Destination Honda Burnaby

Excellent treatment from Ronald Bondame in the service department- timely responses/ fairly quick service. Always happy with the work done. department- timely responses/ fairly quick service. Always happy with the work done. More

Sent my wife home in tears after spending 8 hours for a windshield and oil change and they 'forgot to do the oil change. Told "Just come back another day" after taking the day off work and neither of us ca windshield and oil change and they 'forgot to do the oil change. Told "Just come back another day" after taking the day off work and neither of us can afford that extra time to come back. Total disregard for a customer's time. A windshield is a 2-3 hour job, not 8 hours and not completing the service and the "oh well" attitude is unacceptable. Also over $2000 for a windshield is beyond belief. I hope ICBC picks this up as it's over the top. More

Very sleazy sales guy (Wayne). I do not trust him. When you go to financing, they will try to upsell you on every single thing possible even if you don't need things. Understand th I do not trust him. When you go to financing, they will try to upsell you on every single thing possible even if you don't need things. Understand that this is 2023 and companies are trying to make money because everything is expensive but I would have appreciated an honest and truthful approach. Should have had a lower expectations... More

Ken Chan did a good job. I recently purchased a 2023 Honda CR-V Hybrid from Honda Destination Burnaby and I must say the experience is exceeded all my expectation. He well s I recently purchased a 2023 Honda CR-V Hybrid from Honda Destination Burnaby and I must say the experience is exceeded all my expectation. He well served me and tried his best to protect my interest which was showing on advising me to take newly arrived 2023 CR-V Hybrid instead of waiting for 2024. It’s saved me couple months to get my car. I Wholeheartedly recommend Sale Representative Mr. Ken Chan to anyone who need to buy new cars. Hi Ken, thanks again for great help. More

Maurice, Good job . Thank for your excellent service .Hope to See u again next time . Alan Chu Thank for your excellent service .Hope to See u again next time . Alan Chu More

I recently had the pleasure of purchasing a car from Honda Destination Burnaby, and I must say it was an experience that exceeded all my expectations. From the moment I stepped into the dealership to th Honda Destination Burnaby, and I must say it was an experience that exceeded all my expectations. From the moment I stepped into the dealership to the day I drove off the lot, every aspect of my car-buying journey was handled with professionalism, transparency, and a commitment to customer satisfaction. I have special thanks to Mr. Reza Omidi. He is the knowledgeable dealership and salesperson that guided me through the selection process, He was genuinely interested in helping me find the perfect vehicle. He patiently answered all my questions, listened to my requirements, and provided valuable insights that made my decision-making process a breeze. During the negotiation phase, the transparency exhibited by the Reza was remarkable. He provided me with a fair price right from the start, eliminating any need for haggling or guesswork he patiently explained every detail, ensuring I fully understood the terms and conditions before proceeding. The delivery process was flawless. On the day of pick-up, my car was impeccably clean, both inside and out. Reza even took the time to walk me through the car's features, making sure I felt comfortable and familiar with all the functionalities. It was evident that customer satisfaction was his top priority. Reza followed up with me shortly after my purchase to ensure that I was satisfied with my new vehicle. It's this level of care and commitment that distinguishes them from other dealerships I have encountered in the past. Overall, my experience with Destination Honda Burnaby was nothing short of outstanding. From the friendly and knowledgeable staff to the transparent pricing and exceptional after-sales service, every aspect of my purchase was handled with utmost professionalism. I wholeheartedly recommend Mr Reza Omidi to anyone in search of a reliable, customer-centric salesperson that truly goes the extra mile. More

I ordered a 2023 Honda Civic Touring through Reza Omidi. He was awesome to work with and helped me come up with a good payment plan, and he was completely honest about any fees and taxes I would be paying. He was awesome to work with and helped me come up with a good payment plan, and he was completely honest about any fees and taxes I would be paying. I wasn't able to follow through with my order, but Reza made the whole process easy and he always made sure to keep me up to date with any changes to my order. 10/10 would recommend him for future purchases. More

Service advised we had to spend $4000 to re-build engine, was resolved with thermostat! was resolved with thermostat! More

I took my wife's 2011 Honda CRV LX for a recall work and was pleasantly surprised to get a top notch work done on it. Because of the length of the work involved I was ferried back and fro to my home . Danny was pleasantly surprised to get a top notch work done on it. Because of the length of the work involved I was ferried back and fro to my home . Danny Lim and Brandon team did an exceptional job . When it came time for me to pick up the CRV , I was very impressed with the wonderful car wash both exterior and interior done on it . Such wonderful service doesn't go unnoticed ! And not a penny out of pocket ! I highly recommend this Dealership service department for your repair needs whatever it may be . Thank you very much as you exceeded my expectation ! More

I have to say this was probably the worst dealership experience I encountered. The vehicle was not repaired as agreed on pick up day. In mater of fact the salesperson assured the chips on the windshield experience I encountered. The vehicle was not repaired as agreed on pick up day. In mater of fact the salesperson assured the chips on the windshield were repaired until I checked (no rocket science just visual inspection and my finger feeling the surface). It was clear that they were not repaired… The excuse I got was that he was “not a glass expert”. And then I get an inspection report stating that all four tires are new when in fact only two were new. I understand people make mistake but BUYER’s BEWARE! More