Go Langley Subaru

Happy costumer Bought a new Subaru and was very pleased with the process and the staff at Wolfe Subaru. Troy did an excellent overview of the entire car upon delive Bought a new Subaru and was very pleased with the process and the staff at Wolfe Subaru. Troy did an excellent overview of the entire car upon delivery of the car More

Have not tried the service center yetno I did not find the service friendly..but end result I really like my car. I would like more personal service..... But the car is great ! Administr I did not find the service friendly..but end result I really like my car. I would like more personal service..... But the car is great ! Administration ladies were great, and very nice ..that is the one with insurance,nand the one who took my money!!!, More

No issues. Easy car buying experience. Trade in was valued fairly and the process was simple (although lengthy time wise). Thanks to everyone who helped get me i Easy car buying experience. Trade in was valued fairly and the process was simple (although lengthy time wise). Thanks to everyone who helped get me into my new Crosstrek. More

A pleasure to buy a new car here Mark was straightforward and helpful. Your loan and insurance personnel were easy to get answers and information from. Our worry is the off Mark was straightforward and helpful. Your loan and insurance personnel were easy to get answers and information from. Our worry is the off warning about the lane assist which happens every time we drive to work and home. It makes us concerned about the safety of the car. More

Very attentive customer service Made an appointment and received attentive service. I would have liked more selection on the lot of the specific vehicle I was coming in to test drive Made an appointment and received attentive service. I would have liked more selection on the lot of the specific vehicle I was coming in to test drive. More

Friendly and Expensive They are courteous, offer a shuttle, wash and clean the car after serving, but man oh man does it cost a lot. They did give me a bit of discount, but They are courteous, offer a shuttle, wash and clean the car after serving, but man oh man does it cost a lot. They did give me a bit of discount, but I think the rates are high. More

Dishonest Unfortunately, the service team was dishonest and tried to have me pay for a service I didn’t need and sold me old tires but told me they were next to Unfortunately, the service team was dishonest and tried to have me pay for a service I didn’t need and sold me old tires but told me they were next to new. Also no courtesy car available when my car was being serviced. More

Best Car Sales - Scott I just got my third SUV from this dealership, they are professional, very friendly and honest. I really appreciate their overall service, they really I just got my third SUV from this dealership, they are professional, very friendly and honest. I really appreciate their overall service, they really go the extra mile. If you need a new car go see Scott and the gang here. I live downtown Vancouver, it is worth the drive! More

Disappointed. Not the experience I had hoped for. I approached the salesman, knowing exactly which vehicle I was going to purchase, after months of research. I also knew they had the vehicle I wanted I approached the salesman, knowing exactly which vehicle I was going to purchase, after months of research. I also knew they had the vehicle I wanted for sale at the dealership. I contacted the salesman, as a friend had recently bought a vehicle through him and had been happy with his service. He had a very easy sale drop right into his lap. Realizing that I was not going to get a screaming deal on a new vehicle, I was prepared to pay almost the asking price. I felt insulted when I was told they would give me a deal on undercoating and protection. The administration dept sent me a quote that was way higher than the going price for the protection package, the admin lady then feigned ignorance when I told her the salesman said it was going to be $900 less! Do they not realize that anyone buying a new vehicle will research prices online? I was then further insulted when I was told that if I gave the salesman a good rating, the parts dept would give me a deal on the accessories I wanted to purchase. The parts person then quoted me a price that was higher than if I had ordered the parts online at Subaru Canada! When I questioned him, he dropped the “special rate”, giving me a whopping $12 deal! Once again, did he not realize I had would have looked online to see how much I would pay for the accessories? On my way home, 5 hours away, I realized the salesman had not shown me the winter package that was meant to have been installed. When I contacted him, he realized that the service dept had forgotten to install it! The service manager did phone and apologise and organise for it to be installed at another dealership, at Wolfes cost. (Installation costs had been part of the purchase agreement) However, this took over 5 hours of my time and was at my expense, driving 30 minutes to and from the dealership.twice., as it took longer than they had expected. I am further disappointed in that I have had no follow-up phone call from Wolfe service department or the salesman to check if the winter package was installed and of course, no offer to compensate me for my time and inconvenience. More

Exceptional service I travel from Burnaby because I trust Jeff Steva and his advice over the years which is always consistently correct. His orientation to personalized c I travel from Burnaby because I trust Jeff Steva and his advice over the years which is always consistently correct. His orientation to personalized customer service , friendly attitude and personalized info for servicing has brought me back every time. A credit to Wolfe Subaru . The city needs more people like him. More