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Go Langley Subaru

Surrey, BC

4.1
533 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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533 Reviews of Go Langley Subaru

November 12, 2020

This dealership has an extraordinary Service Dept. I This dealership has an extraordinary Service Dept. I have to mention in particular Nathan who has looked after me for a number of times.. he is e More

by maros.canada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NATHAN
Nov 13, 2020 -

Go Langley Subaru responded

Thanks for the 5 Star Rating and thoughtful feedback, maros.canada. We are grateful that you took the time to let us know how extraordinary our Service Department is and acknowledge our Wolfe Subaru Langley Service Advisor, Nathan for being so exceptional with his knowledgeable, patient and kind customer service skills. He truly is an asset to our team and knows how to take care of our clients. We appreciate your business and can’t wait to share your wonderful review with Nathan. See you next time.

November 05, 2020

Stress free. Appointment was on time and service manager and desk person were friendly and efficient. Covid precautions were very good and felt protected. Duration time of appointment was even less than exp More

by hankvg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff, TROY GIESBRECHT
Nov 12, 2020 -

Go Langley Subaru responded

Thanks so much for the perfect rating, hankvg. We truly appreciate the time you took to let us know how stress free your recent service appointment was, how friendly and efficient our Service Team was and most of all how safe and protected you felt with all the Covid-19 precautionary measures we have put in place at our dealership. Our client’s comfort, health and wellness is extremely important to us. We will make sure to share this kind feedback with our team and let them know to keep up the amazing work. Thank you for your business. We look forward to working with you again soon. Stay safe.

October 26, 2020

Completed the purchase of a new car with ease. Not my favorite thing to do. If time allows I might service my car in Langley but Vancouver is more convenient. More

by Bill&Cecilia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TROY GIESBRECHT
Oct 31, 2020 -

Go Langley Subaru responded

Thank you for giving us the opportunity to work with you and for taking the time to share your feedback with us, Bill & Cecilia. So glad Troy and our entire Wolfe Subaru Langley Sales Team made your vehicle purchasing experience a positive and easy one. Our client’s comfort is our priority. Our Service Team would be thrilled to assist you with your regular vehicle maintenance. You won’t be disappointed. They go above and beyond for our clients. Congratulations on your new car and please let us know if we can do anything else for you. Take care.

October 19, 2020

Service completed on time according to the estimated time. Staff are very friendly and was able to provide prompt ride to and from my desired pick up location. More

by rudyalh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group, TROY GIESBRECHT, Tristan Quiring, Jay Shead
Oct 22, 2020 -

Go Langley Subaru responded

Thank you for taking the time to rate your recent experience and for letting us know how we are doing. It’s wonderful to hear that you felt our Wolfe Subaru Service team provided you with friendly, prompt and efficient customer service. We strive for five star client experiences, so glad that was yours. We value your business and look forward to assisting you again soon, rudyalh.

October 19, 2020

Excellent service ! They call just when the car is ready so no waiting in lobby. Wonderful loaner car. I find all the service people top notch and Nathan was excellent to deal with. They don’t try to upsel More

by Dave B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan and all service managers. , Wolfe Auto Group, TROY GIESBRECHT
Oct 22, 2020 -

Go Langley Subaru responded

The time you have taken to share your feedback with us, means a lot to us. Thank you for praising Nathan and our Wolfe Subaru Langley Service and Parts Team for their efficient and top-notch customer service during our recent visit. It’s great to know how happy you were with the maintenance costs, competitive tire quote and quality of the Subaru Ascent. Your thoughtful and positive feedback will encourage our team to keep up the amazing work. We sincerely value your business and we can’t wait for your next visit, Dave.

October 19, 2020

Went in for a regular scheduled oil change for a 2018 outback oil change. Great service and friendly staff. Very clean and covid safety used throughout building. More

by SD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Saieva, Darin Eichorn
Oct 22, 2020 -

Go Langley Subaru responded

Thank you for your feedback, SD. We truly appreciate the time you took to recognize our Wolfe Subaru Service Team for providing you with great friendly customer service, when you came in for your regular scheduled oil change. We also appreciate you taking notice of how clean our dealership was along with all of the other precautionary measures we have implemented for Covid19. We want our clients to feel comfortable and safe when they visit us. Take care and see you next time.

October 17, 2020

Have only been in twice so far, but was very pleased. Everyone is friendly and professional. Definitely going to be my go to for service. More

by E_Street
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Oct 21, 2020 -

Go Langley Subaru responded

Thank you for your feedback and for giving us the opportunity to earn your business, E Street. We couldn’t be happier to hear that you will be returning to our Wolfe Subaru Langley dealership again for you vehicle servicing. That is the best compliment. We look forward to working with you again. See you then!

October 09, 2020

Dealt with Mark Painchaud and it was the best purchase experience I’ve ever had (and I’ve bought lots of vehicles). The financial department was a pleasure to deal with as well. More

by aeturnus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Oct 13, 2020 -

Go Langley Subaru responded

We are thrilled to learn that you had the best car-buying experience at our Wolfe Subaru Langley dealership, aeturnus! We take pride in knowing our clients are happy with our customer service. We will be sure to let Mark and our Financial Services Manager know how pleased you were and to keep up the outstanding work. Thank you for your business and thank you for taking the time to share your thoughtful feedback with us. Enjoy your new Subaru!

October 08, 2020

They do a good job. I had to say no to an upsell, but They do a good job. I had to say no to an upsell, but you expect that from a dealership. They were true to their estimate and washed my car for no More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall
Oct 08, 2020 -

Go Langley Subaru responded

Thank you for taking the time to let us know about the good and honest customer service your received during your recent visit to our Wolfe Subaru Langley dealership, Tom. So glad you also enjoyed the complimentary carwash we offer with every vehicle maintenance appointment. Thanks again for your business. We look forward to working with again soon.

October 08, 2020

Excellent service. Marshall in service owned my issue, and solved it expertly. He tracked down parts and saved me money. And he got my car in quickly. More

by Randy Milanovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall
Oct 08, 2020 -

Go Langley Subaru responded

Thank you for taking the time to share this outstanding review with us, Randy! We will make sure to let our Wolfe Subaru Service Advisor, Marshall know just how happy you were with his efficient and excellent problem solving skills and to keep up the amazing work! We hope you'll stop by again soon. We value your business and we are here for you anytime you need us.

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