Downtown Hyundai

Purchased new car David is excellent sales person and very dedicated. He helped us to choose the new Hyundai 2019 Tucson. He answered all my questions. He explained de David is excellent sales person and very dedicated. He helped us to choose the new Hyundai 2019 Tucson. He answered all my questions. He explained detail about the features of the car More

Fantastic sales experience with David David was very knowledgeable and professional, with a great personality. He answered all of my questions and helped me make the decision to purchase David was very knowledgeable and professional, with a great personality. He answered all of my questions and helped me make the decision to purchase my 2019 Elantra GT. I appreciated that he was well informed about the car, and that he followed up with me and was available when I needed, but was not too pushy. Overall, it was a great experience. More

Excellent service from David. We just had a great experience leasing an Accent from Downtown Hyundai. The staff could not have been more helpful. David explained in detail how to We just had a great experience leasing an Accent from Downtown Hyundai. The staff could not have been more helpful. David explained in detail how to use the multimedia system, which is the most complicated part of driving these days. He has a good sense of humor as well. More

David was an amazing dealer! I bought my first car from David. He is genuine, explained detail about my car, and recommended a right car in my budget. He made me feel comfortable I bought my first car from David. He is genuine, explained detail about my car, and recommended a right car in my budget. He made me feel comfortable and was very honesty about the vehicle. I'm really enjoying driving my new car. My husband trusts David as well we definitely go back to David. He gave us wonderful experience!! More

David was amazing!!!!!! The agent was very knowledgeable helpful and funny. I would recommend David to anyone that serious of buying a Hyundai. He did everything with ease an The agent was very knowledgeable helpful and funny. I would recommend David to anyone that serious of buying a Hyundai. He did everything with ease and had us feel very comfortable. Good job David we love our Tucson!!!!!! More

It was a wonderful experience David was very attentive took the time to explain every single detail regarding operating this beautiful car I feel comfortable enough to call him if David was very attentive took the time to explain every single detail regarding operating this beautiful car I feel comfortable enough to call him if I have any questions More

Purchase of New Car I appreciate their customer service while I purchased my first new car. They were very friendly and helped me to decide one of the smart cars at a goo I appreciate their customer service while I purchased my first new car. They were very friendly and helped me to decide one of the smart cars at a good price. More

Very Bad Customer Experience Such a bad experience at the dealership. You get in there for the 1st time and there is literally no one to assist you until you ask for help. The ma Such a bad experience at the dealership. You get in there for the 1st time and there is literally no one to assist you until you ask for help. The manager, I don’t even remember the name correctly. I think it was “Ceaser” I guess calls me and tells me if I want the car at the negotiated price, I must return to the dealership on the very same day ( it was a snow storm in that day ). IMAGINE!! How can someone be so unprofessional and inhuman to say that. Once the deal was done. There wasn’t even a word of Thanks from his mouth. On top of that if I am late by a few minutes due to bad weather, I was given a big lecture on the importance of their Finance Manager’s time. I wanted to rate it 1 star. But only because of David I am giving it a 2 star rating. More

A breath of fresh air. I'd like to thank David Shafir from Downtown Hyundai for making purchasing a new car an absolute pleasure, it was enjoyable and very stress-free and I I'd like to thank David Shafir from Downtown Hyundai for making purchasing a new car an absolute pleasure, it was enjoyable and very stress-free and I am so happy with my purchase. After visiting many neighborhood dealers it was a breath of fresh air to receive the level of customer service and professionalism from Hyundai. I had a test drive with David and he was meticulous in making sure I understood every detail and function of the car. It was very genuine and honest and was 100% the reason I bought the car. Thanks Downtown Hyundai and David. More

Positive visit with my daughter to purchase her first car. This was my first visit to any Hyundai location. Through interaction with Quaison of the operations department, we met General manager-Sandy, who was This was my first visit to any Hyundai location. Through interaction with Quaison of the operations department, we met General manager-Sandy, who was very knowledgeable about the cars on her lot, confidently giving us history, characteristics and prices with no pressure. She was a good listener and once she understood what we were looking for, readily identified the cars on the lot that may meet our criterion. She then directed one of her staff-Paul who did the showings and took us on the test drives. The staff there worked like a well-oiled machine. Needless to say we bought a great car within our budget. It was an awesome experience brought about by the boss-lady who set a great example for her mostly-male staff to follow. More