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Courtenay Mazda
Courtenay, BC
1,393 Reviews
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1,393 Reviews of Courtenay Mazda
March 24, 2017
New Kid in Town The quality of the work received during my recent service was good. However, I would not recommend this particular Mazda Service Centre, having recei The quality of the work received during my recent service was good. However, I would not recommend this particular Mazda Service Centre, having received better service and more competitive pricing at other Mazda dealerships on Vancouver Island, and in other provinces. I was disappointed that, although I completed the intake form on the website in detail, the exact same information was asked of me, all over again, during the booking of the appointment. Further, while the service reps I spoke to were polite and courteous on the phone, instead asking more questions during vehicle intake, they had to follow up with me multiple times prior to and during the scheduled service appointment. I am glad the questions were asked, to get the most appropriate service for my vehicle, but would felt the service was better organized if the questions were asked at the outset, rather than in multiple follow-up calls. When I arrived to drop off my vehicle, the service rep was polite and courteous after dealing with other customers who had arrived first. It would have been nice to have been acknowledged by someone while I was waiting, however (I think they may have been short staffed, as the only service person that was on the desk was outside when I arrived). They were great about arranging a timely shuttle to where I needed to go that day, though! More
by Mazda Customer for Life
Employees Worked With
Kyle Schouten
Helpful March 21, 2017
Purchase of my first Mazda 3 My first contact upon entering the Mazda premises was Barry Davis, very cheerful and ready to assist me. Patiently he answered my questions and did no My first contact upon entering the Mazda premises was Barry Davis, very cheerful and ready to assist me. Patiently he answered my questions and did not hesitate to suggest to try different cars. Barry was willing to help. He was quick to respond to e-mails. There is also a very compassionate side to Barry which was appreciated, he is a good person and down to earth. I plan to go back to him for any concern that will rise with ease and trust. More
by solangemaa2006
Employees Worked With
Barry Davis
March 21, 2017
Professional, curteous and competative. Bought a new car with no hassle. Friendly advice, attempts to get me exactly what I wanted at the price I could afford. Great experience both with M Bought a new car with no hassle. Friendly advice, attempts to get me exactly what I wanted at the price I could afford. Great experience both with Mazda Mike as well as others at the dealership. More
by miata
Employees Worked With
Mike Milne
March 21, 2017
Great communication and easy to talk to. No issues a very easy deal to make with friendly service. The process was a little long to purchase the vehicle, but overall the people were very help No issues a very easy deal to make with friendly service. The process was a little long to purchase the vehicle, but overall the people were very helpful and explained things well. More
by Wade Barnes
Employees Worked With
Barry Davis
March 20, 2017
Purchasing a car at this dealership was a no pressure affair I dealt with Kourtney Egan who was helpful, no pressure and knowledgeable. I would recommend her as a salesperson. What she doesn't know, she research I dealt with Kourtney Egan who was helpful, no pressure and knowledgeable. I would recommend her as a salesperson. What she doesn't know, she researches and gets back to you. More
by Marie
Employees Worked With
Kourtney Egan
March 17, 2017
Courtney Mazda I had an excellent experience at Courtney Mazda. I called Kourtney Egan to get some information regarding a Mazda 3 purchase. I live in Port Alberni a I had an excellent experience at Courtney Mazda. I called Kourtney Egan to get some information regarding a Mazda 3 purchase. I live in Port Alberni and would need to travel to either a Mazda dealership in Nanaimo or Courtney. I was so well treated by Kourtney and the staff at Courtney Mazda. It was a positive experience and I have recommended Courtney Mazda to friends and family. More
by baghog
Employees Worked With
Corey Sawchuk, Kourtney Egan
March 16, 2017
new used mazda Staff friendly, honest, and determined to help you into and through a sale, or assist with vehicle parts and services. Expect to have warranties expl Staff friendly, honest, and determined to help you into and through a sale, or assist with vehicle parts and services. Expect to have warranties explained in detail, and be thoughtful to ask about additional subscription services, like free oil changes/nitrogen tire fills for a set time frame. Sometimes they might forget they are charging you for it, and whether they are beneficial is up to you. Check the vehicle history if you are buying used, don't expect the salesperson to know every vehicle on the lot, they have many and that would be a lot of info to remember. Overall was a pleasant purchase, and I really enjoy the new vehicle! More
by lukas.alberts
Employees Worked With
Corey Sawchuk, Chad Johnston, Peter Klobucar
March 15, 2017
Great Service! Having never bought a car at a dealership before, Barry made the process as smooth as possible. He made sure that all of my many questions were answer Having never bought a car at a dealership before, Barry made the process as smooth as possible. He made sure that all of my many questions were answered, and has checked in with me since buying to ask if everything is going well with my new car. I'm very happy with the service I received at Courtenay Mazda! More
by JennaHux
Employees Worked With
Barry Davis
March 11, 2017
They really will work with you, especially if you have credi Chantelle went the extra mile for us, being our ride to ensure the sale went through, and doing everything she could on her end. Logan had worked h Chantelle went the extra mile for us, being our ride to ensure the sale went through, and doing everything she could on her end. Logan had worked hard with a new leader, and despite frustrations of working with this new lending company he was top notch, texting and emailing to let us know through every step of the way. They found our budget, found our needs and matched us with a great vehicle. More
by Lessa and Ky
Employees Worked With
Logan Soley, Chantelle Vaillancourt
March 05, 2017
Happy Customer Thanks for making the process of buying my first new car so easy and stress free. The guidance was appreciated. I never felt I was being pushed into b Thanks for making the process of buying my first new car so easy and stress free. The guidance was appreciated. I never felt I was being pushed into buying a car More
by Dawson
Employees Worked With
Chad Johnston, Mike Milne, Barry Davis
