Durham Kia

Customer service The staff are very friendly and try to make sure you in and out as quickly as possible. They explain everything they have done to your vehicle and sug The staff are very friendly and try to make sure you in and out as quickly as possible. They explain everything they have done to your vehicle and suggest what needs to be done. With this though they don’t push you into the work. More

Quick oil change The parts sevice desk was very quick to get my Soul in for its oil change and back to me. Definitely recommend Durham Kia to family and friends The parts sevice desk was very quick to get my Soul in for its oil change and back to me. Definitely recommend Durham Kia to family and friends More

Ali is wonderful Our salesman Ali was top notch; friendly, professional and very patient. He answered our many questions and made the process very easy and enjoyable. Our salesman Ali was top notch; friendly, professional and very patient. He answered our many questions and made the process very easy and enjoyable. Great job Ali! More

Sinto Had an excellent experience at Durham Kia. My sales man was Ali and had got an excellent service at Durham Kia. Ali was so professional and explained and helped to find Sorento of my choice. My sales man was Ali and had got an excellent service at Durham Kia. Ali was so professional and explained and helped to find Sorento of my choice. More

Outstanding service! Love our new ride! Such an easy process. Amazing customer service, thank you Brad. You made everything so smooth. Perfect car for our busy lives! Love our new ride! Such an easy process. Amazing customer service, thank you Brad. You made everything so smooth. Perfect car for our busy lives! More

Great experience Buying a new vehicle was painless (except for the payments), especially all the sales and support staff. Stalon Lambert, Noni, Dave and Kevin. I kne Buying a new vehicle was painless (except for the payments), especially all the sales and support staff. Stalon Lambert, Noni, Dave and Kevin. I knew we were in the right place to make it happen. Purchased a Sorento, and was so amazed at the knowledge of Stalon. I recommend this Dearlership for anyone looking to buy a Kia. Looking forward to their followup meetings every couple of months. As I understand these meetings of new owners, they would be extremely helpfully in getting to know your vehicle and the Kia staff. THROUGHOUT THE WHOLE PURCHASE PROCESS IT FELT LIKE I WAS ONE OF THE FAMILY AND TREATED WITH RESPECT. could not have asked for more! More

Positive Experience in all aspects Purchased a new Kia Sedona and our experience was positive all around. We had a budget in mind and a car in mind and the staff at Durham Kia worked w Purchased a new Kia Sedona and our experience was positive all around. We had a budget in mind and a car in mind and the staff at Durham Kia worked with us to get us the car we wanted at the price we wanted. They were the only dealership that did that and worked within the parameters we had set. Thanks to all of them and we will be back again. More

Walked in a stranger and left feeling like family!!! I had the pleasure of meeting the service staff at Durham Kia on one of the worst days of my life! I am from Nova Scotia and went to Toronto on my ver I had the pleasure of meeting the service staff at Durham Kia on one of the worst days of my life! I am from Nova Scotia and went to Toronto on my very first road trip, just myself and my daughter. On the drive home my year and half old Kia Soul lost all power and died on the 401 at 3:30am. After being towed to Durham Kia I entered the service Dept scared and just a tad panicked as I had no idea what to do I had never broken down before and we were a long way from home. Allan Fera took my info right away told me to grab a coffee and he would take a look at my car. It didn't take very long to figure out the issue my motor had seized due to a leak in my radiator. Though at the time he wasn't sure what had caused this he knew my new dilemma was how do I get myself and my daughter home? I was completely lost and more than a tad freaked out now and completely broke due to the tow truck driver severely overcharging me for the tow. Which I wouldn't have known about if Allan hadn't brought it to my attention. He told me not to worry he would take care of us, I believed him. He arranged for a rental car and got us a ride there, even helped unload my very packed Kia ( which for my first ever road trip I had brought a lot) all the while being so patient and kind to both my daughter and I. Before leaving he even insisted I call him when we arrived home so that he would know we made it home safe. Throughout the repair process Allan was the one (not my insurance company) that kept in touch with me to give me updates on the repairs. When my insurance company wanted to write off my car he went above and beyond to make sure that didn't happen as he knew the car had sentimental value to me ( last present from my recently deceased father in law). I entered Durham Kia a very scared,lost stranger and left feeling like I was part of a family. I have been to many dealerships in my lifetime and I can honestly say that no one has ever treated me the way Allan FERA did! I felt like My business mattered and I wasn't a stranger from a different province I was a part of the Durham Kia family. I highly recommend Durham Kia and the next time I need to buy a car I will even consider traveling from Nova Scotia to Durham Kia to purchase one! That's how nice I was treated. I even had the pleasure of meeting Allan's lovely wife and if they ever find themselves in East Dover,NS I would love to take them out to dinner to say a proper Thank You for all they did for me on the scariest day of my life. More

Great service My experience at Durham Kia was great! My sales rep Ali, was very professional and polite. Althougt he is new at this location he successfully answere My experience at Durham Kia was great! My sales rep Ali, was very professional and polite. Althougt he is new at this location he successfully answered all of my questions and guided me through the purshase of my new van. I would recommend putshasing a vehicle at this dealership as all the staff were friendly and good to deal with. More

Best Sales Experience Ever! I have been buying or leasing cars for over 40+years and have never had such a pleasant experience purchasing and financing my new Optima SXL. I can't I have been buying or leasing cars for over 40+years and have never had such a pleasant experience purchasing and financing my new Optima SXL. I can't thank Lawrence Sr. enough for his competent and professional work. Matt as well was very helpful as we're the other sales staff involved with the sale. I would and have recommended Durham Kia to several of my colleagues already. I'm enjoying driving my new Kia immensely, no wonder Consumer Reports gave it their highest rating. Thank you Durham Kia, you've made me a customer for life! More