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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,154 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,154 reviews

April 05, 2025

The service is always quick and efficient and they managed to squeeze me in and also washed my vehicle for me More

by Kevinrderasp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Kevinrderasp, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

Very disappointed with the service. Expecting a professional job and communication as to difficulties that may have arose but just mentioned in the fact that there may be a gap that wil More

by joanne.shepherd
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mickaela Ward
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Joanne.shepherd, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (587) 803-8307 when you have a chance. Thank you, and we look forward to hearing from you.

April 04, 2025

I have purchased two vehicles from Grande Prairie Volkswagen. Brad and the team are fantastic. They are helpful and courteous. More

by jennifer.wright12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Jennifer.wright12, reviews like this give us motivation and help us ensure we provide high-quality care. Your loyalty means more to us than you know. We are always more than happy to assist you if anything else comes up. Take care!

April 01, 2025

From start to finish was very good experience. Didn’t feel pressured took time to explain all my questions and concerns More

by penny-martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Grande Prairie Volkswagen responded

Hello Penny-martin, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

Service was ok. Car sat for days before being looked at due to staff changes. Repairs done promptly once it finally was looked at. More

by Greenapplefitness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Grande Prairie Volkswagen responded

We apologize for the delay in servicing your vehicle. We appreciate your patience and are glad the repairs were completed promptly once it was addressed. We encourage you to address your concerns in more detail to our service manager Brad at 780-532-7222. This will help us improve for future customers and your servicing moving forward. Thank you for your choosing Grande Prairie Volkswagen to service your vehicle.

March 29, 2025

Chloe was very good to deal with. She was helpful answering our questions and helping us get our vehicle. More

by Jake
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Grande Prairie Volkswagen responded

Hello Jake, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2025

Grande Prairie VW staff were great to deal with. Everything was explained very well and they truly go above and beyond to make you feel comfortable and looked after during what can be a stressful t More

by Maureen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Grande Prairie Volkswagen responded

Maureen, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

The service was excellent as well as the shuttle. They even car wash my vehicle More

by Harvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Berzniuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gilchrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Grande Prairie Volkswagen responded

Harvey, we are so pleased you enjoyed your visit to Grande Prairie Volkswagen!

March 26, 2025

Love this dealership, really straight forward and good energy, good range of vehicles. I definitely recommend More

by keaunacockwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Grande Prairie Volkswagen responded

Keaunacockwill, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

March 26, 2025

chloe was very knowledgeable and wonderful, when im ready to buy i will be going there More

by sherry
Recommend Dealer
Yes
Employees Worked With
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Grande Prairie Volkswagen responded

Sherry, thank you for sharing your positive experience! We look forward to your next visit! Take care!