Erinwood Ford

Above and beyond I would like to send out a special "Thank You" to John Brimo of ErinWood Ford for going above and beyond his regular duties to resolve a problem that I would like to send out a special "Thank You" to John Brimo of ErinWood Ford for going above and beyond his regular duties to resolve a problem that I had with the interior of my 2016 Mustang. John stepped up to the plate to ensure the problem was resolved in a timely and professional manner. John kept me up-to date with the progress and certainly delivered what he had promised. Way to go John.....a job well done. My entire experience at Erinwood Ford has been first class. I will certainly recommend the dealership to friends and colleagues. Regards Mark More

The best way to buy a car. Doug Keen was a delight to work with. Very caring and knowledgeable. I found the process to be easy and without pressure and I would recommend Doug to Doug Keen was a delight to work with. Very caring and knowledgeable. I found the process to be easy and without pressure and I would recommend Doug to anyone. More

happy camper This is the 3rd card I have purchased from Erinwood. First two were quite a few years back, my daughter and I walked into Erinwood and said we wanted This is the 3rd card I have purchased from Erinwood. First two were quite a few years back, my daughter and I walked into Erinwood and said we wanted to purchase 2 Mustangs, one red one black. They actually thought we were joking! Agent was good. Now a few years later, I went back to purchase a new car and had the luck to be looked after by Mark and Bory. Very happy with car and not to mention the professionalism and knowledge of their cars like these 2 gentlemen. Thanks Mark and Bory! More

Excellent Service Once Again! This is the second vehicle I purchased from Erinwood Ford with Victor Chacon and once again the service I received exceeded my expectations. Victor w This is the second vehicle I purchased from Erinwood Ford with Victor Chacon and once again the service I received exceeded my expectations. Victor was very honest and knowledgeable. I highly recommend Victor to anyone interested in purchasing a vehicle. This is the fourth vehicle that we have purchased at Erinwood Ford and I would not hesitate to recommend this dealership and Victor Chacon! More

Excellent Customer Service Addy Seth actually filled in as my original sales person John Nguyen who had military responsibilities. Addy stepped up and ensured there were no void Addy Seth actually filled in as my original sales person John Nguyen who had military responsibilities. Addy stepped up and ensured there were no voids. He communicated regularly keeping me appraised of the vehicles delivery, scheduling same to my convenience and did an excellent delivery orientation. It was only later I learned Addy actually came in on his day off --solely because that was the day I requested (without saying a word to me). That speaks VOLUMES. More

Great Service - Friendly - Diligent - Attention to detail I want to thank Addy Seth for doing such a great job at helping me with this car purchase. Not only was Addy helpful, diligent and being always on the I want to thank Addy Seth for doing such a great job at helping me with this car purchase. Not only was Addy helpful, diligent and being always on the ball, he is also very friendly. Addy showcases true passion when it comes to his cars. Not only does he provide all the information we need to make our decision, he also spends the time to explain details of how to take care of my vehicle. When you are talking to Addy, you can tell he is a passionate person who wants the best for his client. One would've thought, when the transaction ended your contact with the sales rep would end immediately. Addy being Addy, sent me a follow up message with "how are you enjoying your gorgeous ride?" To many people, this might seem redundant however, this is truly the best customer service one would hope for. Overall I am extremely happy with my purchase, the icing on the cake was for me to be doing business with Addy and Carol. Addy, I hope your career lifts off like how you've lifted my spirit when you sold me my Mustang. More

Knowledgeable, Friendly, Mandarin & Cantonese Speaking It's really a terrific experience with Roxy at Erinwood Ford. Before I actually walked into Erinwood Ford for a test drive, I had contacted with Roxy It's really a terrific experience with Roxy at Erinwood Ford. Before I actually walked into Erinwood Ford for a test drive, I had contacted with Roxy over the phone and email for about one week long. When I was on site, with his great patience and friendly manner, again, he answered my questions and concerns in all the details, thanks to his more than 10-year experience in the business. Finally, he helped me make the buy decision but without any pressure from him. And certainly we loved very much the vehicle we purchased from Erinwood Ford. Thank you very much again Roxy! BTW, for those who prefer to talk to a sales rep who can speak Mandarin (???) or Cantonese (??), but not only English, you'd like to give him a call. More

**Another Great Experience** We would highly recommend this dealership to anyone who is in the market of purchasing a Ford. This has been our second new purchase in the last 3 ye We would highly recommend this dealership to anyone who is in the market of purchasing a Ford. This has been our second new purchase in the last 3 years. We had a great experience with Lem Weekes and Bory Chak the first time around and went back to do it all over again. The experience was stress free. We never once felt pressured into making the deal. Everything was explained to us in detail. If your looking to purchase a new Ford, this is the place to go and Lem is the man to see. Jason & Joanne More

Great experience Purchased a new Explorer with Vivian Szatmari's help. She was very helpful and quick in obtaining information about what vehicles and options were sti Purchased a new Explorer with Vivian Szatmari's help. She was very helpful and quick in obtaining information about what vehicles and options were still available. Very pleasant to deal with. Able to answer all of my questions. More