
Eastside Dodge Chrysler Jeep Ram FIAT
Calgary, AB
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852 Reviews of Eastside Dodge Chrysler Jeep Ram FIAT
NEW 2015 DODGE RAM 1500 My husband and I visited several dealerships before we came to East-side Dodge. I can’t forget that day because it was a very hot day, 33 degrees. We My husband and I visited several dealerships before we came to East-side Dodge. I can’t forget that day because it was a very hot day, 33 degrees. We started looking for the truck my husband wanted to purchase, I remember Aaron Henderson was driving a Ram, he stopped the truck and asked us if we had been helped which we said that not yet. Aaron suggested “why you guys don’t go inside and be a little fresh and we can talk about what you would like to buy. Aaron’s attitude and professionalism went above and beyond what we expected because he answered all our questions and gave us a chance to talk alone and take the best decision. If someone ask me about a dealership I would be really proud to said “come to Eastside Dodge and talk to Aaron Henderson amazing person” Mi esposo y yo visitamos muchos consecionarias de coches antes de venir a Eastside Dodge. Yo no puedo olvidar ese dia porque hacia mucho calor, 33 grados. Nosotros empezamos a ver la camioneta que mi esposo queria comprar y recuerdo que Aaron Henderson estaba manejando una Ram, el paro la camioneta y pregunto que si ya habiamos sido atendidos a lo cual respondimos que todavia no. Aaron sugirio que porque que no ibamos adentro para estar un poco frescos y poder hablar sobre lo que nos gustaria comprar. La actitud y profesionalismo de Aaron fue mas alla de lo que mi esposo y yo esperabamos. Aaron contesto todas nuestras preguntas y nos dio la oportunidad a mi esposo y a mi de tomar la mejor decision a solas. Si alguien me pregunta sobre una consecionaria de coches yo estaria muy orgullosa de decir “East side Dodge y habla con Aaron Henderson, excelente persona” More
Terrible, rude, don't care about clients After having a salesman try to push me into a new 2014 model that has sat on the lot for over a year and making for an uncomfortable experience when I After having a salesman try to push me into a new 2014 model that has sat on the lot for over a year and making for an uncomfortable experience when I wanted to look at prices for 2015 models, Brent Walker who is the GM could not be bothered to listen to my concerns. After receiving appalling and rude service from a salesman and said he didn't care if they lost my business because they get plenty of others with their sales tactics. Brent Walker was the most tactless and rude sales manager I have ever met and basically told me he did not care if I didn't like the salesman's approach. I realize being dressed in my weekend yard work clothes made it appear that I may not have money but it is pretty disgusting that this kind of treatment goes on... things are not always as they appear Brent and you should stop judging customers by looks only and start treating everyone with the respect they deserve. I asked to speak to someone above him like the owner and he said he wouldn't even give me any way to contact them because they don't care about individual customers like me. This dealership should be ashamed of this treatment of customers and if it is true that the owners don't care they need to rethink their business plan because this is short sighted. (business owners know the value of creating a good experience Brent so I have to believe that the owners would care to know the rude and disrespectful you are in your treatment of customers) More
Customer Service I saw the advertisement in the newspaper; decided to check it out online and in person for a used vehicle. I had planned to finance one of their chea I saw the advertisement in the newspaper; decided to check it out online and in person for a used vehicle. I had planned to finance one of their cheapest trucks, thinking that I just wanted to get any vehicle I could afford. Jason Scott contacted me online after I started a search of their website. He took control right away to get me to the dealership and started on getting me a good vehicle. After going through my financial and life situation, he helped me see an alternative I hadn't considered. He explained right from step one to the end what he suggested, and I had no problem understanding the process. I ended up leaving with a newer Chevy Trax... and sooner than I thought I would. Also, I had cash back to bring down my credit cards to a very manageable level. Once the process was started, it was very quick. Insurance was taken care of from the dealership, and a plate provided to allow me to get registration. Jason was on the ball the whole time... And Glenn from finance as well. I felt more like a valued person than I had in a while, since they focused on me in a positive way and placed me in a new situation that I feel a lot better in. I came in straight from work that first day... work clothes, backpack, riding a bicycle (my only transportation at the time)... and on that day and the following days, I felt it didn't matter. Previously, I had circled dealer lots on my bicycle with salemen ignoring me, but Jason made up for that big time. More
purchased a new 2015 ram 1500 sport overall the whole experience was very good for us, everyone was very professional and made us feel our time was valuable, very pleased with the qualit overall the whole experience was very good for us, everyone was very professional and made us feel our time was valuable, very pleased with the quality of the truck and we look forward to dealing with jake and the team at Eastside dodge again. More
Technically know how...very freindly environment My experienced at Eastside Dodge was amazing. We had just purchased a 2015 Dodge Caravan 5 days ago. Mohammed Kettana was our Sales person and he felt My experienced at Eastside Dodge was amazing. We had just purchased a 2015 Dodge Caravan 5 days ago. Mohammed Kettana was our Sales person and he felt us special. He respond all our questions in a timely fashion without sarcasm. More
Total satisfaction. From the time my husband and I enter this dealership and meet Matt Menane we knew we were in good hands. We got everything we wanted, expected and mor From the time my husband and I enter this dealership and meet Matt Menane we knew we were in good hands. We got everything we wanted, expected and more. The same goes for when we meet Mike Menane. They were both so perfessional and friendly we could not ask anything more. Thank you both so much! Bev & Russ Piercey More
Excellent experience purchasing from Eastside dodge Very professional approach dealing with Eastside. All my inquiries were answered promptly and at no time did i feel pressured into the sale. I w Very professional approach dealing with Eastside. All my inquiries were answered promptly and at no time did i feel pressured into the sale. I would recommend this dealership for anyone in the market for purchasing a new or used vehicle. More
Excelent customer services I would like to express my appreciation and my gratitude and great customer services that Jake Pheasey had provided me dealing with my concerns with t I would like to express my appreciation and my gratitude and great customer services that Jake Pheasey had provided me dealing with my concerns with the used Truck I have bought in June 2015. His attitude and professionalism went above and beyond what I expected. Also I would like to thanks the effort of the finance manager Danny to make easier dealing with your company More
It was a very positive experience. We are VERY pleased with our new Dodge Caravan. Derek Pheasey's service and knowledge of the vehicle was outstanding and we were quite comfortable dur We are VERY pleased with our new Dodge Caravan. Derek Pheasey's service and knowledge of the vehicle was outstanding and we were quite comfortable during the transaction. We will be pleased to to recommend Derek to anyone who is looking for a vehicle. More
Excellent The first person i talked to about the vehicle was Josh Saunders I believe, he was very helpful towards me and made things happen fast, i can tell he The first person i talked to about the vehicle was Josh Saunders I believe, he was very helpful towards me and made things happen fast, i can tell he was a down to earth kinda guy which i respect, i didnt give much notice about coming in and he was busy which i understand, but he set me up with Derek Pheasey. He knew us before we even got in the store, it was very nice meeting with him, he was very helpful and patient beings i had a 2 year old running around everywhere. The thing i liked about Derek was that he was honest with me and didnt beat around the bush like most of the sales people i have dealt with in the past. I really enjoyed dealing with Derek for my purchase, and to finish off the deal i dealt with Derek Mcleod for financing, he was a very nice guy, and quick and efficient...just da way i like it, he had everything ready to go...and last but not least Alexandra Brayne, she explained the dealership to me, which was nice, she also took the time to show my wife everything about the Bluetooth Handsfree stuff and hooked up her phone, she explained everything in depth but also in a very timely manner, very nice lady.. So all in all, to be honest this is the first dodge i have ever purchased ( I've always been a ford guy) haha, sorry! But honestly this was the best experience i have had at a dealership ever (no joke) and if i can convince my wife down the road that its a neccesity for me to have a jeep wrangler then i will definately be contacting Derek or Josh to see if we can work a deal!!! More