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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.7
1,218 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,218 reviews

October 21, 2025

Non-trustworthy. All good employees are no longer there. When we had issues they weren’t dealt with properly. More

by Tk1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philippe Beaupre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2025 -

Grande Prairie Volkswagen responded

We apologize for any negative experiences you had with us. We strive to provide excellent customer service and will use your feedback to improve our processes. We would like to learn more about your experience and what issues were not handled properly. Please contact our General Manager at your convenience.

October 16, 2025

I had my tires changed recently. The staff there was careful about meeting my needs and providing me what I needed. It took awhile because they had to source a tire from outside the More

by Golda David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
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Oct 18, 2025 -

Grande Prairie Volkswagen responded

Thank you for your positive review! We're so glad we could meet your needs and provide you with excellent service. We apologize for the wait due to sourcing a matching tire, but we're glad our staff was communicative and helpful throughout the process. We appreciate your business and hope to see you again!

Oct 18, 2025 -

Golda David responded

The wait wasnt the dealership's fault and Im so grateful you went out of you way to find one for me instead of me having to return another day. The loaner vehicle was much appreciated too!

October 14, 2025

The dealership was very helpful with our new vehicle and explained Volkswagen to us as we are new customers who never owned one before. More

by chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karan Jani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words! Our team is dedicated to providing exceptional customer service and helping new customers like yourself understand the Volkswagen brand. We're glad you had a positive experience with us. Welcome to the Volkswagen family! #HappyCustomers

October 10, 2025

Provide good deals, Nav helped us get the best deal on my car .. highly recommend More

by Pushpindershrgill
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Grande Prairie Volkswagen responded

Thank you for your positive feedback! We're thrilled to hear that Nav was able to assist you in getting the best deal on your car. We love providing great deals to our customers. We truly appreciate your recommendation.

October 10, 2025

Had a great service from the team especially Navpreet Kaler.Overall, I’m very happy with my purchase. Thanks again!!! More

by Nithin Tom Jose
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2025 -

Grande Prairie Volkswagen responded

Thank you so much for your positive review! We are thrilled to hear that our team, specifically Navpreet Kaler, provided you with great service. We strive to make our customers happy and we are thrilled to have succeeded with you. Thank you for choosing us!

October 10, 2025

Nav helped us get the car with best deal, really happy with the service from GP branch . M fully satisfied with the service!!! Highly recommended!!!!! More

by Chaudharyanchal66
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2025 -

Grande Prairie Volkswagen responded

Thank you for choosing our GP branch, it was our pleasure to assist you in finding the best deal on your car. We're glad to hear you are fully satisfied with our service and highly recommend us! We can't wait to see you again.

October 06, 2025

Nav was wonderful to deal with! She was always available to answer questions I had. She is so friendly and very personable! More

by clydesdaleshelby
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2025 -

Grande Prairie Volkswagen responded

Thank you so much for your kind words! We are thrilled to hear that Nav provided exceptional service and made your experience enjoyable. We pride ourselves on our friendly and accessible team, and we're so glad you appreciated it. Thank you for choosing our business!

October 01, 2025

Navpreet is the best , she help us to find my daughter vehicles and till end help us to exchange our old vehicles to new vehicles, you never get disappointed with Navpreet 👍 More

by Jankipatel1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2025 -

Grande Prairie Volkswagen responded

Thank you so much for your kind words! We are thrilled to hear that Navpreet provided excellent service and helped you find the perfect vehicle for your daughter. We are committed to providing top-notch customer service and we appreciate your trust in our team. We look forward to helping with any future vehicle needs.

September 30, 2025

They bent over backwards to get the part my vehicle needed. The part came in, in bad condition and they immediately reordered and got another brought in. Also the parts department kept in constant cont More

by claytong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby P
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Oct 04, 2025 -

Grande Prairie Volkswagen responded

Thank you for your kind words! We are committed to going above and beyond for our customers. We're glad we were able to get the part your vehicle needed and keep you updated throughout the process.

September 24, 2025

It is an excellent experience with volkswagen and the customer experience is also good thanks for your service More

by Mandheer.28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 28, 2025 -

Grande Prairie Volkswagen responded

We are thrilled to hear that you had a positive experience with Volkswagen and enjoyed our customer service. It is our pleasure to provide top-notch service to all of our customers. Thank you for choosing Volkswagen!

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