Gorrud's Auto Group
Milton, ON
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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excellent cars, lack of professionalism Condescending employees! Sales managers approach was absolutely uncalled for. My husband and I are on a strict budget because I am on Maternity Leav Condescending employees! Sales managers approach was absolutely uncalled for. My husband and I are on a strict budget because I am on Maternity Leave. We asked about the flexibility of the cost of the vehicle we were interested in and they told us there was nothing they could do about the price, which I thought was fair considering it was priced well. I just thought it wouldn't hurt to ask because we know what's feasible for us. The sales manager came out of his office, blocked us from getting out of the salesmans office, and was incredibly rude as he explained how they arrived at the price of the vehicle. And therefore we must accept it for the price it was. On top of this, the salesman was not knowledgable about the vehicle. We had to ask numerous questions about the details of the vehicle because the salesman was not up front about them while we test drove it. There were several other things that made this an unpleasant experience for us. For that, we will never pruchase a vehicle from this establishment and will ensure to tell our family and friends not to shop here. It's unfortunate because we were genuinely interested in pruchasing this car, but I could never support a place where my family was treated so poorly. Maybe it was an off day because it seems like Gorruds has excellent reviews. Wish my experience could have been different like theirs. More
Buying a used vehicle can be a good experience. I recently purchased a 2011 GMC pick up truck from Scott Carruthers at Gorrud's, seamless process from start to finish. I would definitely go back and I recently purchased a 2011 GMC pick up truck from Scott Carruthers at Gorrud's, seamless process from start to finish. I would definitely go back and purchase from them again. Great no cost warranties and a 30 day exchange policy, not to mention great prices, can't beat them. More
Toyota Corolla We recently purchased a used vehicle from Gorrud's. Ryan Saturno was very pleasant, easy-going, and exceptional throughout the entire process. All-i We recently purchased a used vehicle from Gorrud's. Ryan Saturno was very pleasant, easy-going, and exceptional throughout the entire process. All-in-all the entire experience was great and we would definitely recommend Gorrud's to friends and family. More
Impeccable Service! I came into the dealership on my own looking for a used car for my 81 year old mother. I connected with Jennifer and she was very helpful, knowledgea I came into the dealership on my own looking for a used car for my 81 year old mother. I connected with Jennifer and she was very helpful, knowledgeable and patient. We looked at cars online first and then she showed me about 5 different cars of which we narrowed it down to 3. She printed out the information about each car, including the CarProof so I could show my mom. I then brought my mom in and Jennifer again went over each vehicle with my mom and we took two out for a test drive. My mom was very nervous so I test drove the cars for her and then we selected a 2011 Toyota Matrix which my mom now loves. I was so pleased with the patience Jennifer had in explaining all the features to my mom, even after having explained them to me a few days earlier. We never felt pressured or rushed. I had been to another dealership previously and then had come to see what Gorrud's had. Once I met Jennifer, I knew she was the one I wanted to deal with because I felt I could trust her. As well I had heard good things about the dealership. Thanks to Jennifer for making it such a wonderful experience. I will definitely come to her again when looking for another car. More
GMC Sierra Thanks Steve Walker, an easy open negotiation and a great vehicle. Everything I needed in this truck for a fair price. After two months of heavy use, Thanks Steve Walker, an easy open negotiation and a great vehicle. Everything I needed in this truck for a fair price. After two months of heavy use, no issues. Thanks again Steve More
Went in with little knowledge, left with a great car. When I went into Gorrud's I didn't really know what I wanted. With the help of Jason Marimla I was quickly able to narrow my potential cars and start When I went into Gorrud's I didn't really know what I wanted. With the help of Jason Marimla I was quickly able to narrow my potential cars and start browsing right away. Gorrud's always felt like a friendly and relaxing place and Jason took his time to make sure I found what I wanted. It also helps that what I got was a great car at a great price! Would highly recommend Gorrud's for anyone looking to buy. More
Very solid experience We recently purchased a used vehicle from this dealership. Steve was excellent during the process. We were a busy family of five down to one vehicle We recently purchased a used vehicle from this dealership. Steve was excellent during the process. We were a busy family of five down to one vehicle and Steve did his best to get our vehicle to us as quickly as possible and we really appreciated it. The process of purchasing the vehicle was very straight forward and smooth with the staff taking care of the majority of the paperwork involved which was also appreciated. The vehicle looked amazing - just like a new vehicle and it was presented to us fully serviced. We also received a follow up call from Steve to make sure we were happy with our vehicle. I would certainly go back to purchase another vehicle from Gorruds. More
Great Buying Experience It has been ten years since I've bought a vehicle. I'm so happy with the choice I made to buy my used car from Gorrud's in Milton! The sales staff ma It has been ten years since I've bought a vehicle. I'm so happy with the choice I made to buy my used car from Gorrud's in Milton! The sales staff made me feel comfortable from the moment I walked in the door. I never felt any pressure to make a decision right away, yet the decision was an easy one to make. Eric explained all the details of the purchase professionally and patiently. My primary concerns were price and quality. I feel I was given an excellent price, and I'm confident that the vehicle is a quality automobile. I've been driving my new car for two days now, and am enjoying it so much. The snow tires are on, and I'm ready for whatever the weather has to offer. On top of that, the customer loyalty program is wonderful. I recommend Gorrud's highly. More
Great buying experience! Went above and beyond! Two trips to my mechanic's in Burlington on a relatively inexpensive vehicle. Love, and am thoroughly enjoying my purchase. Went above and beyond! Two trips to my mechanic's in Burlington on a relatively inexpensive vehicle. Love, and am thoroughly enjoying my purchase. Hope to deal with you in the future Steve Walker! More
excellent customer service and knowledgeable staff!! Don and all the staff were very informative and patient in helping us purchase our Hyundai Elantra. They were not pushy in making a sale and we felt t Don and all the staff were very informative and patient in helping us purchase our Hyundai Elantra. They were not pushy in making a sale and we felt that they were very honest with us with the trade and purchase of our car. Would highly recommend friends and family to purchase their vehicles at Gorruds. Also their rewards program is fantastic!! Especially if you live in town. More