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Go Langley Subaru

Surrey, BC

4.2
533 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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533 Reviews of Go Langley Subaru

August 27, 2022

Very happy with the way the purchase of our new Outback went. Troy was a great help and very efficient. Thank You! More

by rgeering
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
Aug 30, 2022 -

Go Langley Subaru responded

Thank you for taking the time to share your feedback with us, rgerring! We are extremely pleased to hear that our Wolfe Subaru Sales Consultant, Troy, provided you with a great car-buying experience at our dealership with his efficient and helpful customer service! Thank you for your business and congratulations on your brand-new Subaru Outback. We hope all of your Subaru Adventures are amazing!

August 25, 2022

Our daughter purchased her first car here, a beautiful "new to her" Subaru Impreza. Our salesman, Scott Miller, is wonderful. He had the car detailed and waiting in the show room, with a bouquet of flower More

by scruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
Aug 26, 2022 -

Go Langley Subaru responded

Thank you for your feedback, scruz and congratulations to your daughter on her Wolfe Certified Pre-owned Subaru Impreza! We are extremely pleased to hear how our Sales Consultant, Scott went above and beyond to make your daughter’s first car-buying experience so memorable with the bouquet of flowers, car bow, red carpet and congratulations plaque. Scott truly cares about our clients and we are so glad that you had to opportunity to experience that first-hand. We hope your daughter’s Subaru keeps her safe and leads her to new faces, new places and happy adventures. We look forward to working with you and your daughter for years to come. Welcome to our Wolfe Auto Group Family!

August 23, 2022

Not great. Advertised cars they didn’t have. Wouldn’t sell me the one I wanted which is the whole reason I went in…AND called about the car. Asked about other More

by Nothappy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
Aug 23, 2022 -

Go Langley Subaru responded

Thank you for taking the time to share your thoughts and opinions with us. We understand your frustrations and sincerely apologize for any miscommunication and inconvenience. The situation you described has caught us off guard and we would like to gather some specific information and hopefully re-gain your trust in us. Please feel free to reach out to our Director of Sales, Patrick Curtis at 604-534-2660. We look forward to speaking with you.

August 20, 2022

Back in July, I reached out to Wolfe Subaru parts team and intially spoke with Doug regarding a radio for my Subaru. He forwarded my inquiry to Uzi, who is also on the parts team. Now personally I am very More

by Ronbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug, Uzi
Aug 26, 2022 -

Go Langley Subaru responded

Thank you for this amazing feedback, Ronbr. We appreciate the time you took to applaud our Wolfe Subaru Parts Advisor, Uzi for the exceptional and above and beyond customer service he provided you. So glad that he was able to help you find the perfect radio for your car. We are also happy to hear that you would recommend Uzi and our dealership to others. That is a huge compliment. Uzi is a valued team member and we are lucky to have him on our team. We can’t wait to share your thoughtful review with Uzi. It will totally make his day! We hope you will come visit us if you need anything else. We are here for you.

August 18, 2022

Stelios made me feel incredibly welcome and set me on my way for a test drive immediately. I only wish they had they specific car I wanted at the time, as I would have loved to give him my business, but tha More

by Cruciform
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stelios Spiliotopoulos
Aug 18, 2022 -

Go Langley Subaru responded

Thank you for taking the time to write this review to let us know about the excellent experience our Wolfe Subaru Sales Consultant, Stelios provided you during your vehicle search, Cruciform. Stelios is a real asset and we are lucky to have him on our sales team. We are here for you if you are ever in search for a new or used vehicle again, Stelios would be thrilled to assist you. Have a wonderful day!

August 05, 2022

Primary contact was Troy who we found very honest and professional and got us what we were looking for past 6 months in very timely manner More

by Bajwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
Aug 05, 2022 -

Bajwa responded

Responding publicly to wolfe subaru

June 24, 2022

I have been a customer at Wolfe Subaru for more than 16 years, they kept my old Outback running in great shape until well past it's prime. When it finally died, I had no hesitation to buy a new Outback fro More

by andtur99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Sieva
Jun 30, 2022 -

Go Langley Subaru responded

Thank you so much for the wonderful feedback, andtur99. Your review made our day! Congrats on your new Subaru Outback! We are incredibly grateful that you chose to purchase your new Subaru with us again and we’re glad our team made your recent vehicle purchasing process an easy and positive one once again. We will be sure to let Jeff, Darin and our entire Wolfe Subaru Team know just how much you appreciate their consistent top notch customer service. Thank you for your 16 years of loyalty, business, trust, and your confidence in Wolfe Subaru. It’s our pleasure to serve you and we look forward to working with you for many more years to come!

June 24, 2022

i have always had great service with Langley Subaru, first with Jeff and now with Nathan. They both have been so very helpful and friendly. I haven't always taken my forrester here as i thought prices More

by kellib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Lawrence
Jul 05, 2022 -

Go Langley Subaru responded

We appreciate the time you took out of your day to let us know about the friendly, helpful and overall exceptional customer service that Jeff, Nathan, Marshall and our entire Wolfe Subaru Service Team has provided when you visit us for your Forester’s regular maintenance. We can’t wait to share your thoughtful feedback with the guys. Thank you for your trust and confidence in us, kellib. We hope to take care of your forester and serve you for years to come. See you next time!

June 17, 2022

Staff was friendly and helpful. Dealership was very clean and staff was efficient. Service advisor went thru the checklist done on the car to explain findings. More

by Leorevet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall, service advisor
Jun 20, 2022 -

Go Langley Subaru responded

Thank you for this great review, Leorevet. We appreciate the time you took to acknowledge the cleanliness of our dealership and praise Marshall and our Wolfe Subaru Service Team for being friendly, helpful thorough and efficient during your recent visit to our dealership. The guys will be extremely pleased to see your five star rating and thoughtful comments. We’re grateful that we had the opportunity to serve you and we look forward to working with you again soon!

June 15, 2022

Always helpful always good value Go above and beyond I drive 2 hours to service my car there .I have bought 2 cars there , will buy my 3rd car from them More

by maureen.scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff. Service manager
Jun 17, 2022 -

Go Langley Subaru responded

We are incredibly grateful that you drive out of your way to give us the opportunity to earn your business and serve you, Maureen.scott. We also appreciate the time you took to recognize our Wolfe Subaru Service Team for their above and beyond customer service. Thank you for your wonderful review and thank you for choosing our dealership for all of your automotive needs. See you next time.

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