
Destination Honda Burnaby
Burnaby, BC
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86 Reviews of Destination Honda Burnaby
I have to say this was probably the worst dealership experience I encountered. The vehicle was not repaired as agreed on pick up day. In mater of fact the salesperson assured the chips on the windshield experience I encountered. The vehicle was not repaired as agreed on pick up day. In mater of fact the salesperson assured the chips on the windshield were repaired until I checked (no rocket science just visual inspection and my finger feeling the surface). It was clear that they were not repaired… The excuse I got was that he was “not a glass expert”. And then I get an inspection report stating that all four tires are new when in fact only two were new. I understand people make mistake but BUYER’s BEWARE! More
From the start of my appointment to the frustrating finish. Miscommunication within their own staff. Danny Sr Agent was dismissive and rude, Inability to diagnose car issues when there is no code is f finish. Miscommunication within their own staff. Danny Sr Agent was dismissive and rude, Inability to diagnose car issues when there is no code is found. They had my car from 1:30 to 6pm closing & $400 later my cars issue was still not fixed. Be warned If your car issue does not fit within one of their maintenance packages, it will short circuits there ability to diagnose problems with one of their own cars models. More
Am a longtime service department customer and really appreciated the loyalty perk when I had my winter tires swapped out on May 9th. As always, Ronald was friendly and efficient. appreciated the loyalty perk when I had my winter tires swapped out on May 9th. As always, Ronald was friendly and efficient. More
I brought my car for an oil change. Their staff are kind & friendly. Eventhough there was a long queue I didn't wait long, their staff worked quickly. Their staff are kind & friendly. Eventhough there was a long queue I didn't wait long, their staff worked quickly. More
Professional staff in a friendly environment. It was a pleasure to work with Mr Reza. As a result of his information, I was able to purchase my new car with a lot of satisfaction. I would highly It was a pleasure to work with Mr Reza. As a result of his information, I was able to purchase my new car with a lot of satisfaction. I would highly recommend them to anyone. More
Two days ago I had my car service done by Destination Burnaby Honda. Staff was friendly and knowledgeable. He explained the service process clearly and my car service was done in time. Also the staff com Burnaby Honda. Staff was friendly and knowledgeable. He explained the service process clearly and my car service was done in time. Also the staff communicated with me during the service and make sure I understand what they are going to do. More
Honda Saleman didn't give me a better option of buy new car or used car and sold me a suv that has so many problems. I feel like I was rip off and I took my vehicle to them 4 times with me trying to m car or used car and sold me a suv that has so many problems. I feel like I was rip off and I took my vehicle to them 4 times with me trying to me the vehicle is great condition. I've had very experienced Toyota mechanic from diff shop and he said there is a lot problems with front end of vehicle and electrical problems. More