Erin Park Lexus - Service Centre

Good service Bought the winter tires and did the maintenance here. Received very good customer service. Responsible for any recommendations. No push or tricks Bought the winter tires and did the maintenance here. Received very good customer service. Responsible for any recommendations. No push or tricks to sold me unnecessary additional product or services. More

Excellent!! I cannot stop thinking that I am lucky to have a great service team looking after me. Carly and Sid have always been amazing to work with. Thank you I cannot stop thinking that I am lucky to have a great service team looking after me. Carly and Sid have always been amazing to work with. Thank you More

Best service as usual Thank you Carly Tam for another incredible experience. Thank you for not only sourcing and researching the best winter tires, but looking into and mat Thank you Carly Tam for another incredible experience. Thank you for not only sourcing and researching the best winter tires, but looking into and matching tire prices so I could feel confident that I got the best for the best price. Carly always treats me like family, so grateful for the service I receive from her everytime. She is the best! More

Excellent Service As Always The whole service team at Erin Park Lexus is outstanding. Your level of customer satisfaction has not dropped a bit in the last 14 years. Keep up the The whole service team at Erin Park Lexus is outstanding. Your level of customer satisfaction has not dropped a bit in the last 14 years. Keep up the good work. Madiha has provided outstanding service. She is a very dedicated service adviser with a ever smiling personality. More

My Compliments to Carly Carly has provided outstanding client service to me over the years taking care of all of my scheduled maintenance and other service appointments. A bi Carly has provided outstanding client service to me over the years taking care of all of my scheduled maintenance and other service appointments. A big thank you to Carly and the entire service team! More

Exemplary Service Sid and his staff have looked after my vehicles for over 10 years and still manage to raise the bar on quality of service! I have never experienced t Sid and his staff have looked after my vehicles for over 10 years and still manage to raise the bar on quality of service! I have never experienced that level of personal care in any dealership or for that matter any other business. While I am happy with the product, it’s the service that not only keeps me coming back but has me referring friends and family. You guys are great! More

Top Notch Service Had a large service completed on my IS250awd. Carly Tam was extremely thorough, knowledgeable, professional and courteous. She kept me informed alon Had a large service completed on my IS250awd. Carly Tam was extremely thorough, knowledgeable, professional and courteous. She kept me informed along the way, and provided the detail information on what was required. A pleasure to deal with. More

Best Lexus Dealership Erin Park Lexus is the reason why I keep buying Lexus. Both the sales and service team is second to none. Much better experience compared to Audi a Erin Park Lexus is the reason why I keep buying Lexus. Both the sales and service team is second to none. Much better experience compared to Audi a few days ago. More

Customer Service Paul Machado was very helpful in accommodating me at short notice for a service call as well he was very courteous and explained the benefits of the s Paul Machado was very helpful in accommodating me at short notice for a service call as well he was very courteous and explained the benefits of the service under taken More

Customer Experience Excellence Epitomized yet again. Brought our 2010 RX 450h in for service and tire rotation/seasonal. Have done so religiously since acquiring the vehicle at EPL back in summer 2010. W Brought our 2010 RX 450h in for service and tire rotation/seasonal. Have done so religiously since acquiring the vehicle at EPL back in summer 2010. We continue to enjoy this vehicle immensely, but a big part of that enjoyment originates with the service experience delivered by the team, in our case, starting with Paul M. and now Carly T. Without getting into details, suffice to see we are treated fairly, and with respect and courtesy at each and every interaction, and this past week's visit was no exception. The car is getting older and requires more and more in the way of ongoing service (as they tend to over time), but unlike with other vehicle brands, I still feel as though we are treated the same as we were when the car was brand new, which only leads to a greater sense of loyalty to the Lexus brand over time. Believe it or not.....I actually look forward to bringing our second (Lexus) vehicle in for seasonal tire change and service in a couple of weeks! Thanks again to the team, with a special recognition for the standout performance of Paul and Carly! More