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Finch Chevrolet Cadillac Buick GMC

London, ON

4.8
1,241 Reviews
At Finch Chevrolet Cadillac Buick GMC, we take pride in many things. We take pride in the fact that we've been voted the Best Domestic Car Dealership in London for two straight years by readers of the London Free Press. We take great pride in the new GM cars, trucks and SUVs that we sell. We take pride in the exceptional quality and diversity of our used car inventory. And, perhaps most importantly, we take pride in the reputation that we've built throughout the London and area community as a car dealership that provides an unparalleled level of customer service. It has long been our mission to provide our customers with a level of service that far exceeds any other dealership. As such, we have assembled the most knowledgeable team of sales, service and parts experts to ensure that all of our customers needs are met, right down to the finest detail. So, whether you are in the market for a great deal on a new or used Chevrolet, Cadillac, Buick or GMC vehicle, or you're looking for competitve prices on vehicle service, parts or detailing, you have come to the right place! Happy motoring!
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640 Wonderland Rd N

London, ON

N6H 3E5

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Showing 1,241 reviews

November 29, 2017

It was easier than online shopping Brian Finch has a massive selection of trucks, I seen Craig Stott, everyone made the experience super easy. Craig was returning text messages when he More

by AdamJohns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Litt, Craig Stott
Jan 10, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the great review! We are glad to hear that you had a great experience dealing with Craig and Richard and that you're so happy with your purchase. We look forward to helping you again in the future.

November 27, 2017

Leasing made easy I previously leased my 2014 Equinox through Paul Rodrigues at Finch Chevrolet, being a close friend of the family made it easy as well to interact wit More

by kendraS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the 5-star review and for your return business! We're glad to hear that you've had so many positive experiences working with Paul and we look forward to delivering you more great experiences in the future!

November 25, 2017

Thoughtful Service I was in the dealership today for servicing and had my 6 month old with me. I was told it would be 1.5-2 hours which I was ok with. My little one star More

by Rachel
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Hofland
Jan 10, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

We're so happy to hear that our Service Department was able to get you in and out quickly and efficiently and that you were happy with your 5-star experience! We look forward to assisting you again in the future.

November 16, 2017

Financing Made Easy A co-worker recommended Finch Chevrolet to my wife and I. I went in expecting about the same service I received at our Last GM Dealer (In Kitchener). More

by xTALBITx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gonciarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordin Finch, Sam Leung
Jan 10, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

Wow, this is such a glowing review! Thanks so much for your kind words! We are so excited to hear that Justin was able to help you get out of your previous high-interest loan and into a pair of new vehicles at a much better rate! We look forward to assisting you with your automotive needs for many years to come!

November 14, 2017

Worry free, no pressure purchase We contacted Justin after hearing and ad on the radio. He was very professional and made us feel comfortable and at ease. He helped us with our financ More

by We will be back
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Gonciarz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the great review and we're happy to hear that you had such a great experience working with Justin. Remember, with our Friends & Family Referral Program we'll pay you a minimum of $200 when you send in a successful referral to us. Happy motoring!

November 13, 2017

very poor customer service in their service department We had to go into the dealership to sign the warranty paperwork. They said to let them know when we would be there and the paperwork would be ready to More

by krm85
Recommend Dealer
No
Employees Worked With
unknown
Nov 14, 2017 -

Finch Chevrolet Cadillac Buick GMC responded

Hi Katherine, Thank you for taking the time to provide feedback from your most recent visit to Finch Chevrolet Cadillac Buick GMC. I apologize that you were at the dealership for longer than you may have anticipated. I understand that I did not set any time-frame expectations and perhaps I should have done that with Linda. When you arrived to the dealership at 12:15pm, the paperwork was completed by 1pm. At that time, we require the vehicle to go through a comprehensive inspection to ensure it's in good mechanical condition. I was able to squeeze this inspection in knowing that our shop is completely booked until next week. When speaking to Linda earlier in the morning and her indicating she wanted to come in between 12:00-12:30, I wanted to be able to accommodate her arrival knowing that the visit would be longer than normal, however I did not explain this. I understand to minimize the wait time, you requested the vehicle not to be washed and therefore, I did not wash the vehicle. I did end your visit explaining the next time you are in for service, I will definitely ensure the vehicle is detailed followed by my sincere apologies knowing you were upset. If you would like to discuss further, I would be more than happy to do so. I Look forward to hearing from you, Micheal Paradis, Customer Care Manager

November 12, 2017

Wonderful Experience When is it fun to buy a car? I dealt with 2 very professional and knowledgeable men who made the experience very enjoyable. Chris S. and Richard L. Th More

by KMZ
Recommend Dealer
Yes
Employees Worked With
Richard Litt, Craig Stott
Jan 10, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the glowing review. We're glad that we were able to make the car-buying experience easy and even fun for you! Happy motoring!

November 04, 2017

AMAZING!! We would highly recommend this dealership. Jordin Finch is awesome and know exactly what we need/want. We have bought many black trucks from him and More

by blacktruckguy, bob123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordin Finch
Jan 10, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

Thank you for your kind words, your continued patronage and your loyalty! We look forward to selling you many more black trucks in the years and decades to come!

November 01, 2017

My New 2018 Sonic!! A huge Thank you to Josh D'Andrea! He is friendly, courteous , has an infectious smile and very personable. He was able to answer my endless question More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Litt, Chris Ouellette, Josh D'Andrea
Jan 10, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the wonderful review, Sue! We are happy that Josh and the rest of the staff here at Finch Chev made your purchase experience so pleasant! Enjoy the Sonic!

November 01, 2017

Fantastic experience with car purchase . Paul Rodrigues is very friendly and experienced sales. I would like to referral my friends to him if they need to purchase cars. He knows his Sh%&. More

by Cardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Rodrigues
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2018 -

Finch Chevrolet Cadillac Buick GMC responded

Thanks for the great review. We are glad that you are so happy with your experience dealing with Paul.

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