Don Valley North Hyundai

Poor follow up I went there for my car’s sunroof problem. They ordered the part and never called me back. It’s been 7 months I have submitted my request. I call them I went there for my car’s sunroof problem. They ordered the part and never called me back. It’s been 7 months I have submitted my request. I call them every other day, no one answer or calls back. I leave voicemails so many times. I really tired of them. More

Great,knowledgeable,well experienced dealer Their staff, sales representatives,sales managers were very accommodating, friendly, well trained, well experienced and knowledgeable. They provide se Their staff, sales representatives,sales managers were very accommodating, friendly, well trained, well experienced and knowledgeable. They provide services more than your expectations. We had a great experienced and strongly recommended for you to visit their location. More

Stay away! Do yourself a favour and go somewhere else Let me just start by saying that there is absolutely no reason to take your car to a dealership for repair unless it's a warranty repair. They will ga Let me just start by saying that there is absolutely no reason to take your car to a dealership for repair unless it's a warranty repair. They will gauge you every chance they get. Just do a quick google search and you will find the parts at less than half the cost this or any dealer will charge you. Then take them to your local neighborhood mechanic and get the them installed. Not only will they do a better job, the labor charge will be significantly less. My latest experience I knew exactly what the problem was when I took my car there, I even provided them the Technical Service Bulletin outlining the problem and instructions on how to repair. I had them confirm what I would not be charged their nonsense diagnostic fee. Later that day I had not heard back, because they forgot to call me. So when I had to call them they apologized for their mishap and then proceed to try and make things better by trying to do $1000 worth of service that by rights should be costing $500. I guess they forgot I actually had the service bulletin that outlined the repair would take 1.5 hours and wanted to bill for 4 hours of service time. To top things off they refused to wave the diagnostic fee. So after telling them not to touch my car for second more, it cost me $125 to find out what I already knew. The lesson is that you have no reason to be giving these people your money. More

Great service Visited the dealership to trade in my current Mazda lease for a new one. Th e salesperson Nilou was very helpful and patient and helped me find the pe Visited the dealership to trade in my current Mazda lease for a new one. Th e salesperson Nilou was very helpful and patient and helped me find the perfect car! More

Friendly Its been about 10 years since I had to shop for a new car and my experience at Don Valley Hyundai was nothing short of phenomenal. I had the pleasure Its been about 10 years since I had to shop for a new car and my experience at Don Valley Hyundai was nothing short of phenomenal. I had the pleasure of dealing with NILO. She is incredibly knowledgeable and knows all details required to help you choose the car that best suits your needs. She is patient and is attentive to your needs. I also had the pleasure of dealing with ARTHUR. The dealership is impeccably clean and well organized and large enough to house all cars choices so to make your choice that much easier. Thanks guys! an overall great experience More

Should confirm your service appointment before you go I had an appointment this morning for recall service 60C113(R0127) - "Vehicles may exhibit an issue with the control of levels of Oxides of Nitrogen i I had an appointment this morning for recall service 60C113(R0127) - "Vehicles may exhibit an issue with the control of levels of Oxides of Nitrogen in their exhaust exceeding allowable limits". When I arrived, the service rep told me that my appointment was cancelled and that Hyundai would issue another recall in 2 weeks to replace the one that I have. The service reps did not inform me of the cancellation in any way, despite scheduling an appointment for this recall service, meaning I wasted time and gasoline for no reason! They should have contacted me beforehand to notify me of the cancellation, instead of me showing up only to get turned away the day of. As a result, I had to re-plan my day and reschedule many things. What kind of customer service is this? No communication whatsoever! More

Very professional and knowledgable staff Ashkan helped so much, both with helping me decide and answering all questions I had regarding safety features of my new Elentra. I also applaude the Ashkan helped so much, both with helping me decide and answering all questions I had regarding safety features of my new Elentra. I also applaude the great team work that was displayed between the staff at North Don Valley Hyundai. Great experience! More

Amazing Customer Service May 10,2017 Number One Hyundai Dealership i visited and Amazing customer service as well.Friendly,helpful,accomodating,accurate description of the ca May 10,2017 Number One Hyundai Dealership i visited and Amazing customer service as well.Friendly,helpful,accomodating,accurate description of the car I like.Especially when i test drive he explain all the functions and new features of the car. More

Poor customer service I have 3 Hyundai's, they treat you like royalty when you are there to purchase but watch out when you are ready to buy out your lease. They will gauge I have 3 Hyundai's, they treat you like royalty when you are there to purchase but watch out when you are ready to buy out your lease. They will gauge you with at $500 plus tax fee. It's not Hyundai's fee it's strictly the dealerships. The guy I had to speak to speaks down to woman, disgusted. I'm done with this place & their product. More

Leasing Elantra It was good opportunity to lease Elantra and meet Sales Consultant "Steven Shin" who is very kind and professional as well as sincere so I was very s It was good opportunity to lease Elantra and meet Sales Consultant "Steven Shin" who is very kind and professional as well as sincere so I was very satisfied with everything. More