prairie, AB

4.7
1,229 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,229 reviews

August 10, 2023

Very accommodating staff, especially Teri, Brad and Shaun, they help me a lot in purchasing a vehicle and explaining step by step, Big Thanks More

by Joni
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Malcolm
Aug 11, 2023 -

Grande Prairie Volkswagen responded

Dear Joni, Thank you for sharing your positive experience with Grande Prairie Volkswagen. Your appreciation for the exceptional service provided by Teri, Brad, and Shawn means a great deal to us. Their commitment to guiding you through the car-buying process step by step, ensuring you felt comfortable and well-informed, is at the core of what we strive to offer every customer. Your acknowledgment of their efforts inspires us to continue providing a top-notch experience. We're here for you, Joni, for any future needs, questions, or support you might require. Thank you once again for choosing Grande Prairie Volkswagen, and congratulations on your new vehicle. We look forward to serving you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 09, 2023

I had the pleasure of buying my new car from Grand Prairie VW this week. Deniz helped me every step of the way. He was able to answer all my concerns and with the help of his co-workers I’m driving my More

by Elfie
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deniz Baykal
Aug 09, 2023 -

Grande Prairie Volkswagen responded

Dear Elfie, Thank you immensely for sharing such a wonderful experience you had with Grande Prairie Volkswagen. Your detailed feedback brings joy to our hearts. Deniz, as you've experienced firsthand, is deeply dedicated to ensuring our customers are well-informed, comfortable, and genuinely satisfied with their purchase. We're thrilled that his expertise and the collaborative efforts of our team, including Shawn and Madison, led to such a smooth and enjoyable car-buying journey for you. Your recommendation of Deniz and our dealership is an honor. It's crucial for us that every customer feels valued, and it's delightful to know we've achieved that with you. Welcome to the Grande Prairie VW family, Elfie! We're excited to have you on board, and we're certain you'll continue to enjoy every ride in your new Taos. Should you have any questions or need assistance in the future, don't hesitate to reach out. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 04, 2023

Great customer service, great buying experience. Sarah was very helpful and answered all of my questions. More

by dmyers
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Taylor
Aug 06, 2023 -

Grande Prairie Volkswagen responded

Dear dmyers, Thank you for sharing your positive experience with Grande Prairie Volkswagen. We're thrilled to hear that you had a great buying experience with us. Sarah, along with all of our team members including Shawn and Madison, takes great pride in ensuring our customers have all their questions answered and receive the best service possible. Your feedback is a wonderful endorsement of their dedication and hard work. It's essential for us to create a transparent and informative environment for our customers, and it's gratifying to know we've met that mark with you. Should you require any further assistance or have additional questions in the future, please don't hesitate to reach out. We appreciate your trust and business, and we look forward to serving you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 03, 2023

I sold my truck to them and they were absolutely wonderful to deal with. Would 100% recommend dealing with Paige and would absolutely go back to GP VW they were amazing More

by L_beaton95
Recommend Dealer
Yes
Employees Worked With
Philippe Beaupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Grande Prairie Volkswagen responded

Dear L_beaton95, Thank you for sharing your remarkable experience with Grande Prairie Volkswagen, and particularly with Paige and Phil. Selling a vehicle can be a complex process, and we're thrilled that our team was able to make it enjoyable and seamless for you. Your endorsement of Paige, Phil, and our dealership means a lot to us. Our goal is always to provide a transparent, efficient, and pleasant experience, and we're gratified to know that we succeeded in your case. We look forward to having the opportunity to serve you again in the future. Whether it's buying, selling, or servicing a vehicle, you can count on us to be here for you. Thank you once again for choosing Grande Prairie Volkswagen and for recommending us so highly. Your trust and support inspire us to continue offering exceptional service. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 01, 2023

Have purchased 5 vehicles from them at the point, and the experience is always 10/10. I’ve also sent a handful of friends and their experience is consistent with mine. I’ll continue to do business! More

by Kaitlyn maki
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philippe Beaupre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Malcolm
Aug 03, 2023 -

Grande Prairie Volkswagen responded

Dear Kaitlyn, Thank you for your continued loyalty to Grande Prairie Volkswagen and for sharing your excellent experiences with us. Five vehicles and counting is truly a testament to the trust and confidence you have in our dealership, and we couldn't be more grateful. We're thrilled to hear that your experiences have consistently been 10/10 and that this has been mirrored in the experiences of the friends you have referred to us. Our team members, Darcy, Brad, Philippe, Shawn, Madison, Paige, Michael, and Teri, all strive to make the car buying process smooth and enjoyable for all our customers, and your feedback is a fantastic endorsement of their hard work. Thank you for your ongoing commitment to do business with us. We truly appreciate it and look forward to maintaining this high standard of service for you and all your friends in the future. If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Grande Prairie Volkswagen. We look forward to serving you again soon. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 01, 2023

Excellent staff who are willing to go the extra mile. I have never purchased from a dealership before and they made me feel at ease about the whole process and answered all my questions. More

by jussoames
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Malcolm
Aug 03, 2023 -

Grande Prairie Volkswagen responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

July 29, 2023

Everyone who helped us went the extra mile to get us in the vehicles we wanted with a price we could comfortably afford More

by n.bowman911
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Grande Prairie Volkswagen responded

Dear n.bowman911, Thank you for sharing your experience with us. We are pleased to hear that our team, particularly Michael, Teri, and NavPreet, were able to assist you effectively and put you in the vehicle you desired at an affordable price. However, we notice that you rated us 3/5. While we're grateful for your positive comments, we also strive for continuous improvement to provide a five-star service for all our customers. We understand that there's room for us to enhance your experience. If you would be willing, we would greatly appreciate hearing more about how we could have made your experience a 5-star one. Your insights and suggestions will be invaluable in guiding us towards refining our customer service further. Thank you once again for choosing Grande Prairie Volkswagen and for providing us with the opportunity to improve. We look forward to hearing from you and serving you even better in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

July 29, 2023

GP Volkswagen has amazing service and excellent pricing. Prompt, efficient and courteous sales representative and manager. Highly recommended!! More

by Christy
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Grande Prairie Volkswagen responded

Dear Christy, Thank you for sharing your fantastic experience with Grande Prairie Volkswagen. We're thrilled to hear that you found our service amazing, our pricing excellent, and our team prompt, efficient, and courteous. Our goal is to make every interaction with us seamless and memorable, and it's immensely gratifying to hear that we succeeded on that front. NavPreet, Kaitlyn, Michael, and Teri are integral members of our team who strive to exceed expectations, and your feedback is a testament to their hard work. Your high recommendation is immensely appreciated and motivates us to continuously provide an exceptional customer experience. Should you need any further assistance or have any more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Grande Prairie Volkswagen. We look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

July 29, 2023

All of the people who helped us with our purchases went the extra mile to put us each in the vehicle we wanted and got us a price we could comfortably afford. More

by n.bowman911
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Grande Prairie Volkswagen responded

Dear n.bowman911, Thank you for sharing your experience with us. We are pleased to hear that our team, particularly Michael, Teri, and NavPreet, were able to assist you effectively and put you in the vehicle you desired at an affordable price. However, we notice that you rated us 3/5. While we're grateful for your positive comments, we also strive for continuous improvement to provide a five-star service for all our customers. We understand that there's room for us to enhance your experience. If you would be willing, we would greatly appreciate hearing more about how we could have made your experience a 5-star one. Your insights and suggestions will be invaluable in guiding us towards refining our customer service further. Thank you once again for choosing Grande Prairie Volkswagen and for providing us with the opportunity to improve. We look forward to hearing from you and serving you even better in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

July 18, 2023

This dealership is a unicorn. They are friendly and go out of their way to make sure you are happy with what you purchase and the services you receive. I have never had a better More

by Chute.tj
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Wheeler, Daniel Bartlett, Sarah Taylor
Jul 25, 2023 -

Grande Prairie Volkswagen responded

Dear Chute.tj, Thank you for your heartening review. We're truly delighted to hear you describe Grande Prairie Volkswagen as a 'unicorn' - it's a remarkable compliment that resonates with our commitment to providing outstanding customer service. The happiness and satisfaction of our customers are of paramount importance to us. We're thrilled to know that our dedicated efforts to ensure your satisfaction with your purchases and services have resonated with you. To hear that this has been your experience across three vehicle purchases from us is extremely gratifying. Your continued trust and loyalty speak volumes about the relationships we aim to build with our customers. Should you need any further assistance or have any other questions in the future, don't hesitate to reach out. We are always here to help, and we look forward to the opportunity of serving you again. Thank you once again for choosing Grande Prairie Volkswagen and for your encouraging feedback. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

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