Erinwood Ford

Wow! I am blown away with Mark’s attention to his customers! He follows up with me on a regular basis & I know he isn’t get paid for it! He greets me with a sincere & enthusiastic welcome each & ever customers! He follows up with me on a regular basis & I know he isn’t get paid for it! He greets me with a sincere & enthusiastic welcome each & every time I am at Erinwood Ford for service. Mark introduces me to any staff who happens to walk by just so I will know someone will help me out if he isn’t in that particular day! Mark is a treasure & I am richer for knowing him! More

Leased a 2019 F-150. The entire process went very smoothly and I was quite happy overall. The only reason I didn't rate it as 5 stars was a delay of nearly 4 weeks over the estimated delivery date. I smoothly and I was quite happy overall. The only reason I didn't rate it as 5 stars was a delay of nearly 4 weeks over the estimated delivery date. It was apparently a shipping issue with Ford. Mark and Victor were a pleasure to deal with. More

Recently had our 15 Mustang in for service and everything was handled without fuss with Etta. Ran into our sales consultant Mark Maguire in the waiting room who promptly came over and asked how things were was handled without fuss with Etta. Ran into our sales consultant Mark Maguire in the waiting room who promptly came over and asked how things were with the car and how the family was. Nice to be remembered 3 years after a purchase as a valued customer! More

Hands down the best sales representative I've ever dealt with. I personally transacted with Mark Maguire 3 times at the dealership. He takes care of his customers regardless if they're new or returning. I'm with. I personally transacted with Mark Maguire 3 times at the dealership. He takes care of his customers regardless if they're new or returning. I'm not loyal to any OEM, but I am loyal to great customer service! Thank you (Mark) for being yourself and genuinely taking care of your customers even almost a year post-sales. I got my windows tinted when I picked up the car earlier this year. One of the tinted windows started to peel, probably from excessive use on my end; I called Mark and he said not to worry and he took care of the rest. Many thanks! More

Prompt and efficient Vibration in steering needed attention! Other Ford dealers were booking in 30 days. Erin booked within 7 days. Dropped car off overnight, was infor Vibration in steering needed attention! Other Ford dealers were booking in 30 days. Erin booked within 7 days. Dropped car off overnight, was informed of the problem, and solved, paid by phone and picked up after my work. That is efficient! Well done and thank you! More

Great Customer Service I brought my truck in for service and all of the items were repaired swiftly, and correctly. The Sales Team even buffed out some minor scratches that I brought my truck in for service and all of the items were repaired swiftly, and correctly. The Sales Team even buffed out some minor scratches that I mentioned. More

Yousseff made the process of buying a used car straight forward and seamless. We found him to be genuine and honest and thank him for his service forward and seamless. We found him to be genuine and honest and thank him for his service More

New car purchase I have been buying from and servicing my vehicles at Erinwood Ford for over thirty years and have found the personnel to be professional, knowledgeabl I have been buying from and servicing my vehicles at Erinwood Ford for over thirty years and have found the personnel to be professional, knowledgeable and friendly . More

Great customer service Brad Cruickshank, Victor Chacon and Mary Murphy were fantastic. I was in a rush to get into a new car and they made it happen and I felt comfortable Brad Cruickshank, Victor Chacon and Mary Murphy were fantastic. I was in a rush to get into a new car and they made it happen and I felt comfortable the whole time. Brad Cruickshank was great at emailing me options before I headed into the dealership and he got me all set up with Victor Chacon. Victor Chacon helped me to see all my options and took the time to answer all my MANY questions without getting frustrated, no pressure at all. Mary Murphy helped me get all my finances in a row, it was quick and I didn't have any pressure to buy and warranty, It was a great all around experience, my only regret is that I did not purchase my last Ford Edge there. More

I highly recommend going to see Martin After having a horrible experience trying to purchase a vehicle at another dealership, I walked into Erinwood Ford and met Martin. I explained the sit After having a horrible experience trying to purchase a vehicle at another dealership, I walked into Erinwood Ford and met Martin. I explained the situation and told Martin what I was looking for. Martin made it happen. He completely changed the car buying experience. Martin went above and beyond to ensure that this car buying experience was a positive one. I highly recommend going in to see Martin. Thank you once again. More