Elite BMW

I’ve been buying BMWs since the 90s, on my 5th now and I’ve never met someone like Mr. Ali Assi. He really demonstrated a new level of customer service when my car broke down on me and followed up to make I’ve never met someone like Mr. Ali Assi. He really demonstrated a new level of customer service when my car broke down on me and followed up to make sure everything was handled, my next BMW will be through him More

Great customer service. Professional staff and very polite. Car washed which is very appreciated. Follow up by email Professional staff and very polite. Car washed which is very appreciated. Follow up by email More

Ali Assi is a pleasure to work with , he takes customer service to another level , great job service to another level , great job More

Great dealership! I drive from London to Ottawa to purchase my vehicles from this dealership. Between myself and immediate family 12 BMWS in since 2021. I drive from London to Ottawa to purchase my vehicles from this dealership. Between myself and immediate family 12 BMWS in since 2021. More

I had the pleasure of experiencing exceptional service from Ali Assi, a truly remarkable sales representative at BMW. From the moment I stepped into the dealership to the finalization of my purchase, Ali from Ali Assi, a truly remarkable sales representative at BMW. From the moment I stepped into the dealership to the finalization of my purchase, Ali went above and beyond to ensure that my car-buying journey was nothing short of extraordinary. First and foremost, Ali's professionalism and extensive knowledge of the BMW lineup were truly impressive. He took the time to understand my needs, preferences, and budget, and then meticulously guided me through the various options available. His expertise and genuine enthusiasm for the brand were evident, making the entire process both informative and enjoyable. What truly set Ali apart was his unwavering dedication to customer satisfaction. He actively listened to my concerns and addressed each one with utmost care and attention. Ali never rushed or pressured me into making a decision, always encouraging me to take my time and providing valuable insights along the way. His patience and understanding were truly commendable, creating an environment of trust and transparency. Furthermore, Ali's dedication did not end with the sale. He followed up after the purchase to ensure that I was fully satisfied with my new BMW. His genuine interest in my satisfaction and willingness to address any further concerns or questions reaffirmed my trust in his professionalism and commitment to customer care. In conclusion, Ali's outstanding service as a sales representative at BMW deserves the highest praise. His deep knowledge, exceptional customer service skills, and genuine passion for providing an exceptional experience made my car-buying journey truly memorable. I wholeheartedly recommend Ali to anyone seeking a seamless, informed, and enjoyable car-buying experience. Thank you, Ali, for going above and beyond in delivering excellence at every step. Your dedication and professionalism are a true reflection of BMW's commitment to customer satisfaction. More

I have dealt with the same 3 folks for 7 years. Love it. Thank you! Love it. Thank you! More

Excellent service, Service advisor very courteous. Car washed which is highly apprecusted. No hesitation to recommend my friends. Car washed which is highly apprecusted. No hesitation to recommend my friends. More

Great place to buy! Loving my new BMW 4 Series! Fast, professional, extremely polite staff that make you feel like family! Loving my new BMW 4 Series! Fast, professional, extremely polite staff that make you feel like family! More

Service Visit. on March 16. My service adivsor, Joe Soublière. Although, there are other service advisors, I do appreciate and fell more at ease indealing with the s on March 16. My service adivsor, Joe Soublière. Although, there are other service advisors, I do appreciate and fell more at ease indealing with the same one. In time, we learn to understand each other how one works and what the other is looking for. Although this visit was to change the tires, the technician saw an upcoming problem with my front breaks. A video was sent for me to see the issue and to make a decision. Mr. Soublière and I discussed it for the next step. I have been a loyal client of Elite since 2011. I would to thank Mr. Soublière, the technician and the gentlemen who greats us when we come in, he may be in the shadow but he is part of the team who make the expecriance pleasant. Danielle More

Great Job guys ! !! See you at next visit . Loved the updates on the service . Knew exactly what to expect !! See you at next visit . Loved the updates on the service . Knew exactly what to expect More