Fraser Durham Chrysler Dodge Jeep Ram Inc. - Service Centre

not too happy, question above would be answered DON'T known - had my winter tires installed - when done we had electrical problems that were not present before which were fixed (under warranty - this was the - had my winter tires installed - when done we had electrical problems that were not present before which were fixed (under warranty - this was the second time the anti-theft lug nuts were stripped, which implies the nuts are over torqued or bad quality lug nuts. (all work done only by your dealership so far) - when leaving the dealership, noticed 2 tires were underinflated and we not told to come back for a re-torque More

Solved a complicated problem! It’s not everyday your son, out on his own ,has to pull off the highway and be towed to whichever random dealership is closest. He then had to leave It’s not everyday your son, out on his own ,has to pull off the highway and be towed to whichever random dealership is closest. He then had to leave ourJeep Compass at the dealership and go on to his destination without it. Everyone we dealt with at Fraser Chrysler was kind and as accommodating as possible. We did experience some bumps in the road though, when the vehicle was not ready on time for my son to pick it up on his way back home from his job in Kingston. We were left in the lurch at that point! However, due to a persistent and devoted receptionist and a service centre employee named Sheryl , our problem was solved. Sheryl noticed that an assumption had been made that my son had had a rental car given to him which was not the case. He was back home in Mississauga carless and our vehicle in Oshawa wS still not ready for pick up. Sheryl took the time to reach out to the nearest rental place they deal with to my son in Mississauga, arranged for him to be picked up at home and reserved a rental car for him. It was a small thing but it really saved us a lot of logistical problems. Her determination to get to the crux of our problem and creatively solve it was a life saver. Truly above and beyond Donann Matysiak More

The service department staff is always pleasant and helpful. I'm glad I chose this location to buy my vehicle and to have it serviced here. Thanks ladies and gentlemen of service deartment! helpful. I'm glad I chose this location to buy my vehicle and to have it serviced here. Thanks ladies and gentlemen of service deartment! More

Honest and fair This dealership where I bought my 2010 Caliber from (new) was recently taken over by new owners and they are wonderful -- I've had 3 Spring/Fall visit This dealership where I bought my 2010 Caliber from (new) was recently taken over by new owners and they are wonderful -- I've had 3 Spring/Fall visits so far and have been pleased with their work each time and their courtesy to customers. More

First service of new van Today was the first oil L.O.F. service for my 2019 Grand Caravan Crew Plus. Made an appointment for 8AM for this service, plus since new van has had Today was the first oil L.O.F. service for my 2019 Grand Caravan Crew Plus. Made an appointment for 8AM for this service, plus since new van has had a bit of a pull to the right. Showed up just before 8 & as promised was shuttled home. I said hope the van would be ready around noon, and was called just before noon ready to go. The checked the pulling to the right & rotated the tires which so far looks like solved the issue. More

Quick service Pleasantly surprised with the service yesterday. My car was fixed within a reasonable amount of time and shuttle service was fast. Great customer serv Pleasantly surprised with the service yesterday. My car was fixed within a reasonable amount of time and shuttle service was fast. Great customer service also! More

Always pleasant. Never any problems. From initial call for service your staff was first class. Friendly and courteous. Kyle was thorough in explaining the brake service completed and foll From initial call for service your staff was first class. Friendly and courteous. Kyle was thorough in explaining the brake service completed and follow-up service. More