Go Langley Subaru

Excellent service.Completed on time as scheduled. Very friendly and professional staff.COVID 19 precautions are safely in place and very clean facility.Thank you all. friendly and professional staff.COVID 19 precautions are safely in place and very clean facility.Thank you all. More

Very dissatisfied with the service. When I first called about bringing my 2019 Outback to the dealership for servicing (I have less than 9,000 km on the vehicle), I was told they couldn't get a courtesy ca about bringing my 2019 Outback to the dealership for servicing (I have less than 9,000 km on the vehicle), I was told they couldn't get a courtesy car because I was coming in for a basic oil change and tire change (exchanging summer for winter) and the courtesy cars were reserved for people who purchased the more expensive servicing (I was told this by two different girls at the dealership). I was subsequently called for giving the servicing a rating and I told them about my issue; the girl who called said she'd get a manager to call me but I didn't hear back. I called again yesterday as the back door on the vehicle wasn't opening properly (I left a voicemail at the service department as well). The girl with whom I spoke told me she'd get someone to call me in the morning but I didn't hear back. I then went online to find a solution to my problem. I'm not sure why I've received such sub-par servicing, but I'm going to be taking my car to another Subaru dealership. As well, I usually purchase/lease a new vehicle every 3 to 4 years, but I will not be giving by business to them. I actually have a Saleen that I purchased from Coastal Ford and their servicing is superior; they treat me very well. More

Very professional personal at service department and the store was well organized for current Covid situation. No pushing sales or serivce. Very satisfied with the dealership store was well organized for current Covid situation. No pushing sales or serivce. Very satisfied with the dealership More

had great experience, very helpful sales staff. Thanks for making this deal happen so quickly Very p[leased with the new car and hope to continue dealing with this dealer in the future. for making this deal happen so quickly Very p[leased with the new car and hope to continue dealing with this dealer in the future. More

Had an all around great experience when I took my Crosstrek into Wolfe Subaru.Mark Painchaud went out of his way to help me get in touch with the knowledgeable parts and service department where Dari Crosstrek into Wolfe Subaru.Mark Painchaud went out of his way to help me get in touch with the knowledgeable parts and service department where Darin and Nathan took car me.Thanks again guys More

This dealership has an extraordinary Service Dept. I This dealership has an extraordinary Service Dept. I have to mention in particular Nathan who has looked after me for a number of times.. he is e This dealership has an extraordinary Service Dept. I have to mention in particular Nathan who has looked after me for a number of times.. he is exceptional in his knowledge, patience and kindness. I am so very grateful for Nathan and the Service Dept. More

Stress free. Appointment was on time and service manager and desk person were friendly and efficient. Covid precautions were very good and felt protected. Duration time of appointment was even less than exp and desk person were friendly and efficient. Covid precautions were very good and felt protected. Duration time of appointment was even less than expected and vehicle returned to me clean and serviced properly. Well done. More

Completed the purchase of a new car with ease. Not my favorite thing to do. If time allows I might service my car in Langley but Vancouver is more convenient. favorite thing to do. If time allows I might service my car in Langley but Vancouver is more convenient. More

Service completed on time according to the estimated time. Staff are very friendly and was able to provide prompt ride to and from my desired pick up location. time. Staff are very friendly and was able to provide prompt ride to and from my desired pick up location. More

Excellent service ! They call just when the car is ready so no waiting in lobby. Wonderful loaner car. I find all the service people top notch and Nathan was excellent to deal with. They don’t try to upsel so no waiting in lobby. Wonderful loaner car. I find all the service people top notch and Nathan was excellent to deal with. They don’t try to upsell items you don’t need. Parts person quoted very competitive prices on top quality tires ( Michelin and Continental ) . This was a 40k service and impressed with price and the quality of the Ascent. Taken me 30,000 km through North America and up to the Yukon in a year pulling a small teardrop trailer . Subaru Ascent is an amazing vehicle that pulls 5000 pounds. More