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Go Langley Subaru

Surrey, BC

4.2
518 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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518 Reviews of Go Langley Subaru

October 13, 2018

No pressure We were very happy with the service at Wolfe. Informative and NO surprises. Leah was extremely helpful and then patient as we made our decision. No More

by Serious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leah Lueneberg
Oct 16, 2018 -

Go Langley Subaru responded

Our client’s comfort during the vehicle purchasing process is our priority. So glad you had the opportunity to experience that first hand with our Sales and Leasing Consultant, Leah. Thank you so much for your thoughtful review. We appreciate the time you took to recognize Leah and our Wolfe Subaru Langley Sales Team for providing you with the best car buying experience of your life! Our team will be thrilled to hear your feedback. Our goal is 100% customer satisfaction, looks like we achieved that with you. Thank you for your business and congratulations on your new Subaru. We wish you many safe and happy miles!

October 08, 2018

This was a informative event. The event was great the timing was good, not to long. I learned a few things, we rotated around the back shop and never got bored. I appreciated the g More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark. My sales person, Wolfe Auto Group, Jay Shead
Oct 10, 2018 -

Go Langley Subaru responded

Thank you for this five star review and feedback, Maria. We are pleased to hear that you enjoyed our Wolfe Subaru Langley “Get to Know Your Car Clinic” we held recently. Our team will be thrilled to hear that you found it to be informative and interesting. Thank you for your business and thank you for attending our event. Have a wonderful and we hope to see you soon.

October 07, 2018

Thanks Wolfe Subaru - we are so happy with our purchase The Sales team and the Financing team were great ! They answered all my questions and even stayed late after closing to get everything done so that I More

by Lee Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Quiring
Oct 11, 2018 -

Go Langley Subaru responded

Congratulations on your new Subaru and thank you for taking the time to write about your experience. It is wonderful to hear that our Sales and Leasing Consultant, Tristan and our Financial Services Manager, Corina were able to provide you with the excellent sales experience we strive to provide all our customers. So glad they went above and beyond to save you an extra trip to the dealership to get your new car. Thank you for your business and welcome to the Wolfe Auto Group Family. Enjoy your Subaru Adventures.

October 03, 2018

best car buying experience ever ! Tristan was my salesperson and he was excellent throughout. Very helpful, laid back and informative.Pretty much zero pressure. Rest of employees there More

by MGULKA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Quiring
Oct 04, 2018 -

Go Langley Subaru responded

Wow! Thank you for your wonderful feedback, MGULKA. We couldn’t be happier to hear that our team exceeded your car-buying experience and expectations at Wolfe Subaru Langley! We appreciate the time you took to recognize our Sales and Leasing Consultant, Tristan Quiring and our entire Sales Team for providing you with outstanding customer service. Welcome to the Wolfe Auto Group Family and thank you for giving us the opportunity to work with you. Congratulations on your new car! Happy Subaru Adventures!

September 29, 2018

Great overall experience Leah was exceptional and went above and beyond to ensure that the entire experience was awesome ! She has good product knowledge and is someone you ca More

by Vk2677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leah Lueneberg
Oct 02, 2018 -

Go Langley Subaru responded

Thank you for sharing this great review, Vk2677! We are happy that our Sales and Leasing Consultant, Leah Lueneberg was exceptional, trustworthy, knowledgeable and went above and beyond to ensure your entire car-buying experience at Wolfe Subaru Langley was amazing. We will be sure to share your thoughtful words with her. She will be thrilled. We wish you many happy and safe miles in your new Subaru and we look forward to serving you for many years to come!

September 27, 2018

Too expensive $500 for a 20000 km service seems like a lot of money to be shelling out for a non-luxury car brand service. And then to tell me after I’ve spent all More

by Smyles129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wolfe Auto Group
Sep 27, 2018 -

Go Langley Subaru responded

Thank you for taking the time to write your review, Smyles129. We are truly sorry that despite our dealership’s commitment to accommodate customer’s request as much as possible, looks like we were unable to wash off all the bugs from your vehicle at the time. We would like the opportunity make things right and speak with you in more detail about your recent visit. Please feel free to contact our General Operations Manager, Marc Livingstone at 604-534-2660 at your earliest convenience. Thank you

September 26, 2018

Wolfe Subaru was helpful when working with them over the phone. I had dealt with another dealership and felt like Tristan gave me the service that was lacking wh More

by CrossTrek2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Quiring
Sep 27, 2018 -

Go Langley Subaru responded

We feel it’s important for our customers to hear firsthand, from other customers about their positive experience at our dealership, so thank you for taking the time to share your story. Our Sales and Leasing Consultant, Tristan Quiring always goes the extra mile to ensure that our client’s needs are exceeded. For this reason, it is nice to see that reflected in your wonderful comments. On behalf of our Team, we would like to say congratulations on your new 2019 Subaru Crosstrek and welcome to The Wolfe Subaru Family!

September 26, 2018

2018 crosstreck Service desk was very friendly and answered all my questions. Unfortunately, they were running behind and it took almost 2 hours instead of 1. Didn’t More

by Maria
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Welch
Oct 02, 2018 -

Go Langley Subaru responded

Thank you for your feedback, Maria as it allows us to improve. We are truly sorry if we were running behind schedule and didn’t have anyone available to clean your vehicle during your recent visit. The situation you’ve described is not typical for our dealership. We hope for a future opportunity to make this right for you. Please feel free to contact our Service Manager, Jeff Saieva at 604-534-2660, prior to your next maintenance appointment and we will ensure your vehicle is returned to you washed and in a timely manner. Thank you for your business and thank you for recognizing our Service Team for being friendly and knowledgeable. Have a great day.

September 24, 2018

Great Service. Our vehicle had shredded bushings in the front control arms. Wolfe Subaru got our car in for the repairs right away and made all the necessary repairs More

by Subaru Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
Sep 24, 2018 -

Go Langley Subaru responded

Thank you so much for the perfect rating and for sharing the recent experience at our dealership, Subaru Mark. We are happy to hear that our Wolfe Subaru Langley Service Team was able to get your vehicle in immediately and get you back on the road safely in no time. Let us know if there is anything else we can do for you. We appreciate your business and we look forward to serving you again. Take care.

September 22, 2018

Just checking some question/worries I had Treated me courteously & took my concerns seriously - historically women aren’t always treated well - I was & am happy. I will go in with any concerns More

by Gardenit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Quiring
Sep 24, 2018 -

Go Langley Subaru responded

Thank you for taking the time to write about your recent visit to our dealership. Our Team is dedicated to treating you and all our clients who visits our Wolfe Subaru Langley Dealership, with respect and courtesy. We strive to deliver exceptional customer service every time. It’s so nice to hear that you had the opportunity to experience that first-hand, with our Sales and Leasing Consultant, Tristan Quiring. We will be sure to share your kind words with him. We sincerely value your business and look forward to working with you again. Have a wonderful day!

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