Grande Prairie Volkswagen

Was so impressed that theÿ had a loner for me as requested.rhank you so much. requested.rhank you so much. More

Jani cares about his customers, he listened to exactly what we were looking for and had multiple vehicles lined up for viewing and test driving. He made this deal happen super fast for us. He genuinely ca what we were looking for and had multiple vehicles lined up for viewing and test driving. He made this deal happen super fast for us. He genuinely cares about his clients and is very knowledgeable about the vehicles. Highly recommend Jani when looking for a vehicle. More

The communication that I experienced was lackluster at best. Also, the quote system needs revamping. best. Also, the quote system needs revamping. More

Service was excellent. They got my tires switched over in a nice timely manner. The team at Volkswagen is great to deal with. They got my tires switched over in a nice timely manner. The team at Volkswagen is great to deal with. More

Always great service from this dealership. New service manager treated me great and the finance team as well buying out my lease last month New service manager treated me great and the finance team as well buying out my lease last month More

When I enquired from Edmonton about a couple of used VW Tiguan, Logan Shumaker called me back very quickly. He provided me more info about the condition of the vehicles including videos and additional pho Tiguan, Logan Shumaker called me back very quickly. He provided me more info about the condition of the vehicles including videos and additional photos. These were helpful to decide on one of the vehicles. When I drove up to Grande Prairie VW to see the Tiguan, test drive it, and take for inspection, the vehicle was in great condition, exactly as Logan described, and listed on their website. Logan, Terri, Shawn and the service team there provided very friendly, professional, prompt service and of course a great price towards the purchase of the Tiguan. Due to their quick turnaround time, I was also able to drive it back to Edmonton on the same day. Btw, their hi-tech coffee machine provided a wonderful latte for the trip back. Thank you! More

it was really easy to shop there. I found my vehicle in one day and drove away the next , they had exactly what I wanted. The car salesman was kind enough to lineup all my options out I found my vehicle in one day and drove away the next , they had exactly what I wanted. The car salesman was kind enough to lineup all my options out in front so I could compare them side-by-side super easy. Everybody was so kind and the drink station is great. lol. More

Navpreet, who sold me the truck, was beyond professional, very intellectual of the knowledge of the truck , and most of all she gave me the best deal , honest, caring and reliable ! 5 star! very intellectual of the knowledge of the truck , and most of all she gave me the best deal , honest, caring and reliable ! 5 star! More

No real customer service focus. Terrible. Not worth to do service or repairs. Terrible customer service manager. Terrible. Not worth to do service or repairs. Terrible customer service manager. More

I had a recall on my 2023 Tiguan but the dealership handled it quickly! They arranged for a shuttle to take me to and from my home. Excellent service! handled it quickly! They arranged for a shuttle to take me to and from my home. Excellent service! More