Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Joni, Thank you for sharing your positive experience with Grande Prairie Volkswagen. Your appreciation for the exceptional service provided by Teri, Brad, and Shawn means a great deal to us. Their commitment to guiding you through the car-buying process step by step, ensuring you felt comfortable and well-informed, is at the core of what we strive to offer every customer. Your acknowledgment of their efforts inspires us to continue providing a top-notch experience. We're here for you, Joni, for any future needs, questions, or support you might require. Thank you once again for choosing Grande Prairie Volkswagen, and congratulations on your new vehicle. We look forward to serving you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Elfie, Thank you immensely for sharing such a wonderful experience you had with Grande Prairie Volkswagen. Your detailed feedback brings joy to our hearts. Deniz, as you've experienced firsthand, is deeply dedicated to ensuring our customers are well-informed, comfortable, and genuinely satisfied with their purchase. We're thrilled that his expertise and the collaborative efforts of our team, including Shawn and Madison, led to such a smooth and enjoyable car-buying journey for you. Your recommendation of Deniz and our dealership is an honor. It's crucial for us that every customer feels valued, and it's delightful to know we've achieved that with you. Welcome to the Grande Prairie VW family, Elfie! We're excited to have you on board, and we're certain you'll continue to enjoy every ride in your new Taos. Should you have any questions or need assistance in the future, don't hesitate to reach out. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear dmyers, Thank you for sharing your positive experience with Grande Prairie Volkswagen. We're thrilled to hear that you had a great buying experience with us. Sarah, along with all of our team members including Shawn and Madison, takes great pride in ensuring our customers have all their questions answered and receive the best service possible. Your feedback is a wonderful endorsement of their dedication and hard work. It's essential for us to create a transparent and informative environment for our customers, and it's gratifying to know we've met that mark with you. Should you require any further assistance or have additional questions in the future, please don't hesitate to reach out. We appreciate your trust and business, and we look forward to serving you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear L_beaton95, Thank you for sharing your remarkable experience with Grande Prairie Volkswagen, and particularly with Paige and Phil. Selling a vehicle can be a complex process, and we're thrilled that our team was able to make it enjoyable and seamless for you. Your endorsement of Paige, Phil, and our dealership means a lot to us. Our goal is always to provide a transparent, efficient, and pleasant experience, and we're gratified to know that we succeeded in your case. We look forward to having the opportunity to serve you again in the future. Whether it's buying, selling, or servicing a vehicle, you can count on us to be here for you. Thank you once again for choosing Grande Prairie Volkswagen and for recommending us so highly. Your trust and support inspire us to continue offering exceptional service. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Kaitlyn, Thank you for your continued loyalty to Grande Prairie Volkswagen and for sharing your excellent experiences with us. Five vehicles and counting is truly a testament to the trust and confidence you have in our dealership, and we couldn't be more grateful. We're thrilled to hear that your experiences have consistently been 10/10 and that this has been mirrored in the experiences of the friends you have referred to us. Our team members, Darcy, Brad, Philippe, Shawn, Madison, Paige, Michael, and Teri, all strive to make the car buying process smooth and enjoyable for all our customers, and your feedback is a fantastic endorsement of their hard work. Thank you for your ongoing commitment to do business with us. We truly appreciate it and look forward to maintaining this high standard of service for you and all your friends in the future. If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're here to help. Thank you once again for choosing Grande Prairie Volkswagen. We look forward to serving you again soon. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear n.bowman911, Thank you for sharing your experience with us. We are pleased to hear that our team, particularly Michael, Teri, and NavPreet, were able to assist you effectively and put you in the vehicle you desired at an affordable price. However, we notice that you rated us 3/5. While we're grateful for your positive comments, we also strive for continuous improvement to provide a five-star service for all our customers. We understand that there's room for us to enhance your experience. If you would be willing, we would greatly appreciate hearing more about how we could have made your experience a 5-star one. Your insights and suggestions will be invaluable in guiding us towards refining our customer service further. Thank you once again for choosing Grande Prairie Volkswagen and for providing us with the opportunity to improve. We look forward to hearing from you and serving you even better in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Christy, Thank you for sharing your fantastic experience with Grande Prairie Volkswagen. We're thrilled to hear that you found our service amazing, our pricing excellent, and our team prompt, efficient, and courteous. Our goal is to make every interaction with us seamless and memorable, and it's immensely gratifying to hear that we succeeded on that front. NavPreet, Kaitlyn, Michael, and Teri are integral members of our team who strive to exceed expectations, and your feedback is a testament to their hard work. Your high recommendation is immensely appreciated and motivates us to continuously provide an exceptional customer experience. Should you need any further assistance or have any more questions in the future, please don't hesitate to reach out. Thank you once again for choosing Grande Prairie Volkswagen. We look forward to serving you again in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear n.bowman911, Thank you for sharing your experience with us. We are pleased to hear that our team, particularly Michael, Teri, and NavPreet, were able to assist you effectively and put you in the vehicle you desired at an affordable price. However, we notice that you rated us 3/5. While we're grateful for your positive comments, we also strive for continuous improvement to provide a five-star service for all our customers. We understand that there's room for us to enhance your experience. If you would be willing, we would greatly appreciate hearing more about how we could have made your experience a 5-star one. Your insights and suggestions will be invaluable in guiding us towards refining our customer service further. Thank you once again for choosing Grande Prairie Volkswagen and for providing us with the opportunity to improve. We look forward to hearing from you and serving you even better in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Chute.tj, Thank you for your heartening review. We're truly delighted to hear you describe Grande Prairie Volkswagen as a 'unicorn' - it's a remarkable compliment that resonates with our commitment to providing outstanding customer service. The happiness and satisfaction of our customers are of paramount importance to us. We're thrilled to know that our dedicated efforts to ensure your satisfaction with your purchases and services have resonated with you. To hear that this has been your experience across three vehicle purchases from us is extremely gratifying. Your continued trust and loyalty speak volumes about the relationships we aim to build with our customers. Should you need any further assistance or have any other questions in the future, don't hesitate to reach out. We are always here to help, and we look forward to the opportunity of serving you again. Thank you once again for choosing Grande Prairie Volkswagen and for your encouraging feedback. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen