Eastside Dodge Chrysler Jeep Ram FIAT

Best Purchase Jamie was excellent in the purchase of the almost new Jeep. From showing us the vehicle to doing the paperwork. The customer service was above and be Jamie was excellent in the purchase of the almost new Jeep. From showing us the vehicle to doing the paperwork. The customer service was above and beyond when the vehicle We purchased on Tuesday was kept in the shop until Friday when we picked it up because of the hailstorms in the area. Alex meet with us today as Jamie was away. I will have no problem recommending either of them to friends and neighbors Lorna Rasmussen More

Great customer service, excellent Jeep Jake was great help in purchasing my first brand new vehicle. He assisted my needs above and beyond expectation. Even after I purchased the vehicle, h Jake was great help in purchasing my first brand new vehicle. He assisted my needs above and beyond expectation. Even after I purchased the vehicle, he remains available with either a text message or a call. If I ever have a friend, family member, or co-worker looking for a new vehicle I will recommend Jake and Eastside first. More

Excellent Experience I've always had an excellent experience dealing with Eastside and Luke has always been extremely helpful and knowledgeable about the vehicles. I woul I've always had an excellent experience dealing with Eastside and Luke has always been extremely helpful and knowledgeable about the vehicles. I would buy from Eastside and Luke again. More

Bad. Condensending attitudes, over charging Dropped my truck off at 7:45am for a booked appointment. At 5pm I call and get hung up on twice before finally getting an answer, which was my truck i Dropped my truck off at 7:45am for a booked appointment. At 5pm I call and get hung up on twice before finally getting an answer, which was my truck is all done and she has no idea how long it has been done for because they are so very busy. Which is of course a perfectly fine excuse in their minds, nobody else is busy except eastside dodge and needs their vehicle for something. The lady I am talking to now starts to get upset with me, stating its not her responsibility to call me, it's the service manager who did the work. She was not helpful what so ever and not even an apology, just got a "were busy deal with it" attitude. So I call back and ask to speak to the manager on call. Things start to get better here, but not for long. I explain my problem and he is apologetic, and offers me a small discount. Ok fine, this is the 3rd time I've had issues here and first time I have complained, I understand it's summer and it is busy. The issues were small before, including them changing my air filter and rotating tires without my permission and then charging me for it. So I go in to pick my truck up around 7pm, look at the bill quickly and see the 50$ taken off, ok cool. Look at the bill more closely to find a miscellaneous charge for 50$. I ask what it is and nobody there can explain it, we make our way to the manager who is on call office, he can't explain it, he looks at me like I'm an idiot and in a condescending voice says "we already gave you 50$ off what exactly is the problem here?" Finally a helpful employee steps in, and calls a service person to ask what exactly the charge is for. Still no real explanation just a charge from Chrysler for things like topping up fluids that they can do nothing about. What exactly was the charge for? Whatever it was I DID NOT WANT IT, I wanted done only what I asked for not extra stuff. Fine, pay the 516$ bill just to get out of the place (I was quoted just under 500$ at 8am this morning, really it was 566$ before the 50$ off). Get home check all my other paperwork from Eastside dodge NO 50$ miscellaneous charge ever before. My truck is off warranty in just under 10k km's and I can without a doubt say I will never buy another vehicle from Eastside, I love my Dodge Ram, but these guys may have turned me off Chrysler forever. Worst service I have received in a long time. Do not give these guys any business, they are just to busy for you anyways. More

Wilcox/ Eastside Dodge I enjoy coming to Eastside Dodge no matter the reason, I feel I get treated as a person and not as a number which I've felt at other dealerships in th I enjoy coming to Eastside Dodge no matter the reason, I feel I get treated as a person and not as a number which I've felt at other dealerships in the past. Everyone is always happy and kind and very professional. I also find everyone I deal with works very hard for my business and I like the no xxxxxxxx routine my salesman and finance people are very straight forward which I like cause I hate it when people seem like there beating around the bush. So good work Eastside and keep up the good work I look forward to a long relationship to purchasing new vehicles from you all til the end that I'm not able to drive anymore. More

very good job Jamie was very pleasant and patient to deal with. he was very efficient and gave good information about the jeep Cherokee limited edition we decided Jamie was very pleasant and patient to deal with. he was very efficient and gave good information about the jeep Cherokee limited edition we decided on. Very good job, thanks a lot More

Excellent service Terry Langdon is very professional in dealing with the customer , he will give you all the options to satisfy want type of car you want. Good job terr Terry Langdon is very professional in dealing with the customer , he will give you all the options to satisfy want type of car you want. Good job terry and more power More

excellent customer service for first time truck owner looked at several dealerships but when I came across east side dodge the excellent customer service helped me find exactly what I was looking for! tha looked at several dealerships but when I came across east side dodge the excellent customer service helped me find exactly what I was looking for! thank you east side dodge!! More

Cared about my opinion. Loved my experience. My calls were promptly answered. When I went to visit the dealership I was attended to right away. All my questions were answe Loved my experience. My calls were promptly answered. When I went to visit the dealership I was attended to right away. All my questions were answered and the salesperson went above and beyond to show me various jeeps that would suite my needs and price. There was no pressure to buy and I felt like the salespeople really wanted me to be happy with my selection. When I did decide to purchase I had very prompt assistance with financing and all my questions answered the same day. When I came to pick up my vehicle all the options for financing,waranty and service were thoroughly explained. Rob stayed with me to explain all the features and details of operating my new jeep and I felt very comfortable driving it away. Including setting up my phone!! More

Great, fast and honest Always friendly and take care of whatever you need as fast as possible. A level above all other dealerships I've experienced. Never feel like you are Always friendly and take care of whatever you need as fast as possible. A level above all other dealerships I've experienced. Never feel like you are getting ripped off. More