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Fraser Durham Chrysler Dodge Jeep Ram Inc. - Service Centre

Oshawa, ON

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67 Reviews

67 Reviews of Fraser Durham Chrysler Dodge Jeep Ram Inc. - Service Centre

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March 03, 2020

Again amazing friendly service. Prompt and met all the needs I had. Glad to have the experiences I have had so far. Will be back! More

by bcostello7
Recommend Dealer
Yes
Employees Worked With
Andrew Lawson
Mar 05, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Good morning bcostello7, thank you for taking the time out of your day to provide our team with a review of your recent experince. We truly appreciate your feedback and comments and they will be passed on to Andrew. We are happy to hear that we continue to provide you with an excellent customer service experience and our team looks forward to assistinig you again. Have a great day. Regards, Your Fraser Chrysler team

February 19, 2020

great place to deal with i go to this dealership because of andrew scott he has always been friendly and helpful and i have enjoyed interacting with him each time i go there More

by jim tighe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Lizinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nangy Ameree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Scott, Scott Wood
Feb 20, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Hi Jim Thank you for taking the time to provide our team with a review and your comments. We truly appreciate your feedback and it is wonderful to hear that Andrew continues to provide you with an exceptional customer service experience. We look forward to your continued support. Have a wonderful evening. Regards, Your Fraser Chrysler team

February 04, 2020

Service was fast and friendly and within reason very fairly priced. Happy here! Will come back for sure. Very well received and opened on time. More

by bcostello7
Recommend Dealer
Yes
Employees Worked With
Colleen Buchmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in service, Brett Turck
Feb 11, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Afternoon bcostello, Thank you for your five-star review rating and taking the time to provide us with your comments of your recent experience at our dealership. Our team truly appreciates your feedback and review. We are happy to see that our team was able to provide you with an exceptional customer service experience and we look forward to seeing you again. Have a great afternoon. Regards, Your Fraser Chrysler team.

January 20, 2020

Such friendly staff Took my car in for testing/new battery without having an appt. but friendly staff managed to get work done over 2 days squeezing my needs in with thei More

by Satisfied Senior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Van drivers Brian and (unknown), Craig McDonald, Raj Persaud
Jan 21, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Good evening Satisfied Senior, Thank you for taking the time to review your recent experience within our service department. We truly appreciate your feedback and comments. Our team works hard to accommodate as best as they can and we are happy to hear that they were able to get your vehicle back on the road safely. We look forward to assisting you in the future. Have a great evening. Regards, Your Fraser Chrysler team.

January 18, 2020

Repairs,planned, completed in professional manner. Easy to set up appointment. Problem easily understood by service, and well dealt with by technician. Ride for pick up well communicated and completed More

by andyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Lizinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter El-Far, Raj Persaud
Jan 21, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Thank you Andyev for taking the time to provide our team with a review of your recent visit to our service department. Our team works hard to accommodate and provide an exceptional customer service experience. We are happy to hear that the team was able to service your vehicle and get it back on the road safely. Have a wonderful evening and we look forward to assisting you in the future. Regards Your Fraser Chrysler team.

January 07, 2020

Express Lane I met with Rick at the Express Lane. He advised me of the approximate time my vechile would be completed and he did not disappoint. He recommended I t More

by SR Watson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Young
Jan 21, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Thank you SR Watson, it is wonderful to hear that our service department provided you with an exceptional customer service experience. Our team was happy to accommodate and assist with getting your vehicle back on the road safely. Thank you for choosing Fraser Chrysler as your dealership. Have a wonderful evening. Regards, Your Fraser Chrysler team.

January 02, 2020

Service Visit Great Service, No Issues, Ready on Time, Friendly Folks. Did what they said and didnt suggest anything that was not necessary. Fair Prices. Over More

by rmboyd1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didnt get names
Jan 23, 2020 -

Fraser Durham Chrysler Dodge Jeep Ram Inc. responded

Thank you rmboyd1970 for your review and comments regarding your recent visit to our service department. We understand how frustrating having to visit service can be for vehicle owners. We truly appreciate your feedback and appreciate your time. Our team works hard to provide an exceptional customer service experience and with your input we can continue to improve daily. Have a wonderful afternoon. Regards, Your Fraser Chrysler team

December 22, 2019

Recall Service Appointment Received the recall notice and called to schedule an appointment when parts arrived. Shuttle service was fantastic, and service staff are always very More

by Zelafi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Persaud, Cheryl Chamberlain
December 14, 2019

Brake Work Done Had brakes service and oil change. Had an issue in securing an appt. I had left a voice mail with the appointment coordinator and still had not receiv More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Persaud
December 13, 2019

Excellent Oil Change and Tire rotation on Irene's 2019 Wrangler Rubicon. Had an appointment. They had my Rubicon in on time and work completed promptly. Thank More

by Vogie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raj Persaud
2
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