Capital GMC Buick Cadillac - Service Centre

I've had my Chevy vehicles serviced by Capital and the work has been good with exception to a couple times dealing with electrical work on an older car ('98) and a warranty issue. Even with the mishap the work has been good with exception to a couple times dealing with electrical work on an older car ('98) and a warranty issue. Even with the mishaps, and the extra running around they caused me, they still got it fixed and done right in the end. Had they done a little more troubleshooting before pointing a finger, it could have been avoided though. Another time they were unable to supply a rental vehicle as per warranty service agreement. They couldn't even provide me with a vehicle off the lot, in spite of the fact they will allow test drives over the weekend. No courtesy vehicles either. Everything else the service people have done has been great. I was only able to add the two managers I dealt with in service, the techs are not listed. More

Chad has been our service consultant on a few occasions and he makes sure everything can and will be done correctly and also by getting the best possible service.He exemplifies cusomer service and is secon and he makes sure everything can and will be done correctly and also by getting the best possible service.He exemplifies cusomer service and is second to none.Chad Playford is a TOP NOTCH SERVICE CONSULTANT. More

I have been having some issues with my cruise control so I brought it in to get looked at. Trevis was the first person that greeted me when I drove in the service bay. He was extremely polite and helpful. I I brought it in to get looked at. Trevis was the first person that greeted me when I drove in the service bay. He was extremely polite and helpful. I took the shuttle service back to work and got a call later that after noon. Chad said that some check engine lights came on and they were going to take a look at it over night. I had dealt with chad on some other problems I had with my vehicle so I knew it was in good hands. So now I don't have a vehicle for a couple of days and its right before Christmas. I had originally bought the vehicle from. Sherry gave the best customer service I have ever had at a car dealer before. So I called her up and told her the story of what happened. She said no problem we can lend you a vehicle for a day or so. Overall I am very happy with the customer service that Capital has given me and I would recommend them to everyone. Ryan Mayer More

Tom was very friendly, he came into the show room to show me the air filter and advised that it was very dirty. He told me the cost of a new filter and that it should be replaced for better gas mileage, So me the air filter and advised that it was very dirty. He told me the cost of a new filter and that it should be replaced for better gas mileage, So I agreed. Then I went over to the cash counter and Kayla Volk also approached me with a smile and greeting, she showed me which door to leave and also walked me thru the building to find my car after the service. Great experience More

I usually come to capital for oil changes however the last time i had to resort to Great Canadian Oil Change due to a time issue. Bad mistake and so impersonal. I'm happy i fought the construction traffi last time i had to resort to Great Canadian Oil Change due to a time issue. Bad mistake and so impersonal. I'm happy i fought the construction traffic today to come back to Capital as Tom was awesome. Very friendly and great sense of humor. He took the time to show me the filter that was very badly cloggged as well as booked me in for some warranty work on an oil leak. As well he let me know about some other work that should be taken care of soon that i was not aware needed servicing. I will keep coming back to get oil changed done here for this kind of service. Thanks More

The staff are super friendly and do not hound the customers. My 4 oil changes this week seem to be performed well and to my satisfaction (which is not always the easiest thing to do as I am picky). customers. My 4 oil changes this week seem to be performed well and to my satisfaction (which is not always the easiest thing to do as I am picky). Great job all. I must commend the service cashier as she was awesome to deal with. Ken More

James prepared the paper work for my service call. James prepared the paper work for my service call. Jeff answer my questions concerning the problem notice I had received concerning my car's air he James prepared the paper work for my service call. Jeff answer my questions concerning the problem notice I had received concerning my car's air heating system. Jessica processed my bill speedily. All employees were very friendly, patient and informative. They even helped me find a tv station so I could watch our Canadian athletes. More

Because GMC is very good with helping me with finding what ever i want when i want and how i want it Outstanding work and they have reliable machanics they are always ready to help out what ever i want when i want and how i want it Outstanding work and they have reliable machanics they are always ready to help out More

I purchased my 2010 Terrain from Capital and have always taken it back to them for service. I recently needed warranty work done and Colin offered to take my vehicle in for me and brought it home after wor taken it back to them for service. I recently needed warranty work done and Colin offered to take my vehicle in for me and brought it home after work, if that is not going the extra mile I am not sure what is. I received great service from the service department as well as they kept us informed of the status as the day went on. I am back on the road in an awesome vehicle and always recommend Capital and Colin when family, friends or co-workers are looking for new or used vehicles. More

As being a long term client with Capital, there was a time not so long ago that the degree of service I was receiving started to become very low and now what I would call not good quality. But as soon as time not so long ago that the degree of service I was receiving started to become very low and now what I would call not good quality. But as soon as Colin and his team took over, my experience has been nothing less than stellar.This has set the example of how a dealer or any business at that matter should operate and take care of their clients. I fully recommend this dealer for all your needs. And if you are not getting your service that you feel you deserve tell them. They will fix it. The End. More