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Go Langley Subaru

Surrey, BC

4.1
520 Reviews

19372 Langley Bypass

Surrey, BC

V3S 7R2

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520 Reviews of Go Langley Subaru

October 19, 2020

Service completed on time according to the estimated time. Staff are very friendly and was able to provide prompt ride to and from my desired pick up location. More

by rudyalh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group, TROY GIESBRECHT, Tristan Quiring, Jay Shead
Oct 22, 2020 -

Go Langley Subaru responded

Thank you for taking the time to rate your recent experience and for letting us know how we are doing. It’s wonderful to hear that you felt our Wolfe Subaru Service team provided you with friendly, prompt and efficient customer service. We strive for five star client experiences, so glad that was yours. We value your business and look forward to assisting you again soon, rudyalh.

October 19, 2020

Excellent service ! They call just when the car is ready so no waiting in lobby. Wonderful loaner car. I find all the service people top notch and Nathan was excellent to deal with. They don’t try to upsel More

by Dave B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan and all service managers. , Wolfe Auto Group, TROY GIESBRECHT
Oct 22, 2020 -

Go Langley Subaru responded

The time you have taken to share your feedback with us, means a lot to us. Thank you for praising Nathan and our Wolfe Subaru Langley Service and Parts Team for their efficient and top-notch customer service during our recent visit. It’s great to know how happy you were with the maintenance costs, competitive tire quote and quality of the Subaru Ascent. Your thoughtful and positive feedback will encourage our team to keep up the amazing work. We sincerely value your business and we can’t wait for your next visit, Dave.

October 19, 2020

Went in for a regular scheduled oil change for a 2018 outback oil change. Great service and friendly staff. Very clean and covid safety used throughout building. More

by SD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Saieva, Darin Eichorn
Oct 22, 2020 -

Go Langley Subaru responded

Thank you for your feedback, SD. We truly appreciate the time you took to recognize our Wolfe Subaru Service Team for providing you with great friendly customer service, when you came in for your regular scheduled oil change. We also appreciate you taking notice of how clean our dealership was along with all of the other precautionary measures we have implemented for Covid19. We want our clients to feel comfortable and safe when they visit us. Take care and see you next time.

October 17, 2020

Have only been in twice so far, but was very pleased. Everyone is friendly and professional. Definitely going to be my go to for service. More

by E_Street
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Oct 21, 2020 -

Go Langley Subaru responded

Thank you for your feedback and for giving us the opportunity to earn your business, E Street. We couldn’t be happier to hear that you will be returning to our Wolfe Subaru Langley dealership again for you vehicle servicing. That is the best compliment. We look forward to working with you again. See you then!

October 09, 2020

Dealt with Mark Painchaud and it was the best purchase experience I’ve ever had (and I’ve bought lots of vehicles). The financial department was a pleasure to deal with as well. More

by aeturnus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Painchaud
Oct 13, 2020 -

Go Langley Subaru responded

We are thrilled to learn that you had the best car-buying experience at our Wolfe Subaru Langley dealership, aeturnus! We take pride in knowing our clients are happy with our customer service. We will be sure to let Mark and our Financial Services Manager know how pleased you were and to keep up the outstanding work. Thank you for your business and thank you for taking the time to share your thoughtful feedback with us. Enjoy your new Subaru!

October 08, 2020

They do a good job. I had to say no to an upsell, but They do a good job. I had to say no to an upsell, but you expect that from a dealership. They were true to their estimate and washed my car for no More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall
Oct 08, 2020 -

Go Langley Subaru responded

Thank you for taking the time to let us know about the good and honest customer service your received during your recent visit to our Wolfe Subaru Langley dealership, Tom. So glad you also enjoyed the complimentary carwash we offer with every vehicle maintenance appointment. Thanks again for your business. We look forward to working with again soon.

October 08, 2020

Excellent service. Marshall in service owned my issue, and solved it expertly. He tracked down parts and saved me money. And he got my car in quickly. More

by Randy Milanovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marshall
Oct 08, 2020 -

Go Langley Subaru responded

Thank you for taking the time to share this outstanding review with us, Randy! We will make sure to let our Wolfe Subaru Service Advisor, Marshall know just how happy you were with his efficient and excellent problem solving skills and to keep up the amazing work! We hope you'll stop by again soon. We value your business and we are here for you anytime you need us.

October 05, 2020

I bring my car to Wolfe’s because they do a good job and their prices are competitive with other garages. They are professional and easy to deal with. I have been bring my car there for 12 years. Thanks More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin in the Service department is great to deal with. Also Jeff is the Service manager is very good to deal with.
Oct 07, 2020 -

Go Langley Subaru responded

Thank you so much for this incredible five star review, Kevin. We strive for client experiences like this. We are happy that you are happy and we will be sure to let Jeff, Darin and our entire Wolfe Subaru Service Team know just how pleased you are with their professional customer service over the years. Thank you for your loyalty and business. We look forward to working with you for many more years to come. See you next time.

October 05, 2020

Just purchased new Forrester from Kelly, he was great. Always happy to answer any questions or concerns I had, followed up after purchasing to ensure I was happy with the car. More

by blatzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Vistica, Wolfe Auto Group
Oct 07, 2020 -

Go Langley Subaru responded

Thank you so much for taking the time to provide us with your feedback, blatzie. We are so delighted that you rated your car-buying experience at Wolfe Subaru as 5 stars! We concur our Sales Consultant, Kelly is very friendly, knowledgeable and always goes above and beyond for our clients. So glad that you enjoyed his exceptional customer service. Congratulations on your new Subaru Forester! We appreciate your business and we look forward to seeing you again soon. Best Wishes from your friends at Wolfe Auto Group.

October 05, 2020

Friendly. Great service. Sanitizers everywhere during the pandemic. Waiting area is roomy enough for social distancing. Definitely would come back again with my Forester for service. 👍 More

by KT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 07, 2020 -

Go Langley Subaru responded

We have worked diligently to implement numerous precautionary measures to ensure our clients are safe, so we are incredibly grateful that you took notice of our efforts during the unprecedented time. We would love to have the opportunity to work with you again and we will continue to do our best to keep you feeling safe when you visit us. See you next time and please stay safe.

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