Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Ken.Elrick.ii, Thank you for the wonderful review and for sharing your positive experience at the Grande Prairie VW Service Department. We're thrilled to hear that Daniel Bartlett and Brad Larson provided you with exceptional service, offering valuable information and advice for your recently purchased VW. It's rewarding to know that our team's professionalism and friendliness left a lasting impression and that you felt the value provided was above and beyond your expectations. We're delighted to receive your commendation on our service price transparency, workmanship, and communication. Knowing that you left with both satisfaction and savings is exactly what we strive for with every customer. Thank you for choosing us and for your recommendation. We look forward to continuing to provide you with the same high level of service in the future. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear forbertaxoxo, It's fantastic to hear such positive feedback about Manny and the rest of our team at Grande Prairie Volkswagen. We are thrilled that Manny's dedication and trustworthiness made your vehicle purchasing experience so seamless and enjoyable. Your recognition of the hard work put in by Shawn Turcotte, Teri Lorenzen, Manharan Sandhu, and Jessica Steppe is greatly appreciated. We aim to provide transparency and efficiency in all our dealings, so we're glad to have met your expectations in these areas. Thank you for recommending us, and we look forward to providing you with the same level of excellent service in all your future visits. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear colehoerner, We couldn't be happier to read your review! It's a pleasure to hear that your experience with us was not only quick and painless but also up to the high standard you deserve. We're glad that Shawn Turcotte, Madison Stoddart, and Deniz Baykal were able to make your car buying process a remarkable one. We strive for transparency in our sales and finance processes and are thrilled to have hit the mark with you. Your recommendation is the ultimate compliment to our team's dedication and service. Thank you for choosing Grande Prairie Volkswagen. We are looking forward to assisting you again whenever you need us. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Deborah Terry, We're absolutely elated to receive your five-star review and to hear such high praise for Manny! His dedication to providing an exceptional customer experience clearly shines through, and it's wonderful that he has become your favorite salesperson. Your intent to return to Manny at Grande Prairie Volkswagen for your future vehicle needs is the best compliment he, and our dealership, could receive. We are looking forward to welcoming you back and continuing to deliver the professionalism and service that you've come to expect. Thank you for your trust in us. We can't wait to assist you in finding your next vehicle when the time comes. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear fmoyan, We're so grateful for your excellent review and are thrilled to hear that Manny made your experience at GP Volkswagen remarkable. Your willingness to recommend him to friends and family is a true testament to his dedication to providing great customer service. We also want to thank Shawn Turcotte, Michael Adewunmi, Teri Lorenzen, Manharan Sandhu, and Jessica Steppe, for their contributions to your positive experience. It's fantastic to know that our team's efforts have resonated so well with you. We take pride in the transparency of our sales and the efficiency of our purchase and finance processes. Your endorsement is greatly valued, and we look forward to providing the same level of service to anyone you refer to us. Thank you once again for choosing Grande Prairie Volkswagen. We hope you enjoy your vehicle and can't wait to welcome you back for any future needs. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Melissa Caspe, We are incredibly grateful for your excellent review! It's wonderful to hear that you found our team, and particularly Daniel Bartlett, to be very helpful and ready to assist in every way possible. We are committed to transparency and timely service, so we’re glad these aspects stood out to you. Your comments on the cleanliness of our dealership are also much appreciated, as we strive to create a welcoming environment for all our customers. Thank you for recommending us and for acknowledging the effort of our staff. We look forward to your next visit and the opportunity to assist you again. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear wasper, Thank you for such a fantastic review! We are thrilled to know that you found our dealership a nice and friendly place and that you are satisfied with how your car purchase was handled. It's rewarding to hear that Paige Shelton and Teri Lorenzen provided you with a transparent sales process and a positive trade-in and finance experience. We're honored by your intention to recommend us to your friends. Referrals are the highest compliment we can receive, and we are committed to providing the same excellent service to everyone who visits Grande Prairie Volkswagen. We appreciate your support and look forward to serving you and your friends in the future! Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear josphino, It's truly rewarding to receive such high praise from you! Knowing that you regard us as one of the best dealerships you've engaged with is a tremendous compliment. We're delighted that our team, including Madison Stoddart, Paige Shelton, Franklin Manyika, and Sarah Taylor, was able to assist you efficiently and make your truck purchase a swift and satisfying experience. Your recognition of our sales staff's efforts and your intention to return for your future vehicle needs are deeply appreciated. We strive to make every customer's experience as positive as yours, and we can't wait to welcome you back when you're ready for your next vehicle. Thank you once again for your kind words and support. We look forward to seeing you again! Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Mjmiller123, We are overjoyed to receive your excellent feedback! It's fantastic to know that the dedication of our team, including Shawn Turcotte, Daniel Bartlett, Teri Lorenzen, NavPreet Kaler, and Jessica Steppke, made your entire experience with us great. Going the extra mile, like arranging a test drive after hours, is part of our commitment to exceptional customer service. Your complete satisfaction with the sales price transparency, purchase time, and finance experience is what we aim for every day. We're grateful for your recommendation and are delighted that you found our staff to be competent and helpful. Thank you for choosing Grande Prairie Volkswagen for your new vehicle purchase. We look forward to serving you again and continuing to provide the same level of service you've come to expect. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear josphino, We are incredibly grateful for your fantastic review! It's wonderful to hear that our staff, including Paige Shelton, Franklin Manyika, and Sarah Taylor, were able to assist you so efficiently and that you found our service to be professional and transparent. Getting you into the truck you wanted in a timely manner is exactly the kind of experience we strive to provide. Your high praise and recommendation are greatly appreciated and motivate us to continue offering top-notch service. Thank you for choosing Grande Prairie Volkswagen, and we look forward to the opportunity to assist you again in the future. It's our pleasure to work with such valued customers like you. Warmest regards, The Grande Prairie Volkswagen Team