Eastside Kia

1st service on new vehicle Garett was a pleasure to deal with. It was a great 1st experience. I will continue to bring my vehicle to you guys. Thank you Garett was a pleasure to deal with. It was a great 1st experience. I will continue to bring my vehicle to you guys. Thank you More

Great service and friendly staff:) We got our vehicle fixed with new tires and a few other SUV fixes. The service was welcoming in the service department and the dealership was clean, We got our vehicle fixed with new tires and a few other SUV fixes. The service was welcoming in the service department and the dealership was clean, and conveniently had a shuttle ready early in the morning and dropped me off & pick up at work at a reasonable time. The shuttle driver, Len was so awesome, very friendly - professional and made the experience going to Kia a memorable one. Our vehicles service was done in a timely manner. My only issue was that our settings in our SUV weren't as they were when we dropped it off, eg. Temperature and time etc. But it's fixable on our end. That's minor. Also maybe asking if we want to keep the tires and the bringing back in to torque, other then that, everything else was great, price was reasonable as well. I do recommend this dealership! More

Follow up was great The salesperson I met originally followed up in a friendly , professional manner. I returned to the dealership several times to discuss options. I lik The salesperson I met originally followed up in a friendly , professional manner. I returned to the dealership several times to discuss options. I liked the features on the car. More

Good customer service . Knowledgeable Service Advisor able to work with customer on service needs. Always good courteous driving staff able to drop off and pickup customer . Knowledgeable Service Advisor able to work with customer on service needs. Always good courteous driving staff able to drop off and pickup customer in a timely manner. Excellent service!!! More

Terrific Experience! When I was last in Calgary and went to look at vehicles I encountered an extremely helpful salesperson at your dealership. She made me feel completel When I was last in Calgary and went to look at vehicles I encountered an extremely helpful salesperson at your dealership. She made me feel completely comfortable and was very engaging and easy to talk to. I have had negative experiences in the past purchasing my vehicle and Manette was knowledgeable and included me in the conversation and not just my husband. A truly enjoyable experience and when I am ready to purchase I would absolutely go back and look for Manette! More

No hassle experience My experience at Eastside Kia was great. Gerald was super from start to finish...no pressures...great personality. Linda in finance was super knowle My experience at Eastside Kia was great. Gerald was super from start to finish...no pressures...great personality. Linda in finance was super knowledgeable as well. Got a used 2012 Kia sportage that looks and drives like new. More

Great experience! As a female, I have had many negative experiences over the years when buying a car. Even when I was the one buying the car, the salesman often would t As a female, I have had many negative experiences over the years when buying a car. Even when I was the one buying the car, the salesman often would talk to my husband and mostly ignore me, I have even walked away without buying when I felt too patronized and invisible. My experience at Eastside was so different. The people we dealt with were friendly, knowledgeable and made this a very positive experience by talking to both of us, by creating such a warm environment. We would highly recommend this dealer and specifically Sonny, Erin, Louie and Linda. More

Dishonest, will take advantage of anyone Went here to purchase a used car. Was ensured the warranty I purchased was Bumper to bumper all inclusive. First issue: when we initially went to Went here to purchase a used car. Was ensured the warranty I purchased was Bumper to bumper all inclusive. First issue: when we initially went to test drive the vehicle, the battery was dead. Salesman ensured me that the battery would be checked before final sale. Second issue: a few weeks after purchasing this vehicle, noticed it was profusely leaking oil. Took the car in to be repaired, and had to fight with them over an hour for them to agree to fix the leak. Which was inspected by a private mechanic before hand, and determined to have exsisted before I purchased it. Meaning it was not properly inspected at the dealership before purchase. After waiting 3 hours for the leak to be repaired, I tried to start my vehicle to drive out of the service bay, and it would not start. Battery was completely dead. This indicates the battery was not tested at the previous date, or during the inspection. Lastly , recently got the oil changed at Kia City and there was another oil leak (according to the mechanic at Kia city, was apparent before , and not appropriately fixed) When I asked east side to fix this once again, they refused. Stating it was not their problem. Do not purchase a used vehicle from this location. If you do I highly recommend getting a private vehicle inspection done before hand, and make sure they give you a paper copy of your warranty before you sign anything. A paper copy of the exact terms of my warranty was not provided to me upon signing. Very crooked sales people. True used car salesman stereotype. More

Dishonest I spent the better part of Halloween day purchasing a new Sorrento. The salesman I worked with was great, helped get me the exact vehicle I wanted. Th I spent the better part of Halloween day purchasing a new Sorrento. The salesman I worked with was great, helped get me the exact vehicle I wanted. That said, I made the mistake of not getting the yellow copy of the purchase contract when I signed it and after they had taken a $2500 deposit from me the salesman returned to tell me that the sales manager had removed half of the standard dealer additions (that come with every vehicle they sell) since they had given me such a good price. That was done AFTER I had signed the deal and they had my money. That is dishonest at best, a couple of other words come to mind but I will reserve those for friends and family that ask me about my new Kia and I tell them to use a different dealer. More

Just seemed they wanted extract every buck they could I went to the dealership to purchase a new vehicle, and went with a new Optima due to a sale. When it came time to negotiate price, the salesman start I went to the dealership to purchase a new vehicle, and went with a new Optima due to a sale. When it came time to negotiate price, the salesman started by negotiating in terms of monthly payment only, ignoring the sale price and instead opening with a payment that was around twice that of the advertised sale. He aggressively pushed a VAP package which was full of of things that I didn't need like nitrogen filled tires and wheel lock nuts, even going so far as to state that "We basically don't sell vehicles without VAP." Once price was settled the finance guy pushed hard on other extras like payment protection insurance that would nearly double the payments on the vehicle. He kept pushing until I told him that, look, I'm just not interested. It seemed that all they cared about was extracting every possible dollar they could out of me. Not recommended. More