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Grande Prairie Volkswagen
Grande Prairie, AB
1,279 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,279 reviews
April 13, 2026
Absolutely phenomenal people to deal with, a great experience. ❤️❤️❤️❤️❤️❤️ I highly recommend going to them, all smiles and actual honesty. experience. ❤️❤️❤️❤️❤️❤️ I highly recommend going to them, all smiles and actual honesty. More
by Dan
April 12, 2026
My purchase experience was great however this last service was not so great. Paid $350 for my VWAtlas to be detailed, only to find that they cleaned just the front and passenger back. They “ran out service was not so great. Paid $350 for my VWAtlas to be detailed, only to find that they cleaned just the front and passenger back. They “ran out of time” to do the rest of the vehicle. No one could pick up a phone and call me to see if I was willing to pay for the extra time? Also you had time to put everything from the vehicle into the back but you couldn’t put it in a box? That would have saved some time and maybe the back then could have been cleaned. Service lady said it was unacceptable but then after finding about the allotted time could offer no further assistance. We noted an issue about the front passenger seat, they noted there was nothing wrong with the front drivers seat, we had to text back that they were looking at the wrong seat. No one had the sense to think “hmm, maybe we have the wrong seat”. More
by gairdner22
Employees Worked With
Samantha Aghdasy
April 11, 2026
Went in for an oil change which was done great but I asked about the ACC and was told they would let me know when the oil change was done that didn’t happen Asked again and was told they would check aga asked about the ACC and was told they would let me know when the oil change was done that didn’t happen Asked again and was told they would check again no one came back with an answer More
by Brad
Employees Worked With
Page
April 10, 2026
I found the staff very pleasant and knowledgeable. Answered all of my questions putting me at ease. Answered all of my questions putting me at ease. More
by bdreger65
Employees Worked With
April 10, 2026
This dealership fails to diagnose problems in their vehicles and tells you everything is fine. I had my car in for technical issues and they said everything was fine. 2 days later the SOS system quit a vehicles and tells you everything is fine. I had my car in for technical issues and they said everything was fine. 2 days later the SOS system quit and my windows were smashed out due to the car alarm not working. When I called about getting a new window they told me they don’t do windows. The dealership in Edmonton was more than happy to assist me. They were kind and friendly on the phone and in fact do do window replacement. I wish we lived in Edmonton and could go to the VW there. More
by Paigeryanne97
April 09, 2026
We bought our VW Tiguan from Jani at Grande Prairie Volkswagen and found the entire staff most helpful and knowledgeable The friendly atmosphere and helpful attitude was so much appreciated We would de Volkswagen and found the entire staff most helpful and knowledgeable The friendly atmosphere and helpful attitude was so much appreciated We would definitely recommend this dealership More
by Veramacphee
Employees Worked With
April 07, 2026
Bought a used car there recently and wanted to pay cash (bank transfer) and was told it could take up to 5 business days to clear. Finance dept said a wire transfer would be faster, but bank said no it wou (bank transfer) and was told it could take up to 5 business days to clear. Finance dept said a wire transfer would be faster, but bank said no it wouldn’t. I have bought numerous cars with a bank transfer before and never experienced this. I always got the vehicle immediately even when i was not from the same city. GP volkswagen said they got taken on a transfer once. Thats what police and courts are for. Instead they treat all cash paying customers as crooks. Do better GP volkswagen!!!! More
by warmangord
April 07, 2026
I enjoyed the experience with the people who were involved with the process and felt natural. involved with the process and felt natural. More
by Rickfjeld
April 06, 2026
Grande Prairie Volkswagen was not only great in the purchasing process, but when I ran into a minor problem with my new car I appreciated how fast Volkswagen took care of the matter. The same hour I ca purchasing process, but when I ran into a minor problem with my new car I appreciated how fast Volkswagen took care of the matter. The same hour I called about an issue, they had me bring the vehicle in and the issue was resolved in a timely matter. Thank you Shawn, for taking care of my car needs so quickly. More
by Teigan Lalonde
Employees Worked With
April 01, 2026
Emma was so helpful and such a lovely person! She wasn’t pushy at all and felt like she was actually listening to my needs. What a great experience. She wasn’t pushy at all and felt like she was actually listening to my needs. What a great experience. More
by zackay90
Employees Worked With
