Erinwood Ford

Matt Trueman is the best! We are a family of 4 and all 4 of us have purchased our Fords from Erinwood and all from Matt. Myself and my 2 sons bought our vehicles from Matt one We are a family of 4 and all 4 of us have purchased our Fords from Erinwood and all from Matt. Myself and my 2 sons bought our vehicles from Matt one right after the other in 2013. My oldest son was first, then he recommended Matt to me, and then my youngest son put his trust in Matt's good hands. My wife now wanted a Ford Escape and my oldest son said "Go see Matt". Again as in usual Matt style, he took care of putting my wife into her new Escape and made it the usual enjoyable experience. Matt Trueman gets all of our strongest recommendations for anybody out there that wants to have the best and smoothest sales experience! More

Experience I dealt with Sheryle Machado, she was very professional and helpful. Everyone I dealt with, the sales manager, the finance lady and the receptionist I dealt with Sheryle Machado, she was very professional and helpful. Everyone I dealt with, the sales manager, the finance lady and the receptionist were all extremely pleasant. I bought a 2007 Nissan Murano and it was spit spot clean and all set up on delivery More

Incompetence or Willful Misrepresentation? We were looking to trade my son's 2013 Subaru BRZ (a steal with less than 17,000kms on it) to get him in to an F250. He'd found one he loved at Erinw We were looking to trade my son's 2013 Subaru BRZ (a steal with less than 17,000kms on it) to get him in to an F250. He'd found one he loved at Erinwood, and though it was older and (to my mind, not as nice) it was exactly what he wanted, and I was happy to have him in a vehicle so safe. We have a mechanic shop in the family, so I asked for an assessment on the vehicle from the mechanics at Erinwood in order to determine what we'd be looking at to safety it, as we were buying it 'as is'. We were given an estimate of around $3000 including labour. When considering that in terms of our own cost, I could live with that and was confident in the truck we were looking at. Sadly, that 'assessment' was, at best incompetent, or at worst a willful misrepresentation on the part of Erinwood Ford. Some items were clearly just not even correct - they'd quoted for ball joints, when it was actually the wheel bearing hub assembly, a difference of over $200 more each wheel. They'd totally missed that the brake hydro boost assembly was leaking, which is part of a safety. After having our family assess the truck, we're now faced with a bill of $3000 AT COST for parts alone. Aside from the moral or ethical implications of this, it was known that I was buying this vehicle for my 17 year old son, which seems to imply that Erinwood Ford cares far more about the sale than the safety of it's customers. I realise that buying a vehicle as is it always a gamble. But most people would feel that that gamble is mitigated by having a trained mechanic provide an honest assessment of what is needed for that vehicle to be safe. If one cannot rely on that assessment to be honest and complete, it would seem better to shop elsewhere for a used vehicle. As it stands, we took a very low price for our Subaru (admittedly, our choice to do so), and in addition to the sting of the large profit someone is going to make off that vehicle, we're now looking at well over $4,000 in repairs - making this a very expensive 2004 F250. I would recommend looking elsewhere to purchase anything without a safety, and having your own mechanic assess ANY used vehicle you're thinking of buying from Erinwood Ford. I do feel I have to say that Raj Sumra, who worked with us on this sale was lovely. He wasn't pushy and he made the experience a lot more pleasant than it could have been. It's just disappointing that we should end up feeling so cheated in the end. More

Bought a new 2017 Focus Electric Mark, John and Adam took excellent care of me during the entire purchase process. I was able to obtain the vehicle equipped exactly the way I wanted. Mark, John and Adam took excellent care of me during the entire purchase process. I was able to obtain the vehicle equipped exactly the way I wanted. More

Great people to work with. Lem had a warm approach and a very personable manner. I felt that he was trying to help me get the best for my purchasing power. He was great to work Lem had a warm approach and a very personable manner. I felt that he was trying to help me get the best for my purchasing power. He was great to work with and made the transaction go smoothly. I will sing his praises to others so they also have someone to look forward to working with. Robyn was also good to work with on the financing. Very clear, helpful and professional. More

Awesome I wasn't even looking at Fords but on the recommendation of a relative I went In to see Mark. We didn't look back, Mark took the time to let us test I wasn't even looking at Fords but on the recommendation of a relative I went In to see Mark. We didn't look back, Mark took the time to let us test drive all the vehicles with no pressure tactics and he took the time to help us pick the perfect truck for us. Awesome experience overall. More

Great Service After spending the last few months searching for a new mustang I learned that Erinwood Ford has one of the largest stock of Mustangs in the country, After spending the last few months searching for a new mustang I learned that Erinwood Ford has one of the largest stock of Mustangs in the country, 129 at the time, making it very easy to find the car I wanted, It was a pleasure dealing with Vivian, keeping me informed until delivery date More

Excellent service! Willing to work with you and do what they can to make you happy. Always have the best prices of all the ford dealerships. Great service! Willing to work with you and do what they can to make you happy. Always have the best prices of all the ford dealerships. Great service! More

Excellent Service. Addy Seth is the man to go to. Addy as well as the dealership deserve nothing short of a 5-star rating. After searching almost over half of the Ford dealerships between Brampton & T Addy as well as the dealership deserve nothing short of a 5-star rating. After searching almost over half of the Ford dealerships between Brampton & Toronto, ended up at Erinwood Ford to look at a 2016 Fusion Ecoboost (Demo). Addy was the one who welcomed me and talked me through all the details about the particular car. After knowing my interest in it, Addy did an excellent job negotiating with the managers to get me just the deal I wanted, which I was really impressed with as none of the other dealerships even came close to that level of service. I spent almost over 6hours at the dealership working out things with insurance and Addy was great enough to keep me company when ever he could. Unfortunately I couldn't test drive the car I was buying as it was parked inside the dealership but again, Addy came to my rescue and got me the keys to a 2017 Fusion instead that had the same specs. Last but not the least, My biggest surprise was that neither him or the dealership pressured me or tried to change my mind into getting a 2017 Fusion instead of a 2016 as most dealerships do these days. And to me that matters a lot and I'm really glad I went there. Even the lady in finance, Carol, worked hard and fast to get me a better deal on my financing. My advice, if you're buying a Ford - go to Erinwood, if you're looking for to buy with ease and a peace of mind, make sure you go to Addy. More

Excellent experience! Martin was extremely helpful during my shopping experience from the very start. I am very pleased to have had him helping me through the process of le Martin was extremely helpful during my shopping experience from the very start. I am very pleased to have had him helping me through the process of leasing a new car. I highly recommend Erinwood Ford if you're looking to lease or purchase a new/used vehicle. More