Erinwood Ford

Effortless Transition! I recently traded in my 2014 Escape for a 2018 and could not have had a better experience. I was looking for something a little less expensive as I c I recently traded in my 2014 Escape for a 2018 and could not have had a better experience. I was looking for something a little less expensive as I commute on public transit most of the time. Mark Maguire made this experience very easy and was able to get me a vehicle in my price range almost immediately. He is the consummate professional who also responds to emails in record time. Anyone looking to buy a Ford go see Mark! More

Amazing Customer Service Well... I'm from the United States... Parkland, Florida to be exact. I visited Erinwood Ford today to purchase a vehicle for us to keep here in Canada Well... I'm from the United States... Parkland, Florida to be exact. I visited Erinwood Ford today to purchase a vehicle for us to keep here in Canada 🍁. We met with both John Isaac and Chris the Sales Manager. I must say this was the best car buying experience I have ever had. We talked, we built a relationship and we left in a vehicle. I don't even remember discussing price it was that easy. I highly recommend either of these two individuals if you're looking for a Pre-owned Ford vehicle. They might as well have been the dealer owner they took so much care into making us a customer and Ford family member for life. You are both exceptional and I hope whoever from your team that reads this recognizes you for your excellent customer service. More

Purchase of a used Toyota Sequoia I have purchased many new and used cars over the years and the experience at Erinwood Ford (the used car automall clearance section) was as good as an I have purchased many new and used cars over the years and the experience at Erinwood Ford (the used car automall clearance section) was as good as any and better than many. Orlando, Mike and Robyn were very straight up and helpful. I would certainly buy again from Erinwood if they have what I am looking for. Tom Hashem Aurora ON More

Don't Trust Them! Took my 2013 Ford Focus in for a Warranty Covered Transmission recall and was informed that my no obvious concerns car was desperately in need of $170 Took my 2013 Ford Focus in for a Warranty Covered Transmission recall and was informed that my no obvious concerns car was desperately in need of $1700 in repairs. Warranty work did need to be done (also tech said 5 others he saw that day needed to be done too and they would book me in next wk). I refused the EXTRA repairs and took it to a local mechanic who found one major issue. He said it is VERY UNCOMMON for that part to go naturally on a car this age (Gasket appeared to be torn). Total repair cost including oil change $400. Called Ford to complain and they told me to take it back to them and say these exact words "Ford Canada has instructed me to tell you that I am here for Warranty Work ONLY". If I ever have to go back to this dealership for warranty work I will take it to another mechanic first for a once over. More

Great Experience This is the third Vehicle I have purchased from Doug Keen at Erinwood. He has always gone the extra mile and it has been great purchasing from him He This is the third Vehicle I have purchased from Doug Keen at Erinwood. He has always gone the extra mile and it has been great purchasing from him He is very knowledgeable and attentive. Would recommend to Doug and Erinwood to anyone. More

Erinwood is excellent I generally knew what I wanted in a truck. Kyle at erinwood helped me order the perfect truck. He answered all my questions quickly and accurately. Ma I generally knew what I wanted in a truck. Kyle at erinwood helped me order the perfect truck. He answered all my questions quickly and accurately. Made the whole process very simple. I would highly recommend erinwood to anyone. It was worth the drive to city as my local dealership let me down. More

Lunch break again? Second time I have brought my vehicle in for service and have had an issue. First visit, I was told my tires were rotated (on the paperwork) when they Second time I have brought my vehicle in for service and have had an issue. First visit, I was told my tires were rotated (on the paperwork) when they actually weren't done. Regardless of the wear on the tires, do NOT indicate that a service has been completed when it hasn't. Both recent visits, my vehicle was finished within a timely manner, but my service person was "on lunch" and hadn't "gotten around to calling me yet". (Direct quote) Is it not possible for another person to make calls when vehicles are ready? Today it was 2 hours for an oil change and only because I saw my vehicle in the lot did I know it was done. I am not pleased with the service, and although the building is beautiful, I'll likely purchase my next vehicle elsewhere. More

Ecosport Lease my car three years ago. Had a great experience. Came back it was a brand new echo sport. Ordered it had a great time figuring out which one was Lease my car three years ago. Had a great experience. Came back it was a brand new echo sport. Ordered it had a great time figuring out which one was for me. Mark Maguire did his best to deal with every situation perfectly. More

BMW X1 Martin is a very kind, understanding salesperson. I neither felt pressured or pushed into purchasung this vehicle. Martin made this experience very ea Martin is a very kind, understanding salesperson. I neither felt pressured or pushed into purchasung this vehicle. Martin made this experience very easy. I would recommend Martin and the Erinwood Ford team to my friends and family looking to purchase a vehicle. Thanks Dianne More

#1 Ford Dealership ! My husband and I are very PLEASED with the purchase of my Ford Edge! Ive had no issues at all since Ive purchased it. It runs AMAZING! Thanks to John My husband and I are very PLEASED with the purchase of my Ford Edge! Ive had no issues at all since Ive purchased it. It runs AMAZING! Thanks to John Isaac!, an AWESOME Sales Rep couldn’t of asked for a better person! He made us feel like weve been buddies for years. Now thats what I call GREAT CUSTOMER SERVICE! Overall we are very PLEASED with Ford. I definately RECOMMEND Ford as your NUMBER 1 DEALERSHIP! P.S hey John if you read this message, I may drop in one day to purchase another beast! Cheers!! Diana&Nick More