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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,168 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,168 reviews

April 08, 2022

I have had the pleasure of dealing with Kyle and Will at hyundai GP for my last 2 vehicles and both times i have had a amazing experience everybody was so polite and courteous staff in all departments i hav More

by fireman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Prince
Apr 28, 2022 -

Grande Prairie Hyundai responded

Thank you for your 5 star review.

April 06, 2022

There were organized and were helpful with my purchase. I would recommend them to friends and family. More

by rdalton25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Farquhar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Aghdasy
Apr 28, 2022 -

Grande Prairie Hyundai responded

Thank you for the opportunity to earn your business.

April 01, 2022

Have owned a Hyundai for 15 yrs. Very trustworthy staff both in service (Laurie) and now experiencing buying a new vehicle (Kyle). Staff is very professional and caring. Always a ph More

by turnmari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Aghdasy
Apr 08, 2022 -

turnmari responded

Thanks for all your help.

March 30, 2022

When you go into the dealership there is a fun, warm atmosphere. All the employees are smiling, happy and usually joking around! Overall, helped calm the nerves and made shopping easier! More

by bryanna.L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailley Jackson
Apr 01, 2022 -

Grande Prairie Hyundai responded

Thank you for your 5 star review.

March 20, 2022

Very professional staff. A pleasant experience. Love the vehicle we purchased. If you want a great knowledgeable staff with great quality vehicles.. this is the place to com More

by Jjensen904
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Farquhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Aghdasy
Mar 28, 2022 -

Grande Prairie Hyundai responded

Thank you for the 5 star review.

March 19, 2022

They will pretend to be helpful, until It comes time to help with something, then they ignore you. Especially when it's a warranty, they will replace 2/4 tires on an AWD for said warranty, which is against More

by BNad98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany Sinkevich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Prince
Mar 28, 2022 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. It is my understanding that you met in person with the service manager last week to resolve your concerns. As per your conversation with the service manager, you have agreed to have your vehicle towed to the Grande Prairie Hyundai dealership where it will be properly diagnosed by a certified Hyundai technician. The service manager, Mr. Smith will personally follow up with you to review any mechanical concerns that may show up in the diagnosis. Thank you for bringing your concern to our attention. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. Without our customers honest feedback, it would be impossible to reach our goal.

March 15, 2022

Becky is the best! Very passionate to make sure your taken care of ! Goes above and beyond! Great service all around. Very happy definitely highly recommend Becky in a More

by lesliemoses147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Worona, Becky Liu
Mar 28, 2022 -

Grande Prairie Hyundai responded

Thank you for the 5 star review.

March 12, 2022

We had great service throughout the whole trade-in/buying process! Super easy experience with amazingly friendly and caring staff! Thank you Gp Hyundai 😊 More

by lyndseywoodbrunning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Irvine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Berlasty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Aghdasy
Mar 28, 2022 -

Grande Prairie Hyundai responded

Thank you for the 5 star review.

March 11, 2022

Nice experience overall and the employees or becky is very friend and understandable with the customer condition as well. More

by Sidhantrana456
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Liu
Mar 28, 2022 -

Grande Prairie Hyundai responded

Thank you for the 5 star review.

March 10, 2022

Incredible service knowledge staff. If you are looking for a new car go see Brad. I can’t recommend this dealership enough. More

by Tracey Rude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Worona
Mar 28, 2022 -

Grande Prairie Hyundai responded

Thank you for the 5 star review.

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