Go Langley Subaru

WRX lease Matt was a responsive and supportive salesperson, however the dealership were unable to arrange a fair value for my trade in (partly driven by the ori Matt was a responsive and supportive salesperson, however the dealership were unable to arrange a fair value for my trade in (partly driven by the original dealer). This left me rolling negative equity into the deal. Pricing was reasonable for a high demand car. However when subsequently trading the vehicle to another dealer, the GM charged a ridiculous $1000 gouge for lease transfer (to another dealer!) which ate up the equity generated through careful maintenance. More

They will screw you at the first chance. My subie went over boost by 1psi and the engine blew, Wolfe Subaru said it was my fault and isn't going to cover anything. How does an engine blow up My subie went over boost by 1psi and the engine blew, Wolfe Subaru said it was my fault and isn't going to cover anything. How does an engine blow up going over boost by 1psi ??? Stay away from these guys. More

Clueless Service Department Completely dissatisfied with the service department. The service "advisors" have no clue as to the inner workings of the vehicles nor are they able t Completely dissatisfied with the service department. The service "advisors" have no clue as to the inner workings of the vehicles nor are they able to help explain what the tech did. The techs completely misdiagnosed the issue and put in a part that did not fix the problem at all. $600 up in smoke. Will not deal with any Wolfe stores. Sold the car. More

Trade in and Purchase of a new car We had a very enjoyable time in trading in our Impreza (which we bought from Wolfe) for a 2017 Impreza. We worked initially with Matt Hale and Trista We had a very enjoyable time in trading in our Impreza (which we bought from Wolfe) for a 2017 Impreza. We worked initially with Matt Hale and Tristan. Matt has moved more full time into the online business so Tristan took over preparing the test car and explaining all the new features. I must admit the improvements in the new generation of Impreza are quite stunning. All the reviews are correct, better fit and finish, car's ride is much more planted than previous models (must admit a little more power would be nice). We ran into some misunderstandings but those were quickly sorted out and we were able to complete the transaction with no hiccups. The car was deliveried as promised. Like our last transaction we found Wolfe very good. More

xxxxxxx sold us on the extended coverage for the dings/scratches, as well as them taking care of the interior for spills and the like. promised us the moon in sold us on the extended coverage for the dings/scratches, as well as them taking care of the interior for spills and the like. promised us the moon in service and coverage. had they lived up to the expectation it would have been wonderful. we have a small ding on our door from a rock that flew at us on the hwy, and now they say they will not cover it. when purchasing the vehicle we asked for a final number to bring a cheque for the exact amount. turns out they forgot to add taxes and service fees. even though we made it explicitly clear that we wanted a final number, all those included. the sales guy was too busy after the first test drive to deal with us, and answer our follow up questions. should have known then he was a xxxxxxx, would tell us anything to make the sale. never again. never anything from wolfe auto group. way to go, you've ruined it all. we will be finding a new service center. More

Awsome Sales Staff Member The Salesman we dealt with really made this a 5 star review. Neil was professional, good humored and very knowledgeable about the cars. During my car The Salesman we dealt with really made this a 5 star review. Neil was professional, good humored and very knowledgeable about the cars. During my car shopping adventure, i dealt with over 15 different dealerships, and Neil was the reason we kept coming back to Wolfe Subaru. If shopping at Wolfe, ask for Neil, you wont be disappointed. PS. You know you got the right guy if he sounds like Seth Rogan.. More

Good value and service I received very good service from Mathew Hale and was pleased with the value of the deal. I would have given 5 stars except that there was a problem I received very good service from Mathew Hale and was pleased with the value of the deal. I would have given 5 stars except that there was a problem with some of the speakers not working so will have to go back to get that fixed. More

Consistently sub-par service When we first purchased our vehicle, we told them we wanted the base model and didn't want the extra rust protection package. They wrote it up for the When we first purchased our vehicle, we told them we wanted the base model and didn't want the extra rust protection package. They wrote it up for the "convenience" model ($4,000 more) and added the rust protection package. We had to argue with them to convince them we didn't want the rust protection package. When we paid our deposit on, they said they found a car the colour we want on a boat and it wouldn't be in for 2 weeks and wanted to charge us $500 for "finding" it, which we refused. We were a bit surprised when we got a call 2 days later saying the car was ready and wanting to know when we could pick it up. Of course it wasn't ready and it took 2 more weeks, including a trip to the dealership to pick it up, only to find it wasn't ready after all. For the reasons above, I've avoided Wolfe Subaru as much as possible, but when the 3 year service came up, felt it was probably better to have it done at the dealer. The first attempt at making an appointment failed because no one in the service department picked up. When I finally go through, they said it would take 90 minutes to do the service. That seemed reasonable, so I took it in. From when they took my keys and drove it into the service area until I got my keys back, it was 3 hours and 20 minutes. Not even close to 90 minutes and they didn't indicate they encountered any problems. While we love our Forrester, when it comes time to replace it, I'll be very hesitant before dealing with Wolfe Subaru again. More