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Finch Hyundai

London , ON

4.2
1,125 Reviews
At Finch Hyundai in London, we take pride in many things. We take pride in the fact that we've been chosen for the Hyundai Canada President's Award of Merit in back-to-back years as one of the top ten Hyundai dealerships in Canada. We take great pride in the new Hyundai cars, crossovers and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most ...
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300 Southdale Rd E

London , ON

N6C 5Y7

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Showing 1,125 reviews

November 12, 2019

Highly recommend Nick Fabiano! Nick was a pleasure to work with! He is very personable, easy to talk to, and helped me decide on the perfect vehicle for me. More

by SheriO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamal Hijazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Fabiano
November 11, 2019

Breaking 3 promises without apology Bought a car, and there was something wrong with key fob so after work, I went there to meet a KJ. He told me to come next day at 5:30 pm. I went ther More

by Elantra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
KJ El Kadri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Finch Hyundai responded

I’m sorry to hear you’re unhappy with the experience you’ve had with KJ. I understand that that must be a very irritating experience and I would love to chat with you directly about it to learn more and to make this right. Please give me a call at (519) 649-7779. Roy Kolyn Sales Manager

November 10, 2019

Nick was honest and kind. He really listened and we really felt like he cared about our situation. Im so glad we dealt with Nick! We love our new Palisade! More

by Alison & David Armstrong
Recommend Dealer
Yes
Employees Worked With
Nick Fabiano
November 06, 2019

Judy & Brian T. Enjoyable Experience Nick was very personable and knowledgeable during our recent car purchase. He was thorough and timely on following up on our questions and concerns d More

by Judy & Brian T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fabiano
November 04, 2019

Nick is a great sales representative, I would recommend him to anyone who is purchasing a vehicle at Finch's Hyundai. Nick was very patient and professional and I had a great experience thanks to him. More

by Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Fabiano
October 25, 2019

Awesome Sales representative Nick was extremely helpful in every area of selling me my car, he took time to explain every part of the sale. He was professional and courteous in e More

by Jean E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Fabiano
Oct 28, 2019 -

Finch Hyundai responded

Hi Jean! We're so pleased to learn that you had such a wonderful experience with Nick! It's great to know he could help and also that he has won your loyalty! We truly appreciate having you as a customer, and if there's anything else we can help with, just let us know!

October 25, 2019

Amazing customer service! I had a great experience here as a first time car owner! The staff were all very helpful, transparent and relatable. I experienced exceptional custom More

by Julianna McKeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jihad Chams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Finch Hyundai responded

Thank you so much, Julianna! We're so happy to hear you had such a great experience with Jihad, especially during your first-time purchase. Enjoy your new car and if there's anything else you ever need help with, please don't hesitate to let us know!

October 24, 2019

Would highly recommend Ashley Ashley was my sales person who helped me find a car I was looking for very fast and efficiently. She was very professional and knew what she was talki More

by Emily H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Townsend
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2019 -

Finch Hyundai responded

Thank you so much, Emily! We're so happy to hear you had such a great experience with Ashley! We truly appreciate your business and recommendation! Enjoy your new Elantra!

October 10, 2019

Stephanie was an amazing dealer. She had lots of energy with her patience to communicate with us through writing down and typing on computer. She showed us the information about 2019 Tucson Luxury Package More

by Tucsonlover
Recommend Dealer
Yes
Employees Worked With
Clint Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Gartly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2019 -

Finch Hyundai responded

Hi there! Congratulations on your new Tucson - we are so happy that you made the decision to purchase and we know you'll absolutely love it! Thank you so much for your kind words about Stephanie, and we're simply happy that she made your visit memorable and helpful! Enjoy! And if there's ever anything else we can do to help, please don't hesitate to let us know!

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October 08, 2019

Under no circumstances would I ever recommend Finch Hyundai. I bought a car two months ago, and realize that I had a recall on my vehicle related to my oil pan and oil sensor. I called and spoke with t More

by Krista
Recommend Dealer
No
Employees Worked With
Dana Pettit
Oct 11, 2019 -

Finch Hyundai responded

Hi Michele! I'm so sorry to hear you had such a negative experience with us. I am not entirely sure what caused our system to not show the recall on your vehicle and I apologize that that happened. I would love the opportunity to speak with you directly, so that I can get to the bottom of the issue and, hopefully, rectify it for you. Please reach out to me at mparadis@seefinchfirst.com at your earliest convenience. I look forward to speaking with you! - Micheal Paradis, Customer Care Manager

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