City Ford
Edmonton, AB
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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4 cars and 1 horrible experience I bought my very first vehicle brand new here. I was so happy that they were able to get me what I wanted with a rebate and no down payment. The vehic I bought my very first vehicle brand new here. I was so happy that they were able to get me what I wanted with a rebate and no down payment. The vehicle was awesome and the maintenance package was great. Staff are all usually great and my vehicle was taken care of. I then bought 3 more vehicles there from the same dealer Blaine crummy who I now text and email regularly and he is able to help me out even when I didn't get a vehicle after all. He always had time for me even without getting the sale. My last vehicle however came with many mechanical problems and the maintenance didn't fix it. They looked at it told me that was normal or it is just faulty wiring in the ac. The alternator blows 2 weeks into ownership and then was in the freedom ford shop for 2 days. City ford claims a bunch of parts are faulty in the ac and 3 weeks of waiting for parts. Freedom ford finds out the a.c. is just empty and waiting for parts was not even necessary. I review city ford badly and unfortunately my friend Blaine took all the rating against him. It wasn't his fault the vehicle had problems it was maintenance I had a problem with. However they claim I'm getting a new windshield as part of the apology back in July. It's now October and I've never heard back from him or management. I guess they just wanted me to go away. Freedom ford is where I go now. More
Love our new car! We really love our new ford escape and really appreciated all the help we got and friendliness we received! Thanks so much! :) From Meagan and Ju We really love our new ford escape and really appreciated all the help we got and friendliness we received! Thanks so much! :) From Meagan and Justin More
Fantastic!!!! The employees are always so accommodating ! We always have such a great experience at City ford, very friendly and professional. Very excited about o The employees are always so accommodating ! We always have such a great experience at City ford, very friendly and professional. Very excited about our new 2017 Edge Titanium!!!! More
Phenomenal Andrew and Jim are by far the best people to work with! So happy with the purchase of my new 2017 Ford Escape titanium ! I look forward to my future b Andrew and Jim are by far the best people to work with! So happy with the purchase of my new 2017 Ford Escape titanium ! I look forward to my future business and would recommend them in a heart beat More
Doesn't even deserve one star Very unprofessional and a bunch of liars. Not only a deal was made set verbally in the dealership and through text messages with Ryan Henry about an a Very unprofessional and a bunch of liars. Not only a deal was made set verbally in the dealership and through text messages with Ryan Henry about an accessorie for my vehicle to be put in he lied stating he never said anything plus before we signed the contract he took my house keys off of my old set which was unprofessional. After the sale was done for been late at night and from out of town they said they will courier my bill of sales the next day and 3 weeks later they finally send my papers which I could not license my vehicle. Also the manager refused to send us the promotion which was going on at the time plus he said since we had a loyalty cheque through Ford worth $750 he would send to us and we never received it so another thing this company or him tried to take. Will never recommend this company and will post about how badly they lie to a person to get more money in there pockets More
Fantastic helpful and professional I dealt with City Ford last year as well and my service was awesome , the team was very helpful and the service departments also great and again I am I dealt with City Ford last year as well and my service was awesome , the team was very helpful and the service departments also great and again I am buying a truck again this year so yeah thumbs up to the group and hope to see you guys in a couple years More
Excellent Good service and its fast and the dealer is friendly you dont have to wait a longer to get a car and it’s affordable Good service and its fast and the dealer is friendly you dont have to wait a longer to get a car and it’s affordable More
Out of towner - Great service Excellent experience. Easy purchase. Couldn't ask for a better experience. Salesman top notch! Will purchase here next time for both family and wor Excellent experience. Easy purchase. Couldn't ask for a better experience. Salesman top notch! Will purchase here next time for both family and work. Recommend my friends also. More
Great Experience City Ford was amazing! Andrew was awesome! He helped me get into a Ford Escape in 2015, then he helped me drive away in a grey Ford F-150 xlt 4 weeks City Ford was amazing! Andrew was awesome! He helped me get into a Ford Escape in 2015, then he helped me drive away in a grey Ford F-150 xlt 4 weeks ago. The kind of vehicle I wanted, he was able to make it happen. He was extremely helpful, was incredibly nice, was always smiling and very hospitable. I would definitely recommend Andrew and city Ford. More
Amazing experience purchasing our new 2017 Ford F450. The amazing staff, Jim, Andrew and Martin in finance were awesome to deal with. They made my husband and myself feel very welcome. Andrew took the tim The amazing staff, Jim, Andrew and Martin in finance were awesome to deal with. They made my husband and myself feel very welcome. Andrew took the time to teach us about the truck and was willing to answer any questions we had. We will definitely be coming back and referring as many customers as we can!! Thanks City Ford! More