Crestview Chrysler Dodge Jeep

Unaware of features Salesperson knew nothing about what features were included in my Jeep, and after purchasing it a lot of the features weren't there. I then attempted t Salesperson knew nothing about what features were included in my Jeep, and after purchasing it a lot of the features weren't there. I then attempted to arrange oil changes through the salesperson as they gave me a couple on the house, but I was unable to attend one od the appointments and he would not respond to any of messages except to ask me to rate him on this site. Not impressed. More

Good service and professional staff. Arrived for oil change and tire rotation service. Service Technician Harry Rehlan was pleasant, professional, and helpful. The service was completed i Arrived for oil change and tire rotation service. Service Technician Harry Rehlan was pleasant, professional, and helpful. The service was completed in the expected time. Service department made adjustments for tire rotation. More

MY FIRST OIL CHANGE I purchased my Jeep in May & I was due for my first oil change. I' hadn't been for service to Crestview for many years (we bought a Van 16 years ago s I purchased my Jeep in May & I was due for my first oil change. I' hadn't been for service to Crestview for many years (we bought a Van 16 years ago so it had been awhile!) I was pleasantly surprised as to how quickly the oil change was done. I didn't have time to sit and be bored! Everything was explained to me and my best deal was shown to me as well which I really appreciated. Thank you to the guys in Service for your excellent customer care! More

New wiper blades and fluid topups. I certainly have not had all positive experiences at this dealer but today was an exception. Harry Rehlan way out of his way to make thus drive throu I certainly have not had all positive experiences at this dealer but today was an exception. Harry Rehlan way out of his way to make thus drive through very satisfactory. More

Great service by Harpreet I went in for an express oil change and had excellent service by Harpreet. He explained everything to me and I will certainly be back. Thank you very I went in for an express oil change and had excellent service by Harpreet. He explained everything to me and I will certainly be back. Thank you very much! More

Friendly, helpful customer focus service Went to get transmission fluid checked out. Drove in to service bay and Harry had someone come right over to check the fluid, then had that person ass Went to get transmission fluid checked out. Drove in to service bay and Harry had someone come right over to check the fluid, then had that person assist me to go get a litre of fluid. They then proceeded to bring my fluid level up to par(I had replaced cooler hoses, since they were leaking). Harry communicated well, then noticed my 'low tire' indicator was on and proceeded to have someone check my tires. A very pleasant experience, even though I went in with a negative attitude towards the services I was expecting. Very difficult to find service such as this in the business world today. Thank you Harry and others who helped me. Merry Christmas to all of you. More

Friendly, up-beat, happy place! I was very impressed on all levels of the service I received. Everyone was very helpful and knowledgeable! I am extremely happy with my purchase! I wo I was very impressed on all levels of the service I received. Everyone was very helpful and knowledgeable! I am extremely happy with my purchase! I would definitely recommend! More

Oil change Most dealerships when a person buys a brand new vechile you usually get your first oil change free. This didn't happen here. 👎This is why you only ge Most dealerships when a person buys a brand new vechile you usually get your first oil change free. This didn't happen here. 👎This is why you only get a 4 More

Top shelf, second to none Once again the service was exceptional from appointment to cashier. Very talented group of professionals, leaders of the industry, honest, reliable, e Once again the service was exceptional from appointment to cashier. Very talented group of professionals, leaders of the industry, honest, reliable, efficient and very trustworthy More

Poor quality workman ship Had to Send send our Journey In for a failed Power steering line. Service department repaired in a timely manner. The also found that the transmission Had to Send send our Journey In for a failed Power steering line. Service department repaired in a timely manner. The also found that the transmission oil pan was wet. They attempted to repair the pan. We brought the Journey home and is dripping on the ground from the pan. I callback for service and they tell me they cant repair for a week. I under stand that the tech made a mistake and the car just need to go back and be repaired correctly. But to tell the customer they can't repair there screw up for a week, Very poor service! I have to park car for a week now. There an old saying the sales department will sell the first Unit,and parts and service sell the rest. With my dealings with this service department I never shop at chrestview again! More